A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 83.2
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Epic
Application Hosting 
|
91.1 |
n=22
|
-2%
|
--
|
A
|
A-
|
A-
|
B+
|
A-
|
|
| |
|
|
|
|
||||||
|
CloudWave
Application Hosting
|
82.9 |
n=17
|
N/A
|
--
|
B+
|
B-
|
B
|
B
|
C
|
|
| |
|
|
|
|
||||||
|
Oracle Health
(Cerner) Application Hosting
|
76.8 |
n=20
|
-8%
|
--
|
B-
|
B-
|
B-
|
C+
|
C-
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2022-2023) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
Epic
Application Hosting 91.1
n=22
COMMENTS
|
-2%
|
--
|
A
|
A-
|
A-
|
B+
|
A-
|
|
|
CloudWave
Application Hosting 82.9
n=17
COMMENTS
|
N/A
|
--
|
B+
|
B-
|
B
|
B
|
C
|
|
|
Oracle Health
(Cerner) Application Hosting 76.8
n=20
COMMENTS
|
-8%
|
--
|
B-
|
B-
|
B-
|
C+
|
C-
|
Company/solution
91.1
n=22
Censinet assessment N/A
culture
--
loyalty
A
operations
A-
relationship
A-
services
B+
value
A-
COMMENTS
82.9
n=17
Censinet assessment N/A
culture
--
loyalty
B+
operations
B-
relationship
B
services
B
value
C
COMMENTS
Censinet assessment N/A
culture
--
loyalty
B-
operations
B-
relationship
B-
services
C+
value
C-
COMMENTS
Solutions Not Ranked
L
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Altera Digital Health
(Allscripts) Application Hosting * L |
61.1 |
n=6
|
--
|
F
|
C-
|
D
|
D
|
F
|
| |
|
|
|
|
||||
|
Dell Technologies
(formerly Virtustream) Application Hosting Services * [NR] L |
84.8 |
n=6
|
--
|
B
|
B
|
A
|
C+
|
B-
|
| |
|
|
|
|
||||
|
Tegria
(formerly Engage) Application Hosting * L |
90.1 |
n=14
|
--
|
A
|
A-
|
B+
|
A-
|
B+
|
L
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
Altera Digital Health
(Allscripts) Application Hosting * L culture
--
loyalty
F
operations
C-
relationship
D
services
D
value
F
|
61.1 |
n=6
|
|
Dell Technologies
(formerly Virtustream) Application Hosting Services * [NR] L culture
--
loyalty
B
operations
B
relationship
A
services
C+
value
B-
|
84.8 |
n=6
|
|
Tegria
(formerly Engage) Application Hosting * L culture
--
loyalty
A
operations
A-
relationship
B+
services
A-
value
B+
|
90.1 |
n=14
|
L
Company/solution
Altera Digital Health
(Allscripts) Application Hosting * L
(Allscripts) Application Hosting * L
61.1
n=6
n=6
culture
--
loyalty
F
operations
C-
relationship
D
services
D
value
F
Dell Technologies
(formerly Virtustream) Application Hosting Services * [NR] L
(formerly Virtustream) Application Hosting Services * [NR] L
84.8
n=6
n=6
culture
--
loyalty
B
operations
B
relationship
A
services
C+
value
B-
Tegria
(formerly Engage) Application Hosting * L
(formerly Engage) Application Hosting * L
90.1
n=14
n=14
culture
--
loyalty
A
operations
A-
relationship
B+
services
A-
value
B+
