Workday HCM, Financial Management and Supply Chain (ERP) Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Director

Operations

Workday has a whole learning center where we can take virtual training, and their community is...

Feb 2024
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Director

Relationship

Workday is always gaining new vendors, and they are embracing AI technology and trying to find...

Feb 2024
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Director

Relationship

There are times when Workday will let us know that things are down before we even recognize that...

Feb 2024
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Manager

Product

I like the system's flexibility and user friendliness. It is easy for our employees to see what they...

Feb 2024
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Director

Product, Value

Even though the system is cloud based, it requires a significant number of resources from a client...

Jan 2024
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Director

Product, Value

The product is built off of hundreds of integrations, and troubleshooting, integrating data with...

Jan 2024
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Director

Relationship

Workday does very well at listening to the client, so they have a very concerted effort to gather...

Jan 2024
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Director

Value

Workday's system is in so many industries, and certain industries may not necessarily have tight...

Jan 2024
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Director

Relationship, Operations, Product

Workday has made good progress on revamping their documentation process and being able to deliver...

Jan 2024
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Director

Operations, Product

The product brings a new set of complexities to organizations that implement it, especially from the...

Jan 2024
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VP/Other Executive

Product

I like the ease of navigation and the ability to find things that I'm looking for, such as with the...

Jan 2024
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VP/Other Executive

Product

I would like improvements on standard reports and dashboards. We spent a lot of time building a...

Jan 2024
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VP/Other Executive

Operations

We would like a lot more actual hands-on training with the documentation provided. Right now, we go...

Jan 2024
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VP/Other Executive

Relationship, Operations, Product

It would be nice to get more updates on known issues instead of us trying to find out what they are...

Jan 2024
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CFO

Operations, Product

Our data conversion issues that we ran into during the implementation ended up being bigger problems...

Dec 2023
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CFO

Relationship, Product

We have run into lots of change management issues. There are many people who are trying to work...

Dec 2023
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CFO

Product

We like the system. It has been a huge improvement from where we were. However, there have been...

Dec 2023
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Analyst/Coordinator

Relationship

The Workday people that I have worked with have been pleasant, easy to work with, and willing to...

Dec 2023
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Analyst/Coordinator

Product

There are some differences in Workday’s system that will take some time to adjust to, and there are...

Dec 2023
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Analyst/Coordinator

Product

Workday’s system is a lot easier than our previous ERP in terms of user experience. Things are more...

Dec 2023
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Manager

Product

The supply chain functionality works pretty well. It is not quite as robust as the HCM piece, but...

Dec 2023
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Manager

Relationship

Overall, Workday is a good vendor and a good partner. I would probably recommend the product pretty...

Dec 2023
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Manager

Value

I'm a little concerned about the vendor’s tendency to nickel-and-dime a bit. It is not overwhelming...

Dec 2023
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Director

Operations

When we did training with Workday, some felt the training was too broad or generic and that it...

Dec 2023
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Director

Loyalty

We are pretty stable with the product. As we move forward to implement the system, there is going to...

Dec 2023
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Director

Operations

We leveraged Workday for an implementation of an acquisition that we did. We had some challenges...

Dec 2023
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Director

Relationship

We have had a lot of great success with Workday from a relationship perspective. They really do...

Dec 2023
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Director

Product

Overall, we have really had very few issues with the product. It has been very sustainable and...

Dec 2023
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Director

Loyalty, Product

We have to be on the most current version of Workday's product. The system is a multitenant product,...

Dec 2023
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Director

Loyalty, Relationship, Product

From a peer perspective based on my experience with other SaaS vendors, Workday really does deliver...

Dec 2023
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VP/Other Executive

Product

Generally speaking, things are going well with the system. We have been making optimization efforts...

Dec 2023
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VP/Other Executive

Culture, Relationship

Workday is really good at looking at potential partners and their technology. Workday buys some...

Dec 2023
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VP/Other Executive

Product, Value

The system recently had an outage. That was the first time in years that the system had been out for...

Dec 2023
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CIO

Operations

I would tell someone looking at Workday's product that consultants are needed. Workday tends to have...

Dec 2023
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CIO

Product

The Workday product allowed us to have the flexibility to do a lot of things that probably weren’t...

Dec 2023
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Analyst/Coordinator

Relationship, Operations, Product

We like that Workday does continuous updates. A lot of the time, there are not a lot of big changes.

Nov 2023
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Analyst/Coordinator

Operations, Product

The Workday product is not very intuitive. Finding things is hard because the search function...

Nov 2023
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Analyst/Coordinator

Relationship

We go back and forth with Workday’s support people, and a lot of times, that happens overnight...

Nov 2023
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CIO

Culture

Workday has kept their promises relating to our contract. If they say they are going to do something...

Nov 2023
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CIO

Relationship

Workday doesn't have the resources necessary to support their system.

Nov 2023
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CIO

Product

Workday's system is good, but it is missing a couple of things, so we have had to add some bolt-ons....

Nov 2023
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CIO

Loyalty, Relationship

Workday will tell us about their products, but our number-one problem is nurse equity. We have a...

Nov 2023
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CIO

Culture, Relationship

Workday's executives only come into the picture when we are negotiating prices. We never see them...

Nov 2023
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CIO

Loyalty

My satisfaction with Workday will either be better or worse in the future because the vendor has...

Nov 2023
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CIO

Operations

When an organization buys a system from Workday, Workday will come and certify whether the system...

Nov 2023
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CIO

Operations

We had a successful implementation with Workday because we tested and retested, and we focused on...

Nov 2023
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Director

Operations

Workday HCM is mediocre at best. The implementation is too general. Workday looks at things in a...

Nov 2023
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Director

Product

It is hard to research stuff in Workday HCM, and it doesn't connect to our chargemasters very well....

Nov 2023
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Director

Relationship, Product

Workday doesn't care about the numbers; they care about the titles. That is not the way general...

Nov 2023
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Director

Culture, Value

The product is so darn expensive, I don't know what else the vendor could charge for. Workday sells...

Nov 2023
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Director

Operations, Product

Workday HCM has a long way to go in reporting. Maybe we have done things wrong, but the reports are...

Nov 2023
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Analyst/Coordinator

Relationship, Operations

Workday has extremely complex and poor documentation. I experience a tremendous amount of...

Nov 2023
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Director

Operations

Workday does a great job of living up to their promises. The product is very capable. We need to be...

Nov 2023
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Director

Culture

Where Workday starts to fall down is they have some competitors in the space that are more mature in...

Nov 2023
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Director

Operations, Product

The Workday integrations have gone incredibly well. We have a lot of integrations and have kept them...

Nov 2023
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Analyst/Coordinator

Product

Workday HCM, Financial Management and Supply Chain is a powerful application. Over the past year, I...

Nov 2023
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Analyst/Coordinator

Loyalty, Relationship, Product

My optimism with Workday has increased because they are constantly releasing new features with their...

Nov 2023
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Analyst/Coordinator

Product

I'm not extremely happy with some of the aspects of Workday's system, but based on my talks with...

Nov 2023
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Analyst/Coordinator

Relationship, Operations, Value

We are fully implemented in terms of the HR and payroll sides with Workday, but if we have a...

Nov 2023
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Analyst/Coordinator

Operations

Our initial implementation with Workday was close to a disaster because the system wasn't...

Nov 2023
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Analyst/Coordinator

Culture

Workday is just sales; they sold us a product. They said that the system is so great because they...

Nov 2023
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Analyst/Coordinator

Loyalty, Operations, Product

The feedback that I get from the managers in the organization is that Workday's system is so hard to...

Nov 2023
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CFO

Product

Workday had a major outage, and our system was affected for an entire day. The system probably had...

Nov 2023
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CFO

Value

We went a long time without having a nickel-and-diming problem with Workday because we were just...

Nov 2023
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CFO

Loyalty, Relationship

Workday is working toward innovation on a consistent basis, and the updates that they do tend to...

Nov 2023
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CFO

Product, Value

In general, the system functions. It saves us a lot of time, and there are a lot of efficiencies.

Nov 2023
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CFO

Relationship

Workday has a system where they work with partners who are certified, but I feel like we are still...

Nov 2023
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CFO

Relationship

During a recent outage, the vendor was communicating frequently. We have lines of communication. I...

Nov 2023
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VP/Other Executive

Relationship

Workday does notify us of major changes in their refreshes, and they do keep us posted on issues...

Nov 2023
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VP/Other Executive

Loyalty, Product

One thing I don't like about the Workday product is that it requires us to have a minimal level of...

Nov 2023
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VP/Other Executive

Loyalty, Product

We thought the product could do some things, but it can't, and it doesn't seem built for the...

Nov 2023
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VP/Other Executive

Loyalty

We are still very optimistic that the product is going to work. We are going through a lot of...

Nov 2023
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VP/Other Executive

Operations

Workday is married to their training protocol. Their answer to any problem is always to buy a...

Nov 2023
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VP/Other Executive

Culture, Operations

Workday didn't help us build any of the integration. We had a consulting firm build everything for...

Nov 2023
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Manager

Product

Their software works really well. On the payroll side, the reports are powerful, and the software is...

Nov 2023
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Manager

Operations, Product

The ease of use could be better. It feels like the product needs a once-over by end users before it...

Nov 2023
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Manager

Relationship

Workday has a support site where we can go and log a case. We usually get a response quickly. There...

Nov 2023
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Manager

Product

This is the best payroll product I have ever encountered. The system all works together. It is a...

Nov 2023
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CIO

Relationship, Operations, Product

Workday’s system has been a good tool, and the way we are utilizing it has been well received....

Nov 2023
||
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CIO

Relationship

Workday is doing better. Their team has a stronger approach than they did, and they continue to...

Nov 2023
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CIO

Loyalty

We aren’t looking to expand with Workday, but that is because of our organization’s internal...

Nov 2023
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CIO

Relationship

When there is a known issue in Workday’s system, the vendor's patches come out quickly, so they are...

Nov 2023
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VP/Other Executive

Value

Things are better with Workday than they were with our prior vendor where we got charged with...

Oct 2023
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VP/Other Executive

Operations, Product

The upgrades and things have gone seamlessly. When we get the system right, it is great and works....

Oct 2023
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VP/Other Executive

Loyalty, Product

The finance and supply chain areas are a bit ahead of us. We are still hoping to see some more...

Oct 2023
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VP/Other Executive

Product

We still are finding some areas where we don’t know what is happening because things aren’t working....

Oct 2023
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CFO

Product

The product is such a broad application, so it is not as specific as what we had before. Now we have...

Oct 2023
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CFO

Product

Workday's solution is a very powerful tool. It is pretty intuitive. And from the standpoint of...

Oct 2023
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CIO

Relationship

Workday has been an exceptionally good partner. They have a good governance model, and their product...

Oct 2023
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CFO

Relationship

Overall, Workday does a pretty nice job, but they aren't as proactive as I would probably like them...

Oct 2023
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CFO

Product

For what we ask the system to do, it is easy to use. It pulls data to the end user and allows people...

Oct 2023
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CFO

Product

With the product's functionality, we are not as far along in HR as we had planned to be at this...

Oct 2023
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CFO

Value

We are very happy with Workday's system; we are able to do everything we want to do. We have found a...

Oct 2023
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CFO

Loyalty, Relationship

We are very optimistic about our future with Workday; we are ready to resign with them. Whenever I...

Oct 2023
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CIO

Product

Workday HCM, Financial Management and Supply Chain has done great. It does what the vendor says it...

Oct 2023
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CIO

Loyalty

Our leadership is very pleased with Workday and is looking to implement more and more...

Oct 2023
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CFO

Operations

The primary implementation for Workday was very botched. It is probably the worst implementation I...

Sep 2023
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CFO

Operations

Workday has something called Workday Community that we can go on to ask other users questions....

Sep 2023
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CFO

Product

The product is good. It takes a little time to understand and get our minds around the system; we...

Sep 2023
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CFO

Product

From a financial standpoint, I really love the system. It works very well. I know the HR team likes...

Sep 2023
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CFO

Culture

For the supply chain side, we were promised some features that didn't work or weren't switched on or...

Sep 2023
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CFO

Loyalty, Product

We did a Review and Recommend service with Workday recently, and that really improved our supply...

Sep 2023
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CFO

Product

It is helpful from a financial standpoint to have the reports, the financials, and the ability to...

Sep 2023
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CFO

Operations, Value

We used a third party for the implementation. It was probably somewhat of a failed implementation....

Sep 2023
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CFO

Product

Workday's product is large and complex. It is great for very large systems. We are a small system,...

Sep 2023
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Manager

Operations, Product

Our recent Workday upgrades and the major releases we have gone through have gone just fine.

Sep 2023
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Manager

Product

We have definitely had some shakeout with Workday when it comes to integration. We have seen some...

Sep 2023
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Manager

Loyalty, Relationship

It is very good to know that Workday is reaching out to their customers and gaining insight. I look...

Sep 2023
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CFO

Relationship, Value

One comment I would make for people who are interested in purchasing the system is that their costs...

Sep 2023
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CFO

Loyalty, Value

Now that I have the product and have invested in the resources, I absolutely love the system, but it...

Sep 2023
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CFO

Culture, Relationship

We work with a sales representative on an ongoing basis at Workday, and that person is really not...

Sep 2023
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CFO

Relationship, Value

Workday's product is a very costly solution, especially for small organizations. We have to invest...

Sep 2023
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CFO

Value

Compared to other software I have looked at, Workday's product is almost a no-brainer to implement...

Sep 2023
||
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Manager

Operations

Our upgrades and major releases have gone well. Workday offers a great catalog of training, and the...

Sep 2023
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Manager

Operations

We have definitely had a shakeout with Workday. Some setup opportunities didn’t really get completed...

Sep 2023
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Manager

Relationship, Operations, Product

There have been some opportunities around testing and making changes, but we haven't really...

Sep 2023
||
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COO

Operations

Workday's training curriculum and training approach are very limited. The vendor puts a lot of...

Sep 2023
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COO

Relationship

I would like to understand the vendor's triaging system better. With other vendors, we have a client...

Sep 2023
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COO

Relationship, Product

We want a better mechanism to share insights with Workday on future features to consider for...

Sep 2023
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CEO/President

Loyalty

We had a pretty good idea of what we needed for an ERP, and Workday has been able to deliver. For...

Sep 2023
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CEO/President

Relationship

I haven't heard about any problems with Workday’s support team, so I believe we get really good support....

Sep 2023
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CEO/President

Value

The Workday solution is expensive. Ongoing costs are probably the biggest issue, and we have talked...

Sep 2023
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CIO

Loyalty, Relationship, Value

I pay attention to the market, and clearly, Workday is really cleaning up in terms of how fast they...

Sep 2023
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CIO

Product

We are happy with the core functionality of the product. It is a good platform, and I appreciate the...

Sep 2023
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CIO

Loyalty

We are looking forward to a module in the system that will allow the HR team to take HR tickets, the...

Sep 2023
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CEO/President

Relationship

We have a good, strong, strategic relationship with Workday.

Sep 2023
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(0)
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CEO/President

Product

We are probably advanced users of the system. We have been pushing for additional modules in the...

Sep 2023
||
(0)
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CEO/President

Loyalty, Relationship, Product

As a company, Workday continues to grow, expand, create, and invest in more technology. I think that...

Sep 2023
||
(0)
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CEO/President

Product

The system has great utility. It is user friendly, and it has a well-developed app. We especially...

Sep 2023
||
(0)
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CEO/President

Operations

Our implementation with Workday went very well, but that wasn't 100% due to Workday. We leveraged...

Sep 2023
||
(0)
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Manager

Culture

The Workday solution used to get a little oversold, but for the most part, it does what the vendor...

Aug 2023
||
(0)
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Manager

Culture, Relationship, Value

As far as support from Workday goes, the quality is really based on the support model that we have...

Aug 2023
||
(0)
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Manager

Product

The end-user experience is probably the best thing about the Workday solution because the user has...

Aug 2023
||
(0)
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Manager

Product

The system is object oriented, and sometimes we can't get to all the data that we need through...

Aug 2023
||
(0)
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Manager

Operations

The training from Workday depends on our package. They do have support models where we can get the...

Aug 2023
||
(0)
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Manager

Relationship, Operations

We need to understand Workday's model and understand what is right for our company. Workday's system...

Aug 2023
||
(0)
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Manager

Loyalty, Relationship

We are very optimistic about our future with Workday. If they have any problems, they come out with...

Aug 2023
||
(0)
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Director

Product

I like having all of our companies in one system. We used to have multiple systems, so if we needed...

Aug 2023
||
(0)
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Director

Loyalty, Product

The biggest complaint about the product is the need for a virtual item master or formulary. The way...

Aug 2023
||
(0)
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Director

Relationship

Workday does a good job of listening to us, and they give us free access to a consultant to help us...

Aug 2023
||
(0)
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VP/Other Executive

Value

Workday charges us for anything and everything. They are here to make money, and they aren't here to...

Aug 2023
||
(0)
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VP/Other Executive

Operations

I expected more training materials from Workday. The vendor had some online courses, and those...

Aug 2023
||
(0)
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VP/Other Executive

Operations, Product

The vendor's software is beyond the capabilities of most of our staff members. The system is very...

Aug 2023
||
(0)
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VP/Other Executive

Loyalty, Product

I really like the system. It has a lot of capabilities, and it is better than what we have seen from...

Aug 2023
||
(0)
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VP/Other Executive

Product, Value

The product deals best with less than 10 million rows at a time, and there are times when we need...

Aug 2023
||
(0)
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Manager

Culture

There was some initial selling of how certain processes would work in Workday's system, and then the...

Aug 2023
||
(0)
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Manager

Product

Workday has good ways that we can feed their data into other systems without limitations in the use...

Aug 2023
||
(0)
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Manager

Product, Value

Now that we have been utilizing the product for a time, I have seen that we as a system have more...

Aug 2023
||
(0)
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Manager

Operations

Customers have to work with implementation partners, and we had some challenges with some of our...

Aug 2023
||
(0)
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Manager

Operations

Our training occurs through our implementation partner and not through Workday. The fact that...

Aug 2023
||
(0)
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Manager

Operations

The way that task assignments occur has been confusing for people. Also, the way that spending...

Aug 2023
||
(0)
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Manager

Operations, Value

Workday had an extremely expensive implementation. They upsold us on some products that really...

Aug 2023
||
(0)
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Manager

Loyalty, Operations

Workday's system is one of the best in terms of the ability to have all this data and these...

Aug 2023
||
(0)
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VP/Other Executive

Loyalty, Product

Within a few months, we were able to stabilize things and get the product into normal operations,...

Aug 2023
||
(0)
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VP/Other Executive

Operations

When we send people to training, they don't know a thing about the context of what they are getting...

Aug 2023
||
(0)
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VP/Other Executive

Operations, Product

We can configure the product highly, but we have to follow the parameters of what Workday will test,...

Aug 2023
||
(0)
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VP/Other Executive

Relationship

The vendor’s support team is very responsive. Sometimes we have something that the person we are...

Aug 2023
||
(0)
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VP/Other Executive

Relationship, Product

We get notifications when there are performance degradations in our tenant. We have individuals...

Aug 2023
||
(0)
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VP/Other Executive

Operations, Value

Implementing Workday’s products was a very expensive endeavor. It is always a little hard to get our...

Aug 2023
||
(0)
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VP/Other Executive

Value

Thanks to our switch to Workday, we have eliminated over a dozen applications. Some of our old...

Aug 2023
||
(0)
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CIO

Product

Since the product is cloud based and we have the ability to automatically receive product...

Aug 2023
||
(0)
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CIO

Operations

The implementation was a big lift for us. We ended up with a lot more interfaces than we expected,...

Aug 2023
||
(0)
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CIO

Operations

We developed a lot of our training materials for the product ourselves. It would be nice if the...

Aug 2023
||
(0)
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CFO

Operations

I could not be prouder of the Workday go-live and the outstanding job the team did. We learned a few...

Aug 2023
||
(0)
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CFO

Operations

Throughout the implementation and while getting ready for the implementation, I felt that in many...

Aug 2023
||
(0)
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CFO

Operations

There was a bump in the commitment from Workday during the implementation. Some of the people that...

Aug 2023
||
(0)
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CFO

Operations

The vendor collapsed over the finish line with us on the implementation. They didn’t give guidance...

Aug 2023
||
(0)
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VP/Other Executive

Culture, Value

From a support perspective, if something is broken, Workday doesn't charge us for the help. But I...

Jul 2023
||
(0)
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VP/Other Executive

Loyalty, Relationship

The cool thing about Workday is they have the Workday community, which is where we have a lot of...

Jul 2023
||
(0)
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VP/Other Executive

Product

There is a lot of duplication of effort that happens when two different applications are really...

Jul 2023
||
(0)
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VP/Other Executive

Product

Even though Workday's system has the core functionality, there are still nuances in the supply chain...

Jul 2023
||
(0)
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VP/Other Executive

Relationship

Workday is not as mature as some of the other vendors we use, so we either have to wait for or build...

Jul 2023
||
(0)
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VP/Other Executive

Product

We still have some issues with specific aspects of the workflow and design of Workday's system, but...

Jul 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

Workday is a really wonderful and innovative company, and I am very optimistic about seeing how they...

Jul 2023
||
(0)
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Analyst/Coordinator

Operations, Value

Workday charges for everything. A good example is training for new systems. When we implemented...

Jul 2023
||
(0)
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Analyst/Coordinator

Relationship

Workday’s support is the best I have ever experienced, and I have been doing HR work for many years....

Jul 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Relationship

The customer support people from Workday are excellent, but there does come a point where they will...

Jul 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Product, Value

Workday has some incredibly good reporting tools that are very robust and very versatile, but other...

Jul 2023
||
(0)
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 or  to see details.

VP/Other Executive

Loyalty, Relationship

Workday is listening to the voice of the customer, and they have a plan. In supply chain, we are...

Jul 2023
||
(0)
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VP/Other Executive

Loyalty, Relationship

Workday has a lot of things going on, including improvements to their road map, but for a long time,...

Jul 2023
||
(0)
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 or  to see details.

VP/Other Executive

Loyalty

Workday's product wasn’t my first choice because of the disconnect with inventory and because my...

Jul 2023
||
(0)
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 or  to see details.

VP/Other Executive

Value

There are not a lot of little things Workday charges for. Workday offers some functionality that we...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Value

The user experience with Workday is good. Workday is very good about following up and following...

Jul 2023
||
(0)
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VP/Other Executive

Relationship, Product

There is some rigidity in Workday’s application, specifically with role-based security, and Workday...

Jul 2023
||
(0)
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VP/Other Executive

Relationship, Operations

Workday’s materials are largely good. They are often pretty high level, so they are sometimes hard...

Jun 2023
||
(0)
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 or  to see details.

VP/Other Executive

Relationship

I appreciate that Workday is good about the relationship and trying to keep in touch. That is...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

One challenge we have is training. I understand Workday’s perspective is that the product is...

Jun 2023
||
(0)
 Thank you  Helpful

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VP/Other Executive

Culture, Relationship

Workday sometimes keeps promises. The vendor is well intentioned. They sometimes overpromise and...

Jun 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Product

It seems like we have had a lot of issues with Workday's product. The platform has had a lot of...

Jun 2023
||
(0)
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VP/Other Executive

Product, Product

Having worked with Workday's system for several years, I would do some things differently if I could...

Jun 2023
||
(0)
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VP/Other Executive

Culture, Culture

Workday overpromises a bit. They have fantastic salespeople, but in the end, they are selling an...

Jun 2023
||
(0)
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 or  to see details.

VP/Other Executive

Relationship, Relationship

Workday is famous for launching products when they are minimally viable. The vendor does that all...

Jun 2023
||
(0)
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CIO

Relationship

The system requires support, so Workday could focus more on driving outcomes. We would like to see...

May 2023
||
(0)
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CIO

Loyalty

We are going to pick one vendor to consolidate onto, and the vendor is going to be Workday. That...

May 2023
||
(0)
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Manager

Culture, Loyalty, Value

Workday's system was nobody's first choice in the organization. A couple of parts of our...

May 2023
||
(0)
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Manager

Product

I am kind of anti-Workday. I know that we have things happening within Workday's system. We may have...

May 2023
||
(0)
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Manager

Product

There is not a great tracking mechanism within Workday's system, so trying to reconcile things is...

May 2023
||
(0)
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Manager

Relationship, Product

One thing that Workday is fairly good at is having good servers, so the product is fairly...

May 2023
||
(0)
 Thank you  Helpful

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COO

Product, Product

The biggest thing we are seeing with Workday HCM is that we have integrated data, so we are all...

Apr 2023
||
(0)
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COO

Loyalty, Loyalty, Product, Product

My biggest suggestion for Workday would be to leverage artificial intelligence.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Product

The product is pretty flexible in terms of integrating with other systems.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

I don't know too many clients that say moving to Workday has been a great experience. It is...

Apr 2023
||
(0)
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Director

Product

The best part of Workday's system is its reporting capabilities because everything is online and in...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The product has functionality that allows us to track zero numbers and lot numbers of supply items....

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Workday has put a lot of resources into their development program, but it has taken a tremendous...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The biggest areas for improvement in the product are the documentation, the limitations with the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Workday hardly does anything for training. I had one of my employees go through Workday's...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Typically, Workday is very good to work with. They are always seeking input from their customers,...

Apr 2023
||
(0)
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 or  to see details.

CIO

Loyalty, Relationship

The vendor had a production outage, and we have not yet seen a root cause analysis for that. We are...

Mar 2023
||
(0)
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CIO

Product

One complaint that we have about Workday is with something called operational demand planning, where...

Mar 2023
||
(0)
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CIO

Loyalty

Overall, we are happy with Workday. Our future with them looks very optimistic. They do a nice job...

Mar 2023
||
(0)
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 or  to see details.

Director

Loyalty

We are always looking for new functionality, and Workday is building it. The vendor has pipelines...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We get updates for the system all the time. That is a very smooth process. The vendor delivers on...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The security that comes with Workday allows us to improve the system's end-user experience. Now, our...

Mar 2023
||
(0)
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Director

Relationship

Workday's customer service people alert us when they recognize an issue. We get a lot of proactive...

Mar 2023
||
(0)
 Thank you  Helpful

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Director

Relationship

We are impressed by Workday’s constant enhancements, improvements, and customer community.

Mar 2023
||
(0)
 Thank you  Helpful

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Director

Relationship

Our experience with the vendor has always been positive. We can either go out and search the...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Operations

We partnered with Workday on our implementation services because we wanted them on the hook for the...

Mar 2023
||
(0)
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 or  to see details.

CIO

Culture, Loyalty

The one thing that stood out with Workday was their mobile platform and their demo style. They...

Mar 2023
||
(0)
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CIO

Operations

We were worried about the lack of maturity of the product's supply chain capability. However, we had...

Mar 2023
||
(0)
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