Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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CIO
Value
I would like Sectra to be able to give me my own data back out of my...
CIO
Relationship
We don't receive any executive involvement from Sectra at all. We have...
Manager
Relationship, Product
In our hospital, we have had 100% uptime with Sectra PACS over the...
CIO
Product
Sectra PACS makes studies easier for our radiologists so that they can...
CIO
Loyalty, Value
Sectra PACS is on our on-premises data center. That solution is not in...
Manager
Relationship
Sectra could provide improved support and response times, especially...
Manager
Relationship, Product
Sectra's strengths are that we have direct points of contact and that...
Physician
Relationship
We have a good understanding of where Sectra is going. Sectra’s...
Physician
Relationship, Product
To help us, Sectra could focus on automating their reports, probably...
Physician
Product
Things with Sectra are pretty good. We are quite happy. Last year, we...