Mac-Lab Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
I work with and help with the upgrades from our standpoint. Mac-Lab can integrate, and the...
Login or Create an Account to see details.
Relationship, Operations
GE HealthCare did a good job with training. They do fine with regard to executive involvement, and...
Login or Create an Account to see details.
Operations, Product
If we miss a pressure, we miss mapping something, and things are very easy to go back and recover....
Login or Create an Account to see details.
Product
We have Mac-Lab and a cardio lab system, so we upgraded both of those, and that whole process was wonderful....
Login or Create an Account to see details.
Product
I like how the macros and forms are set up. The end user selects a statement of something that...
Login or Create an Account to see details.
Operations, Product
The product is not very user-friendly. There is something almost daily where somebody changes the...
Login or Create an Account to see details.
Value
The vendor charges for every little thing. If we want to change a decimal or semicolon, we have to...
Login or Create an Account to see details.
Product
There may be a different response from someone doing just interventional cardiology, but in...
Login or Create an Account to see details.
Product
GE HealthCare is supposed to keep the product updated and ensure functionality and security. We have...
Login or Create an Account to see details.
Product
The upgrade provided very minimal, if any, improvement in functionality. The big thing that could be...
Login or Create an Account to see details.
Operations
I don't think there is any ongoing training. When we have new staff members, it would be helpful to...
Login or Create an Account to see details.
Relationship
I have a person at GE HealthCare that I can reach out to. GE HealthCare is Johnny-on-the spot when I...
Login or Create an Account to see details.
Loyalty, Product
Mac-Lab has not changed or evolved a whole lot because it does its job, and it does it well. The...
Login or Create an Account to see details.
Value
With GE HealthCare, calls are free, but service is a cost, and that is really open and honest. There...
Login or Create an Account to see details.
Relationship, Operations
GE HealthCare gives us tools to monitor the changes that are made by the techs because if we make an...
Login or Create an Account to see details.
Value
Mac-Lab is a really expensive product even though it does what we need. That is just the necessary...
Login or Create an Account to see details.
Product
Mac-Lab really runs like a top, even on our Centricity side. It feeds back into the supplies used...
Login or Create an Account to see details.
Operations
We received some initial training on Mac-Lab from GE HealthCare, and there is really not much...
Login or Create an Account to see details.
Relationship
GE HealthCare doesn't have any type of proactive monitoring. We are the ones reaching out to them...
Login or Create an Account to see details.
Loyalty
Mac-Lab is still not there yet with interoperability between hospitals. But I look forward to seeing...
Login or Create an Account to see details.
Product
We would like to see more integration or interoperability with Mac-Lab. We would like a more...
Login or Create an Account to see details.
Loyalty, Relationship
I'm not getting a sense that GE HealthCare has a robust R&D pipeline. We keep on asking them for...
Login or Create an Account to see details.
Relationship, Value
Although Mac-Lab is very expensive, it is extremely stable and very robust. It hardly ever has...
Login or Create an Account to see details.
Culture, Relationship
When things go wrong, GE HealthCare waits for us to call them instead of being proactive. Also,...
Login or Create an Account to see details.
Product
I wish that Mac-Lab had a better user interface, a better admin interface, better documentation, and...
Login or Create an Account to see details.
Product
Mac-Lab is bloated, but it gets the job done. Using the system is like trying to be nice to an...
Login or Create an Account to see details.
Relationship
It may take a while, but GE HealthCare keeps their promises. For example, it takes a lot of time to...
Login or Create an Account to see details.
Product
Mac-Lab is very complicated. Other than running the base functions, doing anything like adding new...
Login or Create an Account to see details.
Loyalty, Product
Compared to other hemo system installations I have done, Mac-Lab’s installation was extremely...
Login or Create an Account to see details.
Operations
There isn't really a lot of official ongoing training for Mac-Lab. Users either go to the class in...
Login or Create an Account to see details.
Relationship
Mac-Lab seems to always be ready and available with very little downtime, and the vendor has great...
Login or Create an Account to see details.
Loyalty, Product
Mac-Lab is usable, and the technology is fine now that we are on the upgraded version. I think...
Login or Create an Account to see details.
Loyalty, Value
The up-front costs for Mac-Lab are rather enormous, but the ongoing costs are very minimal, so it...
Login or Create an Account to see details.
Relationship, Operations
GE HealthCare keeps all their promises eventually. They are very slow moving. We had a project to...
Login or Create an Account to see details.
Relationship, Product
Mac-Lab is a stable system, and we don't have any downtime or issues. We have a good field engineer...
Login or Create an Account to see details.
Loyalty
The department is pretty happy with Mac-Lab. I haven't heard any talk of wanting to replace it, so...
Login or Create an Account to see details.
Value
We have Mac-Lab because it was the cheapest solution, and we have our money's worth out of it. It is...
Login or Create an Account to see details.
Loyalty, Product
Mac-Lab works well for hemodynamics, and we now have the hemodynamics coming over automatically to...
Login or Create an Account to see details.
Product
Mac-Lab is fine. Mac-Lab is so stable that we usually forget about it.
Login or Create an Account to see details.
Loyalty, Product
We have struggled with Mac-Lab for some time and have not seen a lot of innovation. We are starting...
Login or Create an Account to see details.
Loyalty, Product
Mac-Lab used to be a leader, but it feels like the vendor sat back and relaxed while other vendors...
Login or Create an Account to see details.
Relationship, Product
Mac-Lab has stayed the same, and there is not an awful lot that we have had to do as far as...
Login or Create an Account to see details.
Relationship, Product
I haven't used an awful lot of support lately for Mac-Lab, but when we have had to call, the support...
Login or Create an Account to see details.
Loyalty, Product
I know that GE HealthCare is making upgrades for Mac-Lab, and those should be exciting.
Login or Create an Account to see details.
Product
We haven't had any complaints from anyone using Mac-Lab. The interface between Mac-Lab and another...
Login or Create an Account to see details.
Operations, Product
With Mac-Lab, we don't really have any updates. The system is what it is. Nothing changes or...
Login or Create an Account to see details.
Relationship
When it comes to being proactive, we have to reach out to GE HealthCare if we need anything, but...
Login or Create an Account to see details.
Relationship
Mac-Lab has a different team that I'm dealing with from the teams over the other GE HealthCare...
Login or Create an Account to see details.
Product
Mac-Lab is very dependable. It does its job, and it is very stable. It doesn't require a lot of care...
Login or Create an Account to see details.
Value
Traditionally, GE HealthCare is always just behind the curve when it comes to delivering new...
Login or Create an Account to see details.
Culture
GE HealthCare is usually happy to try to sell us more things, so they typically ping us when they...
Login or Create an Account to see details.
Culture, Value
One of my challenges with GE HealthCare right now is getting a support contract in place. They will...
Login or Create an Account to see details.
​
Featured Report
Preferences