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NextGen Enterprise EHR
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Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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EvProductId = 1412
ProductId = 216

Overall Score    Filtered view: All ##.#   Segment Average ##.#

Average for Ambulatory EMR ##.#
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Software Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Component products typically include most but not all components that comprise a complete system or a product that serves only a subset of the market.

Limited Market Share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not Primary

Not Primary designates products that are not the lead product offered by the vendor in the market segment but may still be purchased.

Regional

Regional classification denotes that the majority of data from live organizations comes from a small, specific geographical area.

Superseded

Superseded products are legacy products and other products that are not generally marketed, or where marketing is superseded by another product in the same market segment.

Emerging Technology

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Market Energy

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Decision Insights KLAS Data

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  • u = # of unique organizations surveyed
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Flash Insights
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Information Blocking
12 May 21    |   Coray Tate and Paul Warburton
The final rule from the Office of the National Coordinator for Health Information Technology (ONC) regarding the 21st Century Cures Act went into effect April 5, 2021, and includes new regulations regarding interoperability and information blocking. Just before the rule’s start date, KLAS reached out to provider organizations to understand what they have done to prepare, what the biggest challenges were, and how they think the changes will impact interoperability. Feedback from 42 respondents is explored below.
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Interoperability 2019
26 February 19    |   Coray Tate, Jonathan Christensen and Tyson Blauer
KLAS’ December 2018 interoperability update validated the CommonWell-Carequality connection, which makes data sharing possible for almost any provider organization. The next hurdle is making shared data usable . Progress so far shows that most vendors can reconcile PAMI data, but there are big differences in how contextual data (notes and labs) is managed. Additionally, all organizations must go through a learning curve in becoming comfortable consuming outside data, so getting started early is vital.
Decision Insights
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Small Practice Ambulatory EMR/PM (10 or Fewer Physicians) 2018
16 January 19    |   Aaron Gleave, Doug Tolley and Sam Eaquinto
Small ambulatory practices have been increasingly ignored by some EMR/PM vendors, and their overall satisfaction has decreased steadily—over the past six and half years, the average overall score for vendors in the small practice ambulatory EMR market has dropped from 81.6 to 74.2 (out of 100). Small practices today are looking for more than just a minimally viable EMR—they want to invest in an asset that improves their bottom line, facilitates patient-centric care, and increases clinician job satisfaction. And they want their EMR vendor to be a strategic partner that provides great support. The introduction of meaningful use created a flood of EMR vendors, most of whom were unable to sustain viable long-term business models. Today, KLAS tracks less than 20 vendors in the small practice market segment. None meet all the needs of small practices today.
Performance
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Orthopedic EMR 2018
11 December 18    |   Aaron Gleave and Alex McIntosh
Given the growing utilization of orthopedic treatments, it is more important than ever for orthopedic practices to have EMR technology that enables clinician, patient, and financial success. However, KLAS’ Arch Collaborative research—which has collected EMR usability surveys from over 65,000 clinicians—indicates that orthopedists are some of the most dissatisfied EMR users. These users understand that just because an EMR is highly usable in other settings doesn’t mean it is the right fit for orthopedics. Many vendors say they can provide the unique functionality, usability, and workflows orthopedists need, but which actually deliver on these promises? And how do the various general EMRs compare to orthopedic-specific solutions? To find out, KLAS interviewed 120 healthcare professionals—including orthopedists, directors, CMIOs, practice administrators, nurses, and others—at both hospitals and standalone orthopedic practices.
Decision Insights
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Ambulatory EHR (11+ Physicians) 2018
31 October 18    |   Aaron Gleave, Doug Tolley and Sam Eaquinto
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