2022 Best In KLAS Clinical Optimization

Performance

IT Advisory Services 2023

09 February 23 | Doug VanWagenen and Trent Davis

In the IT advisory space, many firms perform well, but the breadth of their expertise varies—some firms offer many services, while others focus on a specific area. This report examines the breadth of firms’ validated services as well as client satisfaction and performance consistency. To provide better transparency into IT advisory services, KLAS has broken them into the following four segments: IT planning and assessment, revenue cycle optimization, clinical optimization, and analytics advisory services. Additionally, this report categorizes firms into four groups based on validated engagements:

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Relationship	Services	Value

Galen Healthcare, an RLDatix Company Galen Healthcare Clinical Optimization	98.6	n=10	N/A	--	A+	A+	A	A+	A+

Bluetree Network (merged with Tegria) Bluetree Network Clinical Optimization	97.6	n=7	N/A	--	A+	A	A+	A	A+

Chartis Group Clinical Optimization	95.7	n=7	-2%	--	A+	A-	A	A-	A+

Nordic Clinical Optimization	95.7	n=8	0%	--	A+	A	A	A	A

Atos Clinical Optimization	90.4	n=9	-2%	--	A-	A-	A	B+	B+
	50.0	100.0

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

Galen Healthcare, an RLDatix Company Galen Healthcare Clinical Optimization 98.6 n=10 COMMENTS	N/A	--	A+	A+	A	A+	A+
Bluetree Network (merged with Tegria) Bluetree Network Clinical Optimization 97.6 n=7	N/A	--	A+	A	A+	A	A+
Chartis Group Clinical Optimization 95.7 n=7 COMMENTS	-2%	--	A+	A-	A	A-	A+
Nordic Clinical Optimization 95.7 n=8 COMMENTS	0%	--	A+	A	A	A	A
Atos Clinical Optimization 90.4 n=9 COMMENTS	-2%	--	A-	A-	A	B+	B+

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Relationship	Services	Value

Impact Advisors Clinical Optimization * L	95.7	n=7	--	A	A	A+	A-	A+

Tegria Navin Haffty Clinical Optimization * L	96.2	n=4	--	A+	B+	A+	A	A+

Company/solution	Overall performance score (100-point scale)	Total evaluations

Impact Advisors Clinical Optimization * L culture -- loyalty A operations A relationship A+ services A- value A+	95.7	n=7

Tegria Navin Haffty Clinical Optimization * L culture -- loyalty A+ operations B+ relationship A+ services A value A+	96.2	n=4

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