Oracle Health Application Hosting Commentary
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Daniel Zeitner
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User Commentary

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Manager

Operations, Services

I have really good things to say about Oracle Health, but there have also been some changes. I think...

Feb 2024
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Manager

Relationship

Previously, Oracle Health had dedicated teams for production, nonproduction, and technical projects....

Feb 2024
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Manager

Value

The application hosting service has simplified so many things with us not having to do maintenance....

Feb 2024
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Manager

Relationship

Someone's boss on the firm's side is on our calls. That person is involved as part of the team. I...

Feb 2024
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VP/Other Executive

Relationship

Oracle Health's application hosting team for the clinical side is working hand in glove with us. We...

Jan 2024
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VP/Other Executive

Relationship, Services

With another firm, we are hypersensitive to all the alerting that the system allows us from a...

Jan 2024
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Manager

Loyalty, Loyalty, Loyalty, Services, Services

I don’t think we would buy Oracle Health's application hosting services again. We should have gone...

Dec 2023
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Manager

Value, Value, Value, Value

Oracle Health's product was cheaper than other products back when we purchased it, and the other...

Dec 2023
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CIO

Relationship

There is a lot of turmoil and change with Oracle Health. I don't think they can get out of their own...

Nov 2023
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Director

Relationship, Relationship

I love the support from Oracle Health, and we have a good partnership with the firm. I know all the...

Nov 2023
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Director

Relationship, Relationship, Services, Services

We don’t have downtime for patching or anything. That has changed over the last couple of years....

Nov 2023
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VP/Other Executive

Relationship, Relationship, Value, Value

Oracle Health’s application hosting service has been really good. The uptime, security, cost, and...

Nov 2023
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VP/Other Executive

Relationship, Relationship

The challenge with Oracle Health is resources. The vendor's hosting is good, but the resources for...

Nov 2023
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CIO

Relationship, Relationship, Services, Services

I am not doing jumping jacks every morning because I got an agreement with Oracle Health. Oracle...

Nov 2023
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CIO

Relationship, Relationship

I am particularly happy with our relationship with Oracle Health. Their execution of things is good....

Nov 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship, Services, Services

RevElate has been a bit more of a challenge than we expected, and that has been a problem. RevElate...

Nov 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

Oracle Health will say that they are going to do this or that, but I haven't really seen them do any...

Nov 2023
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Director

Relationship, Relationship, Operations

Oracle Health has completely redone the model of support for RHO clients, and they are going toward...

Nov 2023
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Director

Relationship, Relationship, Services, Services

Historically, remote hosting has been the shining star at Cerner, at least from my experience. The...

Nov 2023
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CISO

Value, Value

The best part of our move to hosting is that it has allowed our staff to focus on improving things...

Nov 2023
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CISO

Relationship, Relationship

The frustrating thing about Cerner's hosting is their lack of transparency. I have no insight into...

Nov 2023
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CMIO

Relationship, Relationship

The firm just has a crackerjack team, and they are on their game. When we have a problem, they are...

Nov 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

We have a lot up in the air because of the changes with Oracle Health, and we have no clue what to...

Oct 2023
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Manager

Relationship, Relationship

Generally speaking, Oracle Health’s strategic ability is dependent on their staff. They will look at...

Oct 2023
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Manager

Value, Value

The main thing to consider with Cerner is whether an organization can do everything like for like....

Oct 2023
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Manager

Relationship, Relationship

We have a Cerner client representative. For a while, Cerner was known for keeping everybody in a...

Oct 2023
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Manager

Relationship, Relationship, Value

Cerner does not have our interests at heart. They are taking away applications that are very...

Oct 2023
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Manager

Relationship, Relationship

The consultants from Cerner will help us escalate any service requests we have to other teams. Since...

Oct 2023
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Manager

Relationship, Relationship, Operations, Value

My general issue with the remote hosting service is that I think being a low-maintenance client...

Oct 2023
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VP/Other Executive

Relationship

We have a consistent team. We meet with them regularly, and they have a full agenda. They tell us...

Aug 2023
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VP/Other Executive

Relationship

My technical team is friends with Cerner’s people. They text each other when there are issues....

Aug 2023
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VP/Other Executive

Relationship, Operations

Cerner's application hosting service is truly one of the best things they have. We used to have our...

Aug 2023
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VP/Other Executive

Services

I would love to see Cerner’s cloud strategy come to fruition. Then, my team wouldn't have such a...

Aug 2023
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Manager

Relationship, Relationship, Services, Services

Recently, we had an instance where we were just looking for the physician count in a certain...

Aug 2023
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Manager

Relationship, Relationship

Cerner has a specific team where some of their support staff and consultants wear two hats, work...

Aug 2023
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Manager

Loyalty, Loyalty, Relationship, Relationship

Cerner is definitely interested in us in the long term for various reasons. They value us as a...

Aug 2023
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VP/Other Executive

Operations, Operations, Operations, Operations, Operations

The firm's model is to hire people right out of school and throw them in, so they have no depth of...

Jun 2023
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty

We are excited about what the firm says they are going to deliver, but we must wait to see them...

Jun 2023
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty, Relationship, Services, Services, Services, Services, Services

For the road map, the firm has just about everything in the queue; they have a huge lift on the...

Jun 2023
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VP/Other Executive

Loyalty, Loyalty, Loyalty, Loyalty, Loyalty

We have been meeting with Oracle Health since the acquisition, and they are changing directions...

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services, Services

We haven't seen any major disruptions from the acquisition. There has been a shift away from Cerner...

Jun 2023
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CIO

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We have had a good experience. We are looking to Oracle Health to work on the gaps and address what...

May 2023
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CIO

Relationship, Relationship, Relationship

We are successful in working with Oracle Health because we have a team that takes ownership and...

May 2023
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CIO

Loyalty, Loyalty, Loyalty

We have made a huge investment in Oracle Health, so they would have to be headed off the rails...

May 2023
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