Midsize/Large Practice Management 2022
15 December 22
| Aaron Gleave and Alex McIntosh
Most practice management (PM) solutions have lengthy tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also have different needs and gravitate toward different vendors. Due to this trend, this report examines which PM vendors best deliver to customers’ expectations for midsize and large practices as well as for independent and owned practices.
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Manager
Relationship
The vendor's service for Intergy Practice Management feels more...
Manager
Loyalty
We are doing robotic process automation now and getting ready to add...
Manager
Product, Value
Our physicians have been satisfied with Intergy Practice Management....
Manager
Operations, Product
The system has been consistent and easy to use. Overall, we have had a...
CEO/President
Culture, Relationship, Value
Greenway Health’s support is very low unless I pay for it. They have...
CEO/President
Relationship
I used to complain about the previous president, Pratap Sarker. He...
CEO/President
Loyalty, Product
Greenway Health uses Citrix for their web-based services, and Citrix's...
CEO/President
Relationship
We have a contact at Greenway Health, and we have a regular call...
CEO/President
Product
Where Intergy Practice Management can utilize third-party systems that...
CEO/President
Loyalty
If I could snap my fingers and have a different system that we looked...