Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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Manager
Loyalty, Product
The basic things in the system are fine in terms of integration. We...
Manager
Relationship
Sectra tries to keep all of their promises, but in our country, they...
Manager
Relationship
The number of people available to support the really technical network...
Manager
Relationship
It is easy to log new support tickets, but it isn't as easy to get...
Manager
Operations, Value
Sectra PACS is the gold standard. I haven't seen a better PACS. Sectra...
Analyst/Coordinator
Relationship, Product
Sectra has automatic monitoring directly from the central station, and...
Analyst/Coordinator
Value
We receive our full money's worth with Sectra PACS. It delivers more...
Analyst/Coordinator
Relationship, Product
Sometimes there are regulatory needs within Sectra PACS, and some of...
Analyst/Coordinator
Product
Sectra PACS has full interoperability. It has DICOM conformance,...
Director
Relationship, Product
One change Sectra could make to improve my experience as a customer...