Interactive Patient Systems 2023
09 May 23
| Adam Cherrington and Spencer Snyder
The digital transformation of healthcare has innovated the way patients receive care; this is especially evident in the emergence of digital patient rooms, which use technology to improve personalization, accuracy, and overall experience for patients and providers within the hospital. When properly developed, these digital patient rooms can also ease the staffing challenges many healthcare organizations face today. While vendors in the interactive patient systems space have traditionally focused on and still provide education and entertainment technology in the patient room, this report focuses on advanced digital patient room capabilities offered by these vendors by examining (1) which solutions have the broadest adoption across these advanced capabilities, (2) which solutions are viewed as most complete, and (3) what outcomes deep adopters are achieving.
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Analyst/Coordinator
Relationship
With Avidex, we have an account manager, but we can only communicate...
Analyst/Coordinator
Loyalty
Avidex is probably not part of our long-term plans. Another vendor...
Nurse
Loyalty, Operations, Product
The system is reliable and stable, but it is really difficult for...
Nurse
Operations
The vendor's training is good, but it isn't very effective. I don't...
Nurse
Relationship
Our representatives from Avidex have been awesome. If I have any...
Nurse
Loyalty
We are going to stick with another vendor's product because we have a...
Nurse
Value
The vendor avoids charging us for every little thing because all of...
Nurse
Product
The system is super easy for patients to use. It is like a Roku.