A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 79.5
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
Epic
|
92.8 |
+3%
|
n=26
|
A+
|
A
|
A
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
Oracle Health
Cerner Application Hosting
|
83.4 |
0%
|
n=27
|
A-
|
B
|
B
|
B-
|
C
|
||
50.0 |
100.0 |
|||||||||
83.4
n=27
loyalty
A-
operations
B
relationship
B
services
B-
value
C
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Altera Digital Health
Allscripts Application Hosting L |
55.8 |
n=10
|
F
|
F
|
D
|
D-
|
F
|
| |
|
|
|
||||
| NTT DATA L | 57 |
n=9
|
F
|
C-
|
D
|
D+
|
F
|
| |
|
|
|
||||
|
Tegria
Engage Application Hosting L |
81 |
n=17
|
B
|
B
|
B
|
B
|
C
|
L
&nbps;
Altera Digital Health
Allscripts Application Hosting L
Allscripts Application Hosting L
55.8
n=10
n=10
loyalty
F
operations
F
relationship
D
services
D-
value
F
NTT DATA
L
57
n=9
n=9
loyalty
F
operations
C-
relationship
D
services
D+
value
F
Tegria
Engage Application Hosting L
Engage Application Hosting L
81
n=17
n=17
loyalty
B
operations
B
relationship
B
services
B
value
C
