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TigrPX Patient Engagement & Education System Commentary
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Subject Expert
Chandler Katschke
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
When I was talking to the Avidex representative, they weren't very helpful. The previous...
Unless we get in there right from the beginning and do all of our future planning and commit to...
If we don't get everything that's included in the initial offer and decide to do it later, Avidex...
The training program was one reason TigrPX Patient Engagement & Education System failed so miserably...
There are a lot of additional charges from Avidex. There's a lot of different additional software...
Commentary Summary
Comment Type Breakout