A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 83.2
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
Epic
|
91.1 |
-2%
|
n=22
|
A
|
A-
|
A-
|
B+
|
A-
|
||
| |
|
|
|
|||||||
|
CloudWave
|
82.9 |
N/A
|
n=17
|
B+
|
B-
|
B
|
B
|
C
|
||
| |
|
|
|
|||||||
|
Oracle Health
(Cerner) Application Hosting
|
76.8 |
-8%
|
n=20
|
B-
|
B-
|
B-
|
C+
|
C-
|
||
50.0 |
100.0 |
|||||||||
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Altera Digital Health
(Allscripts) Application Hosting L |
61.1 |
n=6
|
F
|
C-
|
D
|
D
|
F
|
| |
|
|
|
||||
|
Tegria
(formerly Engage) Application Hosting L |
90.1 |
n=14
|
A
|
A-
|
B+
|
A-
|
B+
|
L
&nbps;
Altera Digital Health
(Allscripts) Application Hosting L
(Allscripts) Application Hosting L
61.1
n=6
n=6
loyalty
F
operations
C-
relationship
D
services
D
value
F
Tegria
(formerly Engage) Application Hosting L
(formerly Engage) Application Hosting L
90.1
n=14
n=14
loyalty
A
operations
A-
relationship
B+
services
A-
value
B+
