Relatient Dash Schedule 2023
30 June 23
| Adam Cherrington and Taelin Bryan
With increasing demand for better healthcare services, organizations need ways to improve a major pain point along the care journey: patient scheduling. Organizations need solutions that improve patient outcomes, increase efficiency, and streamline workflows. Patients want an improved experience through timely, convenient access to care. Relatient Dash Schedule aims to meet the scheduling needs of both patients and organizations, and this report offers a first look at provider customers’ experiences.
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CEO/President
Culture, Operations
Relatient has a good product, and they work to fix the product. The...
CEO/President
Relationship, Value
Dash Voice just rolled out, so Relatient is on top of it. We have...
CEO/President
Loyalty, Product
Relatient needs to be a little more AI focused. They have an overall...
COO
Relationship, Operations
When we rolled out self-scheduling, that was a bit of a learning...
COO
Operations, Product, Value
A customer understanding their current scheduling workflows and...
COO
Loyalty
Whether Dash Schedule is part of our long-term plans depends. If we...
COO
Product
If a patient were to text back, we would like there to be some sort of...
COO
Loyalty
At the time we selected Radix Health, they were really the only ones...
COO
Operations
We don't leverage a whole lot of ongoing training, but I guess the...
COO
Loyalty, Relationship
The vendor needs to grow more when it comes to leveraging AI...