Midsize/Large Practice Management 2022
15 December 22
| Aaron Gleave and Alex McIntosh
Most practice management (PM) solutions have lengthy tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also have different needs and gravitate toward different vendors. Due to this trend, this report examines which PM vendors best deliver to customers’ expectations for midsize and large practices as well as for independent and owned practices.
Latest Comments See all (25) comments Filtered view: (Over 75 Physicians)(Independent) ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Value
NextGen Healthcare has not managed to become cloud native. The cost of...
Manager
Relationship
I would like more capable first-level support people from the vendor....
Manager
Product
The product’s accuracy, ease of use, and adaptability are all the...
Manager
Product
From a technical perspective, the fact that NextGen Enterprise PM is...
VP/Other Executive
Product
NextGen Enterprise PM is robust. The flexibility we have is...
COO
Loyalty, Relationship, Product
I have argued with NextGen Healthcare about their future state. I...
VP/Other Executive
Product
NextGen Enterprise PM works pretty well. We are happy with NexGen...
Analyst/Coordinator
Product
NextGen Enterprise PM does well with trying to do billing the way we...
Analyst/Coordinator
Operations
We just don't have the opportunity to do NextGen Healthcare’s...
Analyst/Coordinator
Product
There are some big issues with the solution's software that NextGen...