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Sectra PACS (Global)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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Consistent High Performers 2025
Consistent High Performers 2025
November 2025
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Global Imaging AI 2025: Looking at Adoption & Usage Across Regions
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Asia/Oceania PACS 2025: Dynamic Solutions & Strategic Partnerships Drive Customer Success
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Overall Score    Filtered view: ##.#   Segment Average ##.#

Average for PACS (Global) ##.#
50
 
100
Software Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.

Limited market share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not primary

Solution is not the vendor’s lead product in the category but may still be purchased.

Regional

Solution for which the majority of data comes from organizations located in the same, small geographical area.

Superseded

Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.

Emerging technology

Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

Low Market Energy
Medium Market Energy
High Market Energy
Not Enough Data

Org Sample Size

  • n = total survey sample size
  • u = # of unique organizations surveyed
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Related Reports
Perception
KLAS article icon
Global Imaging AI 2025
12 September 25    |   Eder Lagemann and Jonathan Christensen
Imaging AI solutions are some of the most widely used AI technologies in healthcare, as organizations want to reduce reporting turnaround time for patients and achieve greater efficiency overall. Over the last few years, imaging AI adoption has risen dramatically, with nearly 50% of the organizations interviewed by KLAS worldwide (excluding the US) now using at least one solution. There is a vast array of solutions with numerous use cases (not just research), and collectively, organizations report using a staggering 108 different AI vendors. To better understand the prevalence of imaging AI adoption, KLAS interviewed 369 organizations across Asia/Oceania, Canada, Europe, Latin America, and the Middle East/Africa. This report draws on their insights to share an early look at which solutions stand out in a crowded marketplace and what types of solutions are being used (i.e., pixel AI, operational/reporting AI, AI platform). Of note, the report does not explore customer satisfaction with AI solutions; KLAS intends to address this in future research.
Performance
KLAS article icon
Asia/Oceania PACS 2025
08 May 25    |   Jacob Brown and Steve VanWagenen
The PACS market in Asia and Oceania is evolving; healthcare organizations are looking for technology that is more robust, especially in Asia, where organizations are wanting to solidify or scale their enterprise imaging strategies. Furthermore, organizations want to work with vendors who can be long-term strategic partners in helping optimize the product. This report—KLAS’ first to share PACS performance data from Asia and Oceania individually—examines satisfaction from customers across 13 countries, specifically looking at relationships, support, breadth of functionality, and each vendor’s ability to meet expectations around product innovation and upgrades.
Performance
KLAS article icon
Canada PACS 2024
12 March 24    |   Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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