Oracle Cloud (HCM, ERP, SCM)
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CIO

Functionality and Upgrades

The product is maturing nicely, but the reporting, query tool, and search engine could still use...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sales and Contracting

The licensing for Oracle's system is insanely complicated, and we have had to work with Oracle for a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

Oracle's system is pretty good for a larger organization. Oracle bundled modules together into a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sales and Contracting

We were able to negotiate with Oracle and work on our contract to the point where we were satisfied....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Sales and Contracting

In the demos and sales cycle, we were led to believe that Oracle's reporting engine, Fusion...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Something I wish I had known up front is the fact that Oracle is a very siloed organization. The...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI / Cost (care and feeding)

Oracle has made concessions in licensing credits because they recognized shortcomings in their...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Other Observations & Comments

We used a third-party system integrator for our Cloud ERP implementation. The system integration has...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Interfacing and Integration

We went with Cloud ERP because it had better system integration among the various suites that Oracle...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

Oracle has been great to work with. They try to charge for every little thing, but if we push back...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

Cloud ERP is solid. The interface is really great, and the training for getting people up to speed...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

There are some things in Cloud ERP that are still weak, such as auditing, tracking, and monitoring...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Implementation and Training

Oracle's internal implementation services are kind of weak, so we use a third-party service that...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

Oracle partnered the system with TRAVERSE ERP to develop a mobile par level management application,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

Cloud ERP is a little bit difficult to work with from an interoperability standpoint. The system is...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Future Outlook

We are pretty satisfied with Cloud ERP. The Oracle cloud application is still relatively new, and in...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sales and Contracting

We work with another organization that thinks Oracle’s people are a bunch of snake oil salesmen....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I have heard that Oracle’s acquisition of Cerner will expand Oracle's cloud computing and healthcare...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Our contact at Oracle is working really hard on our behalf, and they are struggling against the big...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Implementation and Training

I don't have good things to say about the implementation partner we picked. The partner said that...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CPO/CHRO

Functionality and Upgrades

There are always things that we are told about in demos that don't really come to fruition as we...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CPO/CHRO

Service and Support

Oracle’s support has been very consistent. We have had the same contacts throughout our time with...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We are Oracle fans, and we have been a good reference for them. They work well for us. We have...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

The vendor's upgrades have been stable. The total cost of ownership with Oracle has also been...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Implementation and Training

If we had to do something over, we would change the implementation model. We wanted a single...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

Before and during the implementation, we should have had better technical discussions with Oracle...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I have a problem with Oracle's culture in that they are big and are fairly arrogant, but I knew I...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Oracle regularly pushes out updates through the application, so that is good. They are constantly...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor's support is lacking. When we open a service request, the tech assigned to it just sends...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is definitely on top of communicating with us. When there are maintenance issues or...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are some functionalities that the vendor needs to update, especially when it comes to...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Our future satisfaction will stay the same. As time goes on, we keep learning about the application....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Whether I would recommend Cloud ERP to someone else depends on what their legacy system is. In terms...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Oracle does have some great functionality from a configuration standpoint. Cloud ERP is a SaaS...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Since we have a long-standing relationship with Cloud ERP, we get little perks. Our representative...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

There are add-on costs for integrations. We sometimes need a middleware package just to build...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Oracle’s training is good because they have Oracle University.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

Oracle charges for everything they can and would charge double if they could. They charge us as much...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

I don't think Oracle has a lot of interest in integration. We talked to them about something we need...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Oracle will tell us all about the things they want us to use, but when there are things we need, we...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

Oracle has a road map, and the things they put on the road map work, but we may not be terribly...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

We have been on the Oracle system for a while, but we can't get an accurate payroll. We are still...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI / Cost (care and feeding)

Oracle is coming up with a new OCR solution. We have horrible accuracy with the currently installed...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have had some confusion about who our point of contact from Oracle is.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Implementation and Training

I am not crazy about the implementation model Oracle uses. They have a hands-off approach. They turn...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

There are some things that haven't really panned out with the Oracle system. It can be complicated...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

For the most part, our users have really picked up on things. The system is much better than what we...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Lessons Learned

Certain people have preconceived notions about how things are going to work, and then those things...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Lessons Learned

Oracle only deals with software defects. So if the documentation says the system will do something a...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Future Outlook

I would buy the system again for the financial piece, but I probably wouldn't buy it again for the...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We felt very comfortable in making a long-term commitment to Oracle.

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Implementation and Training

Once Oracle stepped into our implementation, things really became more positive. Oracle's services...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Functionality and Upgrades

Oracle has good products and is solid across the board. However, Oracle is slightly immature in the...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Oracle has been good on the support side. We have a good relationship with one of Oracle's people,...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles