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NextGen Enterprise PM Commentary
Filtered view: (Over 75 Physicians)(Independent)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Manager

Relationship

Recently, NextGen Healthcare’s support has been really horrible. Years ago, NextGen Healthcare...

Aug 2025
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Manager

Product

The scheduling interface in NextGen Enterprise PM follows what the database table does, not what the...

Aug 2025
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Manager

Product

NextGen Enterprise PM is really easy to navigate, and it makes intuitive sense. It is easy to work...

Aug 2025
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Manager

Product

It seems like NextGen Enterprise PM is the thing that NextGen Healthcare puts the least amount of...

Aug 2025
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Manager

Culture, Loyalty, Relationship

NextGen Healthcare is prone to saying that they have the next best flavor coming out and that it...

Aug 2025
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Manager

Relationship

NextGen Healthcare's support really stands out. All of the vendor's people are very supportive and helpful....

Aug 2025
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Manager

Product

NextGen Enterprise PM is a user-friendly system. We haven't had any problems or issues with the...

Aug 2025
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VP/Other Executive

Value

NextGen Healthcare has not managed to become cloud native. The cost of ownership is horrendous with...

Jun 2025
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Manager

Relationship

I would like more capable first-level support people from the vendor. This might just be a complaint...

Apr 2025
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Manager

Product

The product’s accuracy, ease of use, and adaptability are all the biggest things I would mention to...

Apr 2025
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Manager

Product

From a technical perspective, the fact that NextGen Enterprise PM is not purely web based is one of...

Apr 2025
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VP/Other Executive

Product

NextGen Enterprise PM is robust. The flexibility we have is tremendous. I would like to see some...

Apr 2025
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COO

Loyalty, Relationship, Product

I have argued with NextGen Healthcare about their future state. I don't want them to be like...

Feb 2025
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VP/Other Executive

Product

NextGen Enterprise PM works pretty well. We are happy with NexGen Healthcare. However, the solution...

Jan 2025
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Analyst/Coordinator

Product

NextGen Enterprise PM does well with trying to do billing the way we need because we have a lot of...

Jan 2025
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Analyst/Coordinator

Operations

We just don't have the opportunity to do NextGen Healthcare’s training. It is not feasible at the...

Jan 2025
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Analyst/Coordinator

Product

There are some big issues with the solution's software that NextGen Healthcare hasn’t fixed. We are...

Jan 2025
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VP/Other Executive

Loyalty, Value

Because of the lack of an integrated solution within NextGen Enterprise PM, we use another vendor...

Oct 2024
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VP/Other Executive

Relationship, Product

Overall, NextGen Enterprise PM is relatively stable. In my personal experience and when working in...

Oct 2024
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VP/Other Executive

Relationship

I work through our IT department folks, and they put in the tickets, so NextGen Healthcare seems to...

Oct 2024
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VP/Other Executive

Relationship

With NextGen Healthcare, we have a strange support model that we have transitioned to at this point....

Oct 2024
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VP/Other Executive

Product, Value

NextGen Enterprise PM is not a system that is built for a practice of our scale; it is built for a...

Oct 2024
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VP/Other Executive

Value

With NextGen Enterprise PM, we need to be able to subscribe to other vendors. However, I have not...

Oct 2024
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VP/Other Executive

Loyalty

Things with NextGen Healthcare are challenging. I think my satisfaction with NextGen Enterprise PM...

Oct 2024
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VP/Other Executive

Relationship

NextGen Healthcare’s proactivity is just more subjective. In the last couple of years, I don't...

Oct 2024
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