Facility-Based Post–Acute Care 2022
10 November 22
| Cimone Smith and Paul Hess
The COVID-19 pandemic brought a wave of challenges to facility-based post–acute care organizations (i.e., SNFs, LTCHs, and IRFs). Staffing has become a particular pain point, with organizations citing burnout, increased competition with staffing firms, and intensive patient care for severe COVID-19 cases as contributing factors. To help organizations understand how peers are approaching the current environment, KLAS interviewed 82 leaders from facility-based post–acute care organizations regarding the top challenges they face and the technology vendors they use or have considered investing in to address these challenges.
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Analyst/Coordinator
Value
Cambio COSMIC is very expensive, and it isn't really the latest...
Analyst/Coordinator
Operations, Product
With the last upgrade that we had with Cambio, they didn’t have really...
Analyst/Coordinator
Loyalty, Product
There is a lot of integration that we want to have that is not...
Analyst/Coordinator
Relationship, Product
Cambio is like a limping elephant. They need to swiftly handle our...
Manager
Relationship
The supplier's main strength is that they are knowledgeable in the...
Manager
Relationship, Value
I like that we can have almost complete support for healthcare staff...
Manager
Relationship, Product
There is a big opportunity for information-driven care with Cambio COSMIC....
Manager
Relationship
A change that Cambio can make to improve our experience would be a...
Manager
Relationship
Cambio could improve the quality of their service.
CIO
Relationship
The main challenge is Cambio is not a huge vendor. They are not a...