Riskonnect Healthcare Commentary

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A new capability Riskonnect has delivered that's been impactful for us is putting in restrictions to...

We've recently experienced longer wait times to get support tickets resolved and have had to ask to...

As with all technology companies right now, Riskonnect struggles a little with their support. We've...

Riskonnect is overall really good at helping us try to solve problems through technology, like how...

Riskonnect has added AI-generative summaries that have been very helpful. They create time savings...

Riskonnect Healthcare's core strengths are its administration tools. As a client, we're able to meet...

With Riskonnect Healthcare, the enhancements are slower because it's been around for a long time....

We're aligned with the various stakeholders to supply them with their safety reports and elevate the...

If we replace Riskonnect Healthcare, we're primarily looking to replace the patient safety and...

Riskonnect Healthcare needs to improve the intake process. The whole process of pulling data into...

We are doing a scope check right now to see whether there are other products out there. We're...

The Riskonnect support team is amazing. They are genuinely engaged with us as a client and help us...

Riskonnect is absolutely fair and transparent with ongoing charges. They propose charges, and we...

I was trained before we even launched. I'm a visual learner, so if all this information is coming at...

We've achieved so many outcomes from using Riskonnect. With the complaint and the quality side of...

Our relationship with Riskonnect is phenomenal. We got assigned a customer success manager....

We needed to expand a little into the quality side of things. After looking at numerous systems, we...

Riskonnect Healthcare has rounding. It is an all-encompassing platform that I am loving right at the...

We're all on one platform, and that has been great. Of course, we always have hiccups when...

For extremely simple and straightforward requests, Riskonnect's support is good. It isn't good for...

Even though we have had some difficulty with Riskonnect, I'm not entirely sure that any other vendor...

If someone asked me about Riskonnect, I would say that it's very easy to use for frontline reports...

We considered Riskonnect in our RFP. We were already using a system owned by Riskonnect, and that...

With Riskonnect's system, we now have comprehensive workplace-violence reporting that we didn't have...

I don't think Riskonnect's charges are unfair, but Riskonnect isn't necessarily transparent with...

There wasn't any training for Riskonnect end users. There was some training, but even my own risk...

We’ve definitely gotten our money’s worth. I think about that every month with what the Riskonnect...

Riskonnect is always responsive. A lot of times, I want to know how to do something instead of...

Riskonnect has an amazing product, and there’s so much in the system that we’re not even utilizing...

I want to give the best representation of this vendor that I can because I’ve built a really good...

The product is not part of our long-term plans. We made some organizational changes, and the...

Riskonnect's system is several steps ahead of the other product we’re moving to. Seeing what...

I’ve known a lot of the folks at Riskonnect for a very long time, and I’ve had a great relationship...

My training was very good. Riskonnect provided a lot of online training that I could go in and watch...

Riskonnect is good. I'm completely happy with them; I don't have any issues with them. And I would...

Riskonnect is always available anytime I need them. If I have an issue, I can reach out to them, and...

When we went through the training, it was good, but I haven't had to train with Riskonnect in a long...

Using Riskonnect Healthcare allows for better tracking of patient incidents, allowing us to identify...

I would tell others in risk management that Riskonnect Healthcare is very easy for the staff to use....

I've recently attended conferences for Riskonnect, and I've seen them over the years bring in more...

Riskonnect truly goes out of the way to make sure that they're reaching out. They are very...

I am very likely to recommend Riskonnect. Riskonnect does very well for our claims area. Our people...

It is difficult to securely transfer patient safety work in the system. The system lacks efficiency...

What we were promised from Riskonnect at the beginning and what we got were not the same. That said,...

I would like to see more training from Riskonnect. They don’t have training available automatically....

We really don’t have a vision with Riskonnect. Riskonnect has made a lot of changes.

Sometimes, when things don’t work, Riskonnect says the issue is us, and we say it is them. That...

Reporting is really all we do with Riskonnect Healthcare. The solution helps us achieve our...

By using Riskonnect, we have noticed an immense increase in reporting because we have become...

We don't have training with Riskonnect. There are conferences that we are offered the chance to go...

Riskonnect has helped with patient events, patient safety, and risk management, and we use the...

There have been talks of integrating the Riskonnect system within our EHR, and that would be a real...

Riskonnect’s support people are always supportive and immediately address our issues or the cases...

Riskonnect’s upgrades are sometimes hard to understand. We are given the PowerPoints on what is...

Riskonnect's system has definitely helped us align our organization to try to look at risk and...

We are a healthcare organization, and Riskonnect's training is mostly tailored for insurance and...

We did have some issues with our former representative, but since then, the vendor has delivered on...

Riskonnect built a system, and then they expected us to maintain it. But coding is not my world or...

There is a lot of clunkiness to some of the ways in which we have to do things in Riskonnect...

I don't know that we have necessarily had new technology since we have been on the system. We don't...

We have done research on some other systems, but given what we pay for Riskonnect Healthcare and how...

Riskonnect Healthcare integrates with other platforms we use, including our EHR, to pull patient...

The ease of use for Riskonnect Healthcare is satisfactory for the majority of users. However, for...

Riskonnect’s phone and web support teams are very responsive to cases that I put in. They have...

We received an introduction to our regional executive. We don’t really need any touchpoints from...

Riskonnect Healthcare helps us do what we need. It just takes quite a bit of customization sometimes...

I don't know that we would buy Riskonnect Healthcare again knowing what I know now because, at...

We had a massive transition from Riskonnect Healthcare’s classic version to their new version, and I...

There are some CRM limitations that Riskonnect Healthcare has stuck with that just seem a bit silly...

We have to ask Riskonnect for training often. The training exists. If I am able to get on a call...

Our experience with Riskonnect has been one of the best experiences, and it continues to get better...

Riskonnect does a lot to foster partnerships and relationships. We have a good account executive. We...

Riskonnect Healthcare makes it easy for us to track risk events in real time. We can see the...

Early in our relationship with Riskonnect, we felt like they were nickel-and-diming us. However,...