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Small Practice Ambulatory EMR/PM (10 or Fewer Physicians) 2019
Small Practice Ambulatory EMR/PM (1–10 Physicians) 2017
Ambulatory EMR Performance 2015 (1-10 Physicians)
2013 Ambulatory EMR Performance (1-10 Physicians)
Ambulatory EMR Report 2006 (1-5 Physician Practices)

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Small Practice Ambulatory EMR/PM (2–10 Physicians) 2022 Small Practice Ambulatory EMR/PM (2–10 Physicians) 2022
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Small Practice Ambulatory EMR/PM (2–10 Physicians) 2022
Functionality & Value Top of Mind for Small Practices

author - Aaron Gleave
Aaron Gleave
author - Alex McIntosh
Alex McIntosh
November 1, 2022 | Read Time: 5  minutes

Small practices provide a significant amount of the outpatient care in the US, and their needs differ from those of their larger counterparts. When it comes to EMR/PM technology, these practices expect up-to-date functionality, steady product performance, solid implementation and training, and an integrated suite of solutions from a single vendor—all at a price point that makes sense for a small practice’s budget. This is a tall order, but some vendors have stepped up to the challenge in multiple areas of delivery. This report provides the latest view on how the major vendors in this market perform and which ones stand out in the areas that small practices (2–10 physicians) care about most.

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Key Findings:

  1. Elation Health, NextGen Healthcare, athenahealth, CompuGroup Medical US, and Azalea Health the Top Overall Performers for Small Practices
  2. AdvancedMD Customers (Limited Data) Have Seen Most Improvement in Vendor’s Delivery of New Technology; Development Declining for Allscripts, DrChrono, CareCloud (All Limited Data) & eClinicalWorks
  3. Value Strongest with Elation Health, Kareo, athenahealth & NextGen Healthcare
  4. Elation Health, NextGen Healthcare Lead in Key Areas of Training & Relationships; Support a Significant Frustration with eClinicalWorks and CareCloud (Limited Data)
author - Elizabeth Pew
Elizabeth Pew
author - Jess Wallace-Simpson
Jess Wallace-Simpson
author - Andrew Wright
Project Manager
Andrew Wright
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.