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Population Health Management 2017, Part 2
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Population Health Management 2017, Part 2
Balancing Collaboration and Functionality

Authored by: Bradley Hunter and Colin Buckley January 2018 | Read Time: 4 minutes

Provider organizations’ needs in managing population health are as varied as the capabilities of the IT solutions designed to assist them. To create a standard for the core competencies required in a population health management (PHM) solution, KLAS held a summit in 2016 attended by executives from provider organizations, HIT vendors, services firms, and payer organizations. Six verticals of IT functionality required for PHM were identified as well as basic and advanced functionalities for each vertical. A first report, focused on validating functionality deployment, was published in October. This second report focuses on performance; general performance feedback was gathered from vendors’ overall customer bases and specific vertical feedback was gathered from vendors’ most deeply deployed PHM customers.

Key Findings

  1. IDNs and CINs Highly Satisfied with Health Catalyst, Arcadia, and Philips Wellcentive
  2. HealthEC and Forward Health Group a Win for ACOs and Small Hospitals
  3. PHM Solutions from EMR Vendors Often See Broad Deployment but Only Average Satisfaction
  4. Forward Health Group and Enli Outperform Most EMR Vendors in Clinician Engagement
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.