Oracle Cloud (HCM, ERP, SCM) Commentary

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From a partnership perspective, I know a lot of individual people and also Oracle’s leadership and...

There's still quite a way to go with Oracle on the support side. They've been trying to make a lot...

Oracle has partnered with us in achieving outcomes. From an accounting perspective, Oracle allows us...

We chose Cloud ERP because of Oracle's vision and partnership, and their EHR is our number-one...

It has been a bit of a struggle because Oracle looked to a firm for the implementation, and when we...

I get surprised every once in a while when I get a quote from Oracle. I just got one to expand one...

The number-one thing I like about Cloud ERP is that we have one platform for the three disciplines...

We have one Oracle representative that we talk to on a regular basis, and other than that, some...

I would recommend Cloud ERP. We have had a few challenges here and there. If I look at the value...

Our employee self-service portal is significantly better than it was before, hands down. Compared to...

Oracle could improve their training by tying together the roles on a team. We just don’t have that...

We are moving from more of a transactional-based partnership where the outcomes are really ours to...

Oracle is getting better at partnering with us. They are trying, but their partnership is a little...

Oracle really needs to understand that not everything is about the sale; they need to be a strategic...

Oracle’s support is vague. We go into a ticketing pool. Sometimes the support people answer, and...

Renewing our contract with Oracle has been an effort. The process has been very transactional. We...

I don't have an experience to tell me that Oracle is not fair and transparent with charges. But I...

I have tried to tell Oracle a couple of times that the users are really not happy, and I'm sure it...

I don’t know enough about how good competitors' products are, but if I asked my customer base and...

My Reader's Digest headline for Cloud ERP would be that it is a powerful, flexible tool that is...

Oracle is fine. They aren't great, but they aren't bad. We have no cheerleaders, and Oracle doesn't...

We did a lot of our own training. We weren't as dependent on Oracle for training. We were using a...

Oracle has a development path, and I was inspired by the presentation I saw recently on that....

I'm hopeful that Oracle will continue to come along. They have a lot of agents already, as well as...

The UI of the solution is just okay. It is nothing to write home about. It works, but it isn't...

If someone is in the solution and doesn't remember how to create a purchase order, the solution will...

The negotiations with Oracle are quite painful. We just went through a renewal negotiation and went...

Oracle’s support is hit-and-miss. There have been a number of times when we have felt like we needed...

Our payroll works much better in Oracle's system than it used to with another solution. The supply...

I don't know anybody at Oracle. I have not been contacted at least in the last two years. Nothing...

Oracle is below average at partnering with us. I don't hear from them at all on anything. We tried...

Overall, I am very happy with the product and the vendor support.

I am really frustrated with Cloud ERP. Oracle is interested in selling things. They aren't...

The relationship with Oracle has been excellent. We have always had a clear understanding of what...

Oracle does a good job of keeping us informed about changes and upgrades, and the upgrades have been...

There is room for improvement in Oracle's documentation, which can sometimes feel incomplete or...

Considering we operate in a hybrid business model, there are still some functional gaps to be...

The outcomes we have achieved with the finance general ledger tool include improvements in invoice...

With Cloud ERP, we want to make sure we get all the complexity understood and all the integrations...

There are areas we knew were strong with Oracle, like finance and supply chain. They are doing...

The functionality in Cloud ERP is there. Some of the view options within the product are not ideal,...

Oracle was heavily involved and gave significant input on the build for a specific area and how we...

There is still a requirement for us to have integrations with other systems. But I don't know that...

Cloud ERP does everything we need it to. I'm sure there are things that it could be better at in...

Oracle has been avoiding charging for every little thing recently. We were going down the...

We have a great account representative who is always keeping us informed. Even our representatives...

My overall satisfaction with Cloud ERP rates at the top of the scale. With a different vendor, the...

We pay for what we get. And unfortunately, with any support, there are going to be instances of...

My team members are big users of Oracle University. Others in the organization don't use it as much,...

We used Accenture as our implementation partner, so we didn't have a lot of interaction with Oracle...

Our process efficiency has increased from working with Oracle. Our methodology is more streamlined...

Oracle does provide certain implementation resources once organizations are at a certain point in...

Oracle is a great technology vendor, but they often struggle with aligning that technology with...

Oracle has an implementation partner for everything and anything, and that is a highly costly model....

Oracle’s support model for issues is a very big problem, but it is an industry issue. The support...

Oracle constantly overpromises and underdelivers on some things. For instance, when we test out...

Oracle negotiated with us on charges. It was difficult, but they did come our way in the end.

When Cloud ERP was pushed out to clients, it wasn’t ready to the degree that it should have been. We...

ERP Cloud Planning and Budgeting is a mature product that is recognized in the market. It has been...

We did an RFP with Oracle for another solution, and they were clueless about what they needed to...

There have been support issues with Oracle, and their training module involves us spending thousands...

I talk with Oracle about the user-friendliness of the solution quite often. In some areas, it is not...

I think Workday talks a lot about ease of use, but as a core ERP, Cloud ERP is a superior product to...

I work with a lot of different companies, and when it comes to the list of who is petty about...

Across HR, finance, and supply chain areas, there have been different consulting engagements with...

Oracle has no shortage of money, and I tell them that all the time. But if they want their customers...

Inside the Oracle module, there is Oracle Guided Learning, and that, for our end users, has been...

Oracle made a commitment to us before we started the journey that they would provide resources to...

We have probably one of the most accurate item masters in hospital supply chain in the entire...

A big outcome we have seen because of Oracle is the cleanliness and accuracy of the data that is in...

We work with offshore resources for support, and that is normal, but with Oracle, the timing can...

We have deployed many of the reporting functionalities within the financial reporting studio. We...

Oracle has partnered and worked with us, but because we are in finance and healthcare, and because...

We want to automate more of our processes, and Oracle is starting to make that possible. However, we...

We still have a lot of work to do with Cloud ERP, especially around automation. We need to figure...

The initial training from Oracle was not great at all, and for ongoing training, we have had to get...

We have had a lot of performance issues with Cloud ERP, and as more data builds up, the problems...

We open service requests just like everybody else, and Oracle has engaged with us, whether through...

I have been in the Oracle hemisphere for a while, so I have some key contacts. I leverage our...

With upgrades, Oracle is responsive to our service requests. If we are doing Redwood things,...

The AI stuff is good. There is the consumerism aspect. If Oracle could come to the table a little...

There are things I would like to see with the functionality. There are things that we struggle with,...

I don't have any issues with the support or proactive service. Oracle has been responsive for us. I...

Oracle has stated that there are hundreds of AI agents. However, they require licensing for every...

The product works as advertised, but sometimes we get in our own way when we go against the design...

Oracle will take very common healthcare themes, and they will go into depth. There are things that...

Sometimes with stuff that is being demonstrated, it would be nice to know that it is going to cost...

We use a lot of flat-file integrations, but we do have a few API integrations. We are leaning more...

Having been with the product for many years, I don't feel like Oracle is doing QA as strongly prior...

Oracle has partnered with us from a support perspective. They make sure that we are satisfied with...

When we implemented the new interface for Cloud ERP, things didn’t change over well, and the visual...

We have to beat down the first person from Oracle's customer support to get to the right people....

We have had the same account executive from Oracle for several years, and they are a true partner to...

Using Cloud ERP, we are cutting down our end-of-month close. Every time we implement something or...

We are in multiple countries, so we have been able to take advantage of the multicurrency reporting...

Oracle has guided learning through a digital assistant. We had to create the library for the...

The functionality of the HR and Payroll module in Cloud ERP is satisfactory when it works properly....

There have been major challenges related to Redwood development. Anything related to Redwood has...

We have a dedicated group of Oracle contacts, primarily from the sales team, who are very responsive...

Although we pay for Oracle’s education services, there is very little training provided when working...

Oracle appears to be working on enhancements in timekeeping and AI-driven functionality. While these...

Oracle's overall support team, handling of tickets, defect management, and service request processes...

We have repeatedly requested executive involvement from Oracle, but have received only minimal...

Even when issues extend beyond our organization, such as regional outages or system problems, we are...

During some service request calls, certain Oracle team members have displayed condescending behavior...

We invested several years and substantial costs into implementing Cloud ERP, so we plan to continue...

Cloud ERP has the potential to meet most of our organizational goals, and it initially appeared to...

There have been some unexpected challenges related to Oracle's licensing structure that only became...

Oracle’s service is not designed to be proactive. Oracle notified all their clients that they were...

Cloud ERP works a whole lot better in some areas than others. We migrated from another vendor's tool...

At times, we have had to lean on Oracle a lot. They are usually responsive, though they aren't always....

I don't think we use Cloud ERP for finance, general ledgers, or accounts payable as well as we...

Cloud ERP is interesting. I think part of our issue is adjusting to a SaaS platform and a cloud...

Oracle does charge for every little thing. And I think that Oracle’s sales team took liberties in...

The outcomes we have seen from using Oracle's HR and payroll modules have been aligned across our...

Oracle has been very open to having scoping discussions and deep dives with troubleshooting. They...

Our implementation wasn't done directly with Oracle. It was done through their partners. However,...

We have not gotten into Cloud ERP's AI-related capabilities. I believe that there are a lot of...

Oracle has a very complicated support organization and structure, so there are times when they don't...

With Cloud ERP, we have been able to integrate with pretty much anything we have needed to, such as...

We are working on getting Oracle's new UI. We have seen positive responses from the new UI, and it...

Ongoing training is not that great. Oracle doesn't really offer much training, and we had to buy the...

So far, with the things Oracle delivers, once in a while, there is a hiccup, and then we just have...

Oracle is working on a lot of stuff for healthcare now; when they first started, they focused a lot...

Oracle’s vision is pretty good. From time to time, they need to be nudged when it comes to doing...

The quality of Oracle’s support depends on who the support person is. It isn't great. If we get...

Oracle has a plan to work with their customers to see how they can fix some of the challenges we...

Oracle doesn’t avoid charging for every little thing, but I'm not the one who pays them. I just tell...

I know a lot of Oracle people throughout different chains of command at Oracle, so I know who to...

Some people think Cloud ERP is easy to use, but some people say it is tough. It is all based on the...

With Cloud ERP, on the financial side, we are able to now manage our spend policy more proactively...

Our implementation of Cloud ERP was not a smooth one. We created problems that have perpetuated...

Cloud ERP is stable, and it is getting better. We are putting things in place to standardize...

Cloud ERP has basic functionalities, but it does what it was designed to do, just not very well. I...

Cloud ERP is more of a transaction-based system, and it did the basics of what we expected an ERP...

With Cloud ERP, A/P and supply chain are opposite sides of the same coin. We had a lot of things...

With Cloud ERP, there were some things that we did, a few little customizations and things like...

With Cloud ERP, we had some issues, or maybe there were just product deficiencies, but something...

With Cloud ERP, we had a pretty good cadence of upgrades, and I think the communication from the...

I'm not sure whether our problems were with the solution itself or the implementation. A lot of the...

I didn't really take advantage of the reporting out of the general ledger portion of the system....