Luma Health - Reviews, Rating, & Trending Data

Overall Score ##.# Segment Average ##.#

Average for Patient Communications ##.#

100

Software Average for KLAS Rated Products ##.#

As patients’ expectations have evolved and provider organizations’ technology has matured, the need for quick, easy, ongoing patient/provider communication has become even more prevalent. It is often no longer sufficient to merely push communications to patients (e.g., appointment reminders). This study examines and defines the current landscape of patient communications solutions—including how they are used; how easy they are to set up, customize, and use on an ongoing basis; and what outcomes they are helping organizations to achieve.

Along with buzzwords like “AI” and “population health,” the term “digital front door” has become more popular but lacks a consensual definition. For this study, KLAS spoke to 27 leading organizations to understand what digital front door means to them, what digital front door strategies and key technologies they use, and what outcomes they have seen. Based on the lessons they have learned along the way, these organizations (most of which use Cerner or Epic for their core EMR) also shared advice for peers seeking to build or improve their digital front door strategies.

Performance

Patient Engagement Platforms 2020

08 January 21 | Adam Cherrington and Dan Czech

Provider organizations have begun to consistently ask who, if anyone, can be a one-stop shop for patient engagement—allowing organizations to consolidate vendors and create a unified patient experience. Directed by the voices of provider and vendor executives, along with patients themselves, KLAS has helped the industry define “patient engagement platforms” through a series of reports and summits. This report is a culmination of those efforts, intended to help provider organizations understand who they can turn to for all (or almost all) of their patient engagement needs. Included in this study are insights from 153 of the broadest-adopting customers across 33 vendors.

	Low Market Energy
	Medium Market Energy
	High Market Energy
	Not Enough Data

Luma Health
Filtered view: All

Trending Filters

Featured Reports

Preferences

Overall Score Filtered view: All ##.# Segment Average ##.#

Single Physician

Component

Limited market share

Not primary

Regional

Superseded

Emerging technology

Market Energy

Org Sample Size

if you don't have a login, getting started is easy.

Luma Health Filtered view: All