NextGen Enterprise PM Commentary
Filtered view: (Over 75 Physicians)(Independent)
Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Value
NextGen Healthcare has not managed to become cloud native. The cost of ownership is horrendous with...
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Relationship
I would like more capable first-level support people from the vendor. This might just be a complaint...
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Product
The product’s accuracy, ease of use, and adaptability are all the biggest things I would mention to...
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Product
From a technical perspective, the fact that NextGen Enterprise PM is not purely web based is one of...
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Product
NextGen Enterprise PM is robust. The flexibility we have is tremendous. I would like to see some...
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Loyalty, Relationship, Product
I have argued with NextGen Healthcare about their future state. I don't want them to be like...
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Product
NextGen Enterprise PM works pretty well. We are happy with NexGen Healthcare. However, the solution...
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Product
NextGen Enterprise PM does well with trying to do billing the way we need because we have a lot of...
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Operations
We just don't have the opportunity to do NextGen Healthcare’s training. It is not feasible at the...
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Product
There are some big issues with the solution's software that NextGen Healthcare hasn’t fixed. We are...
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Product
NextGen Enterprise PM is user friendly. When we document, everything goes into the system, so the...
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Loyalty, Value
Because of the lack of an integrated solution within NextGen Enterprise PM, we use another vendor...
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Relationship, Product
Overall, NextGen Enterprise PM is relatively stable. In my personal experience and when working in...
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Relationship
I work through our IT department folks, and they put in the tickets, so NextGen Healthcare seems to...
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Relationship
With NextGen Healthcare, we have a strange support model that we have transitioned to at this point....
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Product, Value
NextGen Enterprise PM is not a system that is built for a practice of our scale; it is built for a...
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Value
With NextGen Enterprise PM, we need to be able to subscribe to other vendors. However, I have not...
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Loyalty
Things with NextGen Healthcare are challenging. I think my satisfaction with NextGen Enterprise PM...
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Relationship
NextGen Healthcare’s proactivity is just more subjective. In the last couple of years, I don't...
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Relationship
We have been having issues regarding NextGen Healthcare keeping all their promises. And NextGen...
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Product
NextGen Healthcare has been integrating NextGen Enterprise PM a little more with a couple of...
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Relationship, Operations
Right now, support is the biggest problem with NextGen Healthcare. Part of their support is local,...
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