Bookmark

Dash Schedule Commentary
Filtered view: All

Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

The ease of use of Dash Schedule is really good, especially for our demographics that are getting up...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

The quality of Relatient's customer service is overall pretty good. Dash Schedule is a great product...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

COO

Until something else comes along that is better, we will continue with Relatient's system. I know...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

COO

Relatient is good at not nickel-and-diming us.

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

We are exceptionally satisfied with Relatient. They provide quick acknowledgements and responses....

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

COO

Relatient is responsive, but they are not always effective when solving an issue.

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

COO

Relatient's scheduling module used to be the gold standard, but it has become utilitarian. It does...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Relatient is very communicative, but a lot of the time, it can be hard to understand things and to...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

End users of Dash Schedule are working between two UIs, the old version and the new version. The new...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

With Dash Schedule, we have had an ongoing issue. I am not saying that the vendor isn't working with...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

As Relatient has grown to become a larger organization, they have lost connectivity with their...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I like that Dash Schedule has the ability to have complex rules for our schedules for central...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

If I have a specific issue, like with a specific patient case, Relatient's support is pretty good....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

My recommendation for Relatient to improve would be for them to stick to the timelines that they...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

Relatient could improve their training by providing better information and videos. Right now, all we...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.