Midsize/Large Practice Management 2022
15 December 22
| Aaron Gleave and Alex McIntosh
Most practice management (PM) solutions have lengthy tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also have different needs and gravitate toward different vendors. Due to this trend, this report examines which PM vendors best deliver to customers’ expectations for midsize and large practices as well as for independent and owned practices.
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Analyst/Coordinator
Product, Value
Intergy Practice Management is a good RCM software. It outperforms the...
Analyst/Coordinator
Relationship, Product
The delivery of new technology in Intergy Practice Management is very...
Analyst/Coordinator
Relationship
Because of our relationship with Greenway Health, we get a white-glove...
Analyst/Coordinator
Relationship
Greenway Health could be more proactive by letting us know when there...
Analyst/Coordinator
Culture
Greenway Health’s sales process is one of the big problems we have. We...
Director
Loyalty, Relationship
I really don't feel like there have been great enhancements or...
Director
Value
Greenway Health’s pricing is somewhat clear, but we are trying to...
CEO/President
Product
The recent CEO transition was somewhat surprising to us. It wasn’t...
CEO/President
Product
With all the integration, value benefits, efficiencies, and automation...
CMIO
Value
There are some benefits to using multiple solutions from Greenway...