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IV Workflow Management 2022
Functionality Drives Recent Purchases (A Decision Insights Report)
Author
Jackson Tate
Author
Jonathan Christensen
Author
Ruirui Sun
Health systems rely on IV workflow management solutions to streamline and improve pharmacy operations. Functionality has emerged as the most important criteria for prospective clients; however, no vendor both meets all customer needs and performs at a high level, and each customer base notes gaps in functionality. To (1) understand which solutions are being selected and why and (2) help provider organizations select solutions that meet their unique needs, this report examines 35 recently finalized or pending purchase decisions validated by KLAS between February 2020 and June 2022. Customer satisfaction data provides additional context on which vendors best meet customer expectations.
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Key Findings:
- BD Pyxis IV Prep Leads in Considerations & Selections for Enterprise Pharmacy Portfolio, but Go-Lives Remain Challenging
- Epic Meeting Expectations; Some Customers Leaving or Supplementing Solution Due to BYOD Model for Hardware
- BD PharmacyKeeper Verification (Grifols) Gains Traction Due to Flexibility and Leads in Client Satisfaction
- Baxter Customers Highlight Safety Features; Lacking Innovation Causes Replacements
- Functionality Is the Key Driver in IV Workflow Management Purchase Decisions
Writer
Natalie Hopkins
Designer
Bronson Allgood
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.