Xper Information Management Commentary

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With Philips, there hasn't been anything markedly that's impressed me. I wish they were pushing a...

Out of all my vendor relationships, my relationship with Philips is the most strained. Philips does...

Users in the clinical environment seem to love Xper Information Management. Philips does their...

Philips can be difficult around price transparency. They will say that we should do something, and...

Xper Information Management is a very user-friendly platform, and it is very flexible. We are moving...

Philips needs to somehow take into account other service lines that they don't currently cover...

We develop a ton of things with Philips. We are heavily involved with them. Things are going well...

Whether I would buy Xper Information Management depends on the scenario. We are integrated with...

We would do better with Xper Information Management if our feedback could be taken back to the...

Xper Information Management is fairly priced within the market, but I’m not blown away by the...

I have done due diligence in the market and have not found anything better than Xper Information...

I’ve been unhappy with some components of Xper Information Management lately. Most of my concerns...

We only dealt with training when we upgraded Xper Information Management. Other than that, we...

From a performance standpoint, Xper Information Management does a good job. We get the data we need....

I haven’t seen any development or innovation from Philips. I would not say that Xper Information...

Some vendors have a designated customer support person, and most have a phone number that I can call...

We don't have problems with the vast majority of what we do in Xper Information Management. The data...

For Xper Information Management, experts are constantly reaching out. They do very well with proactivity....

Xper Information Management is a solid platform, the team is very well-oiled, and they work well...

In terms of Philips’ overall footprint, Xper Information Management is massive, especially when we...

We often have to deal with offshore people, and that is very, very difficult. Their day is our...

In terms of charging, dealing with the Xper Information Management team was a little nicer than...

We had excellent support from Philips for the go-live of Xper Information Management. They are good....

I like Xper Information Management's integration. It seems to be as long as the workflow is executed...

Philips is constantly at the forefront, looking for new advancements and offering new solutions.

Not every organization needs a system to manage documentation, supplies, billing, and so on, so I...

Xper Information Management does a great job. It is just expensive, even if we are only adding a...

Xper Information Management is just a solid solution that is well supported by Philips. Xper...

I love the net-fail feature in Xper Information Management. There is an offline caching system, and...

Philips is not good at taking the initiative. They rarely do. I might get some type of alert because...

We would like Philips to lower the cost of training. Every time I get a statement of work from...

I wouldn't buy Xper Information Management again because another vendor we are working with has...

Xper Information Management was a comprehensive solution from one vendor that met all of our imaging...

The latest upgrade for Xper Information Management is nice in that it gave us some workflows....

When the vendor comes in and does an upgrade and then tells us they have to send a patch, I have a...

Philips' support people don't answer in a timely manner. They always want to tell me why I'm doing...

I'm not sure whether the issues I'm having are a result of Philips not doing what they are supposed...

If Philips tells us that they can do something, usually they can. Philips is a little more...

There is a little bit of a learning curve to get our employees up to speed when they start to use...

When we chose Xper Information Management, we brought in a couple of other vendors to look at their...

Overall, my experience with Philips is pretty good. We run into the most issues with support. We...

Philips is not very proactive; their service is usually reactive. In order to even get to the level...