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About DocASAP

Headquarters:

Herndon Virginia, United States

Sector Funding:

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DocASAP's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

Telehealth, patient access, and patient engagement capabilities
Telehealth capabilities, real-time patient engagement capabilities, pre-visit triage, community outreach, and other capabilities related to COVID-19

Our team is deploying capabilities that help organizations navigate patients to the appropriate care setting and provide them with vital information about accessing care. These capabilities are getting deployed with DocASAP’s highest service response level and at no implementation cost:

  • We’ve expanded our capabilities to schedule patients with telemedicine visits: All clients can leverage DocASAP’s platform to schedule telehealth visits or navigate patients to third-party telemedicine services, where patients can book virtual visits.
  • We’ve updated our patient engagement capabilities to provide important updates in real time: We are enabling appointment reminders with actionable custom messaging for COVID-19. This messaging will allow patients to reschedule their in-person visits to telemedicine visits, prepare for their appointment, and receive updated appointment policies.
  • We’ve enhanced our pre-visit triage questionnaire to support current patient intake requirements: Customers can provide pre-visit questionnaires through appointment confirmations and reminders for patients who book online appointments. These configurable questionnaires can help regulate patient admission by including questions to evaluate symptoms, travel history, and other criteria.
  • Customers can engage in community outreach and alerting: Customers can send text and email notifications to patient populations to inform them of system-wide updates.
  • We’ve added customizable messaging in online appointment scheduling workflows to reflect current care delivery situations: We are adding custom messaging options embedded across online scheduling applications. This messaging can inform patients of revised/suspended appointments and direct patients to call their provider.

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Software Overall Score Data collected between Mar 2020 - Mar 2021

89.2

 Product
Segment
 

Exceptions

R
Regional Classification
C
Component Products
S
Superseded Products
NP
Not Primary Products
DR
Data Review
MS
Limited Market Share
FR
Data frozen, live data no longer collected.

The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 15 required).

# of Unique Organization Evaluations:

0 - 5
L 6 - 14

Segment Position

Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.

In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.

Click the segment positions listed below to learn more.