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2021 Best In Klas

Cardiology Hemodynamics

REAL-TIME DATA

2021 Best In KLAS Cardiology Hemodynamics

Cardiology Hemodynamics

Best in KLAS Winner

82.3
Overall Performance Score

REAL-TIME DATA

Solution Comparison
Category average: 78.1
Software average: 82.4

Grading Scale

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value	Censinet assessment

Merative (formerly IBM) IBM Watson Health Merge Hemo	82.3	n=35	0%	B	A-	B	B	C+	C

GE Healthcare Mac-Lab	79	n=24	0%	B-	B	B	B-	B-	C+

Change Healthcare Cardiology Hemo	74.8	n=26	0%	C+	C+	C+	B-	C+	D-

Philips Xper Hemodynamics	74.1	n=19	0%	D+	C+	C+	C+	C	C-
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

Merative (formerly IBM) IBM Watson Health Merge Hemo 82.3 n=35 COMMENTS	0%	B	A-	B	B	C+	C
GE Healthcare Mac-Lab 79 n=24 COMMENTS	0%	B-	B	B	B-	B-	C+
Change Healthcare Cardiology Hemo 74.8 n=26 COMMENTS	0%	C+	C+	C+	B-	C+	D-
Philips Xper Hemodynamics 74.1 n=19 COMMENTS	0%	D+	C+	C+	C+	C	C-

Company/solution

Merative (formerly IBM)
IBM Watson Health Merge Hemo

82.3

n=35

Censinet assessment N/A

culture

B

loyalty

A-

operations

B

product

B

relationship

C+

value

C

GE Healthcare
Mac-Lab

79

n=24

Censinet assessment N/A

culture

B-

loyalty

B

operations

B

product

B-

relationship

B-

value

C+

Change Healthcare
Cardiology Hemo

74.8

n=26

Censinet assessment N/A

culture

C+

loyalty

C+

operations

C+

product

B-

relationship

C+

value

D-

Philips
Xper Hemodynamics

74.1

n=19

Censinet assessment N/A

culture

D+

loyalty

C+

operations

C+

product

C+

relationship

C

value

C-

Related Reports

View All Reports

Optum/Change Healthcare Merger

16 August 22 | Boyd Stewart and Sam Eaquinto

In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Past Cardiology Hemodynamics Awards