2023 Best In KLAS Enterprise Resource Planning (ERP)

Performance

Financial Planning & Analysis 2022

06 December 22 | Jaren Day and Niel Oscarson

Healthcare organizations are taking a new approach to planning and budgeting—moving away from static yearly budgets set by a financial team toward an agile, rolling approach that leverages data from multiple sources and involves non-finance personnel. This report provides an introduction on the two main financial planning and analysis vendors that organizations are using to support this change—Strata Decision Technology and Syntellis Performance Solutions. The following pages share customer insights on the solutions’ functionality and integration and how well the vendors help customers adopt tools to meet their budgeting needs.

Many healthcare organizations, especially smaller community institutions, struggle to find effective enterprise resource planning (ERP) solutions at an affordable cost. Multiview Financial Software seeks to provide easy-to-use, comprehensive financial applications for healthcare organizations of all sizes. This report examines customers’ use of and satisfaction with Multiview ERP and its primary functionalities, which include core accounting, business insights, business automation, and inventory management capabilities.

The enterprise resource planning (ERP) market continues to see high purchase energy. Although many healthcare organizations have already switched to cloud platforms, others still use superseded solutions and are faced with a tough decision: do they switch to the cloud offering from their incumbent vendor or take their chances with a new ERP partner? This report examines 65 recent or upcoming ERP purchase decisions to determine the main factors guiding organizations’ ERP platform selections.

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Workday HCM, Financial Management and Supply Chain (ERP)	86.2	n=40	-2%	B+	A	B	B+	B+	B-

Oracle Cloud (HCM, ERP, SCM)	78.2	n=30	-1%	C	B+	C-	B-	B-	C+

Infor CloudSuite	74.7	n=36	-9%	C-	B-	D+	C+	B-	C
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Workday HCM, Financial Management and Supply Chain (ERP) 86.2 n=40 COMMENTS	-2%	B+	A	B	B+	B+	B-
Oracle Cloud (HCM, ERP, SCM) 78.2 n=30 COMMENTS	-1%	C	B+	C-	B-	B-	C+
Infor CloudSuite 74.7 n=36 COMMENTS	-9%	C-	B-	D+	C+	B-	C

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Premier Inc PINC AI (formerly Premier) ERP * [C] L C	85.5	n=9	B+	B	B+	B	A	B+

SAP ERP * L	74.4	n=8	C+	C	D-	B-	B-	C+

UKG (Ultimate Kronos Group) Workforce HR/Payroll (formerly Kronos) * [C] L C	81.6	n=12	B-	B+	B-	B	B-	B-

Veradigm (formerly Allscripts) Enterprise Resource Planning * L	67.2	n=6	C	F	C+	D+	B-	C-

Company/solution	Overall performance score (100-point scale)	Total evaluations

Premier Inc PINC AI (formerly Premier) ERP * [C] L C culture B+ loyalty B operations B+ product B relationship A value B+	85.5	n=9

SAP ERP * L culture C+ loyalty C operations D- product B- relationship B- value C+	74.4	n=8

UKG (Ultimate Kronos Group) Workforce HR/Payroll (formerly Kronos) * [C] L C culture B- loyalty B+ operations B- product B relationship B- value B-	81.6	n=12

Veradigm (formerly Allscripts) Enterprise Resource Planning * L culture C loyalty F operations C+ product D+ relationship B- value C-	67.2	n=6

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