Intergy Practice Management Commentary
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User Commentary
Greenway Health's costs are consistent with other vendors'. They're in the middle of the pack with...
Intergy Practice Management is a breeze. There are some things we could improve in the scheduling...
Greenway Health has integrated things with a third party for digital signatures. I'd love to see...
I think I would buy Intergy Practice Management again. The landscape makes it hard to answer that...
Greenway Health's delivery hasn't always been there, even if the system's view is good.
Development and innovation are two areas in which Greenway Health communicates well, especially...
As Greenway Health works to make improvements, sometimes there are steps back with the new revisions...
Just like how people are always dissatisfied with the amount of time they wait in a room, a vendor's...
Greenway Health is making more moves now with their Novare application, and we’re paying close...
There is a limitation in how Intergy Practice Management handles urgent care scheduling. In the...
When it comes to training, we're probably more knowledgeable than most of Greenway Health’s current...
Greenway Health has made no enhancements to Intergy Practice Management until their efforts in the...
From a billing perspective, Intergy Practice Management is a very good system. That's the positive....
The last Greenway Health trainer we had on-site was very knowledgeable, but Greenway Health could do...
Because of the version of Intergy Practice Management that we're on, there isn't much flexibility,...
We would like Greenway Health to provide some customization depending on a customer's state and...
Intergy Practice Management is a pretty good solution when it comes to billing and claims...
Greenway Health has both Prime Suite and Intergy products, and oftentimes, when the Intergy product...
Intergy Practice Management is great when it comes to billing. It has a lot of claim scrubbing...
Greenway Health has gone through many executive and personnel changes over the last several years,...
I've been quite fine with the PM system. It gets the job done. We can schedule our patients. We can...
Greenway Health really tries to work hard with us; they have team members.
Part of our concern with Greenway Health is how stable the platform is going to be in the future...
For the most part, we have still been satisfied with the solution, but we would like Greenway Health...
We have been in partnership with Greenway Health for a number of years, so they pretty much know us...
We are struggling with the partnership around Intergy Practice Management, but we are making some headway....
I don't think that Greenway Health spent any time updating Intergy Practice Management. It is about...
The advantage of having multiple functions under one vendor is the continuity of care. Being able to...
The system's biggest strength is its reports. I haven't had any issues with the system on the...
Greenway Health could improve their support by having knowledge-based training for their frontline...
I haven't considered any other systems recently, but if I had to go with one, I might look at Epic's...
Intergy Practice Management is expensive. That is our biggest complaint with it.
We have recently seen some exciting things in Greenway Health's upcoming updates, particularly the...
Intergy Practice Management works when it comes to rejections and edits, but it would be fantastic...
The claims control is supposed to be the queue for Intergy Practice Management, and that is where...
The price for Greenway Health’s clearinghouse is within Intergy Practice Management, and that is...
Having both the EHR and practice management solutions from the same vendor has provided a clear,...
When we first implemented scheduling and intake tools, Greenway Health didn’t yet offer its own...
A major concern with Intergy Practice Management is limited connectivity and poor interoperability...
Most recently, Greenway Health has introduced some new technology, and Intergy Practice Management...
Even when issues are known, Greenway Health does not update its website promptly. The system status...
Greenway Health’s executive team has shown improvement in their involvement and engagement. They...
Greenway Health has not been effective at reducing pain points, and issues often build up over time,...
Intergy Practice Management is relatively expensive. It functions, but not consistently well. While...
With Greenway Health, everything is à la carte, and that leaves a significant amount of usability on...
We can request education from the vendor, but we have to pay for it on an hourly basis. There is a...
When we make enhancement requests to Greenway Health, they say our ideas are great and that they...
We keep getting advertisements for Greenway Health’s conference. The only way we find out about...
Our organization is thinking about potentially replacing Intergy Practice Management due to...
Greenway Health’s messaging has been all over the place for a long time, especially regarding the...
Greenway Health charges for every little thing. The one that really gets me is interfaces between...
Our upgrade process has actually gotten a lot better with Greenway Health. It is still a bit of a...
One of Greenway Health’s biggest issues is that their interoperability stuff isn't up to par with...
Greenway does a really good job of being proactive. Their executives have gotten more involved...
We have no problem getting in touch with the vendor's leadership, but that doesn’t solve anything....
Training is nonexistent. The vendor just has a portal. They have a training site online that is very...
Other than the collections module, the product is pretty solid. Financially, it doesn’t help the...
We haven’t found issues with the upgrades in a long time.
Greenway Health definitely charges us if there is something we need the software to do that it...
The vendor's support is pretty good. I usually get to the person I need. Maybe the only complaint is...
The practice management system has pretty robust reporting, traditional financial benchmarking, and...
We definitely could be leveraging more, like the AI scheduling piece. Because we are not able to...
Some of the billing staff members are very disorganized. If we call and ask how many providers are...
The support people are actually very polite to us, but they just aren't always helpful or...
I’m able to have conversations with Greenway Health’s executives and reach out to them, but not a...
The scheduling system is super easy to use. The charge posting is super easy to use. The front-end...
We struggle with the back-end, higher-level functions of the system. For example, we experienced a...
Greenway Health is not invested in keeping up-to-date with our unique requirements. The biggest...
There is no real training available from Greenway Health.
Greenway Health needs to be transparent with their long-term plans as well as the challenges they...
When our IT department submits tickets for functionality or issues with Greenway Health, we don't...
Commentary Summary
Comment Type Breakout