Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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CEO/President
Product
The product's strengths are its flexibility, reliability, and speed....
VP/Other Executive
Product
I like that we can operate the product relatively intuitively.
VP/Other Executive
Product
The biggest opportunity to improve the product is to improve the...
VP/Other Executive
Relationship, Product
If the vendor wanted to improve my experience as a customer, they...
VP/Other Executive
Relationship
The biggest strength of the vendor is their active support.
VP/Other Executive
Product
INFINITT could improve the product's research searches for specific...
VP/Other Executive
Relationship, Product
INFINITT's biggest strength is active support. INFINITT PACS also has...