EHR Revenue Cycle Optimization 2025
03 February 25
| Greg Hughes and Kevin Huang
Challenged by tight margins, healthcare organizations are seeking to increase revenue by optimizing the EHR, and EHR revenue cycle optimization (RCO) firms can help organizations do this by streamlining EHR workflows and other tools, reducing software errors, and improving communication between departments. In this market, all measured firms deliver successful projects, leading to high client satisfaction across the board. To help organizations determine which firm is right for them, this report—KLAS’ first to exclusively examine RCO services † —looks at firms within the context of their EHR expertise, typical RCO work, and ability to find high-value areas to optimize.
† KLAS previously measured and reported on revenue cycle optimization services within the broader IT advisory services segment. Going forward, KLAS defines RCO projects as those that focus on optimizing the EHR; these projects do not include broader revenue cycle transformation work.