Oracle Health Application Hosting Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
We have had some staff changes. The transition from Cerner to Oracle Health was very painful. If we...
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Relationship
Oracle Health sends flash emails, and we get everything that is effective to us, but then we will...
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Relationship
I don't feel like Oracle Health is very involved in having our long-term goals at heart. They...
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Relationship
Oracle Health keeps their promises, but we sometimes have to remind them what they agreed to. The...
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Loyalty, Operations, Services
Oracle Health is taking away solutions that we use. Because they have been taking away...
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Relationship, Operations
We told Oracle Health that we needed them to be ready for something by a specific time, and we asked...
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Loyalty, Relationship, Services
We are leaving Oracle Health because they bought Cerner out. They have different priorities now, and...
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Value
We hired Oracle Health for a more robust hosting situation rather than doing it in-house. We...
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Value
Since Oracle took over Cerner, it has been a bumpy ride. When we negotiated our contract with...
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Loyalty, Relationship
There has definitely been a bit of a difference in service with the transition to Oracle Health....
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Relationship, Services
Oracle Health’s hosting as it has been in the past has been really good, but as the vendor has...
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Relationship
My Oracle Health client executive is great. They get things done for us, but the rest of the...
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Relationship, Operations
Oracle Health often doesn't meet deadlines and doesn't communicate changes in project timelines in a...
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Relationship
Oracle Health is very responsive to our needs. I am not sure whether that is just because they want...
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Operations, Services
I have really good things to say about Oracle Health, but there have also been some changes. I think...
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Relationship
Previously, Oracle Health had dedicated teams for production, nonproduction, and technical projects....
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Value
The application hosting service has simplified so many things with us not having to do maintenance....
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Relationship
Someone's boss on the firm's side is on our calls. That person is involved as part of the team. I...
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