NextGen Enterprise PM Commentary
Filtered view: (Over 75 Physicians)(Independent)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

Add Bookmark   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Value

NextGen Healthcare has not managed to become cloud native. The cost of ownership is horrendous with...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would like more capable first-level support people from the vendor. This might just be a complaint...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product’s accuracy, ease of use, and adaptability are all the biggest things I would mention to...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

From a technical perspective, the fact that NextGen Enterprise PM is not purely web based is one of...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

NextGen Enterprise PM is robust. The flexibility we have is tremendous. I would like to see some...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty, Relationship, Product

I have argued with NextGen Healthcare about their future state. I don't want them to be like...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

NextGen Enterprise PM works pretty well. We are happy with NexGen Healthcare. However, the solution...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

NextGen Enterprise PM does well with trying to do billing the way we need because we have a lot of...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

We just don't have the opportunity to do NextGen Healthcare’s training. It is not feasible at the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

There are some big issues with the solution's software that NextGen Healthcare hasn’t fixed. We are...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

NextGen Enterprise PM is user friendly. When we document, everything goes into the system, so the...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

Because of the lack of an integrated solution within NextGen Enterprise PM, we use another vendor...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Overall, NextGen Enterprise PM is relatively stable. In my personal experience and when working in...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I work through our IT department folks, and they put in the tickets, so NextGen Healthcare seems to...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

With NextGen Healthcare, we have a strange support model that we have transitioned to at this point....

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

NextGen Enterprise PM is not a system that is built for a practice of our scale; it is built for a...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

With NextGen Enterprise PM, we need to be able to subscribe to other vendors. However, I have not...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

Things with NextGen Healthcare are challenging. I think my satisfaction with NextGen Enterprise PM...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

NextGen Healthcare’s proactivity is just more subjective. In the last couple of years, I don't...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have been having issues regarding NextGen Healthcare keeping all their promises. And NextGen...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

NextGen Healthcare has been integrating NextGen Enterprise PM a little more with a couple of...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Right now, support is the biggest problem with NextGen Healthcare. Part of their support is local,...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

NextGen Enterprise PM has been fine. I would like to see the vendor improve the integrity of the...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor's support is kind of hit or miss. To improve support, NextGen Healthcare needs to improve...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I think we would be completely open to a new practice management system. I wouldn't really recommend...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF