Origami Risk Platform Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship
Over the years, our organization has continued to expand, and Origami Risk continues to grow and...
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Relationship, Operations, Product
I would like better communication about small upgrades from Origami Risk.
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Culture, Value
In this economy, I feel that everything has increased in price. Contract after contract, we have...
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Relationship, Product
This is the first enterprise risk management system that I have been involved with, so I may be...
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Relationship
Generally speaking, the vendor keeps their promises. Origami Risk has gotten pretty busy, so their...
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Value
Pricing is big for me and my colleagues who use the solution. The pricing might be in line with the...
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Product, Value
If I had to make the decision again, I would probably look to see what else is out on the market. If...
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Loyalty, Relationship
We have always recommended Origami Risk to others. I haven't talked to a certain higher-up in a long...
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Operations
Origami Risk’s implementation services weren't perfect. However, one thing that we loved about...
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Relationship
Origami Risk does keep all their promises. When we had a change in our client service...
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Culture, Value
I always get sticker shock every time I see how much systems cost, but then again, we are looking at...
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Loyalty, Relationship
The outcome we achieved was the satisfaction of those using Origami Risk Platform. They are super...
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Relationship
Origami Risk definitely worked with us on any pain points to get them resolved as quickly as they...
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Relationship
Origami Risk had designated client representatives. Our main contact was awesome. There was one...
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Loyalty
We were with another vendor, and we did our due diligence when we moved to Origami Risk. We went to...
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Culture, Value
We had an issue with the vendor where they tried to charge us for every little thing. However, we...
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Relationship
I don't have anything that the vendor could improve on. They are doing a great job.
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Value
Origami Risk's solution is completely worth the money, but with the increase that we got on the...
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Product, Value
Before Origami Risk's platform, all our loss-runs tracking and suit payments were done manually in...
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Relationship
Origami Risk provides a value-added service to assist us in meeting our organization's mission....
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Product
We would like Origami to do a deep dive into our account to see where we could implement...
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Loyalty, Product
Some users who see Origami Risk Platform occasionally struggle with it, mostly for patient-related...
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Relationship
During a recent project with Origami, there was a misalignment with team resources at the beginning....
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Relationship
Origami tells us what is up and coming in the updates. The team that works on our tickets is very...
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Operations
During recent implementations with Origami, we didn't get enough guidance on the best practices for...
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Culture, Loyalty, Product, Value
Initially, many people looked at Origami Risk Platform positively because it gave us a method for...
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Loyalty
We were initially going to use the Origami Risk platform for our policies and procedures, but there...
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Operations
There is not a lot of ongoing training for Origami Risk's solution, but we haven't needed a lot of...
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Product
One con of the Origami Risk platform is that it is web based. We can't block anyone from taking a...
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Culture, Value
With our Origami Risk contract, there are stipulations on how many service hours can be used before...
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Relationship
The support with Origami Risk used to be that I had one person who was my point of contact, and if...
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Loyalty, Product
Origami Risk's solution is quite user-friendly. When I designed it with my key contact at Origami...
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Relationship, Product
I have some APIs that work in conjunction with the Origami Risk platform, and they seem to work well...
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Relationship, Product
Origami Risk's solution is a comprehensive platform where I can keep confidential and hopefully...
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Operations
When we implemented Origami Risk's system a few years ago, we had a significant number of meetings...
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Relationship
When we transitioned into Origami Risk's platform, they had us with a really good account person to...
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Relationship
Origami Risk is timely in getting us set up on phone calls if we need help with things. We tend to...
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Relationship, Product
Origami Risk helps us work on certain issues in the system, and then sometimes we hit a cap, and we...
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Operations, Product
There is a huge learning curve when we get into new systems around stuff like reporting. We are a...
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Product
Origami Risk's platform is fairly intuitive for things other than reporting. I don't know that there...
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Relationship
I think Origami Risk started to understand that we were getting frustrated when they took our...
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Product
Origami Risk's platform has worked like Origami Risk said it would when they sold it to us. Origami...
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Relationship, Product
Origami Risk has a great team. We are very satisfied with their involvement and ability to help us...
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Relationship
The Origami Risk team on our account is great.
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Loyalty, Relationship, Product
There is consistency in how Origami Risk Platform doesn't keep up their work. They will say that...
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Operations, Product
Origami Risk could test their upgrades before they roll them out in order to actually make sure that...
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Product, Value
Our reports have gotten much better since we started using Origami Risk Platform. We are now able to...
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Loyalty, Product
Origami Risk is coming along, but their scheduler is very old and very hard to use. With Origami...
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Relationship
Origami Risk's support is wonderful. If an issue comes up, the vendor's people will get on the phone...
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Product
One outcome of using Origami Risk Platform is that there is more flexibility for the risk managers...
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Relationship, Product
Origami Risk’s support team has been fairly helpful when it comes to finding solutions for problems...
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Product, Value
Right now, Origami Risk has some functionality that saves all images from every email as separate...
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Product
Origami Risk is offering new AI modules or components that are being rolled out in the system. Some...
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Relationship, Product
The last couple of upgrades from Origami Risk have been rougher. The previous ones were always...
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Loyalty, Product
If we need to accomplish something, there are enough components of Origami Risk Platform that we can...
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Product
I am very happy with Origami Risk Platform. It is one of the best systems out there, and it has...
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Loyalty, Relationship
I have always been a huge fan of Origami Risk, and I still am. However, the last couple of years...
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Loyalty
Someone recently asked me about Origami Risk Platform, and I told them it was a fantastic product,...
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Relationship
I haven't heard anything from Origami Risk about AI. I have heard a conversation from our...
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Product
One of our proudest outcomes from using Origami Risk Platform is that we made the entry portal easy...
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Loyalty
When we were considering vendors, we weren’t able to talk with an organization that used Origami...
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Relationship, Product
Origami Risk has no vision for how we can incorporate certain things into event reports. They don't...
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Operations
Origami Risk relied on us completely for training. They had no education plan, so we had to build...
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Culture
We had asked for certain things in our contract with Origami Risk, and there was a delay in the...
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Culture, Operations
The demonstration that we received for Origami Risk Platform did not match the product that was...
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Loyalty
Origami Risk is a pretty product, and it is easy to submit reports, but that is because we did a lot...
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Culture, Product
We were able to get certain integrations with Origami Risk Platform, but that was only after we...
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Relationship
Origami Risk will say yes to a lot of things we ask for. They promise us things during working...
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Product
The one thing that I'm missing in Origami Risk Platform is that our previous solution had a time...
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Product
We have enjoyed using Origami Risk Platform, but there are still some functions that we are not...
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Product
The difference in functionality and ease of use between our previous solution and Origami Risk...
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Loyalty
What stuck out to us when choosing Origami Risk Platform was its ability to meet multiple needs...
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Operations, Product
Things have gone very well with Origami Risk. They have made some changes in our installation of the...
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Relationship, Product
We have just started using Origami Risk Platform for claims, so we have a better handle now...
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Operations
The implementation was fairly easy. We didn’t have any workflows to go off of, so adopting the...
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Operations, Product
Something that made the implementation of Origami Risk Platform really simple is that we used an...
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Loyalty, Relationship, Product
Origami Risk is doing a really good job with new technology; they have some really brilliant minds...
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Operations, Product, Value
In general, all software should be QA tested. Origami Risk says they do QA testing, but I question...
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Culture, Value
Origami Risk changed their pricing recently, and it is much better. We are much happier with it. I...
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Product
We were on a paper-based system, so Origami Risk Platform has given us standardization. It has given...
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Relationship
There is nothing new that we have done, and there are no new functionalities anywhere, but for the...
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Product
The outcomes I have achieved from using the vendor are compliance, incident analyses, patient...
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Relationship
The vendor's support is amazing. We don't have any issues with it. Origami Risk provides good...
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Product
I would tell others that the system works well and is very user friendly. The product meets our...
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Relationship, Value
Origami Risk lets us know what things are going to cost, and most of the time, we don't have to pay...
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Loyalty
The system will literally sing, but we have to really be able to identify what we need it to do. The...
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Product, Value
The outcome I have seen from using this product is we are better able to process the information....
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Operations
For initial training, we were in the midst of COVID-19, so we couldn't get the kind of training we...
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Product
I think Origami Risk Platform does meet our needs. Integration with Origami Risk Platform has been...
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Operations
The implementation was bumpy. It took us some time to get to where Origami Risk Platform was working...
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Relationship
We don't really have phone support from Origami Risk. I would rate Origami Risk’s support lower only...
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Product, Value
We have seen outcomes with Origami Risk Platform with medication management or medication events,...
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Loyalty, Product, Value
The system has reduced a lot of pain points for our department in automating processes that are...
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Relationship, Product
There is some syntax in a signature file that is causing a minor issue, and now none of our...
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Relationship
Recently, Origami Risk's support has been pretty responsive. We have multiple people on our team...
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Product
One piece of functionality that is missing in the system has to do with some of our EDI...
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Relationship
I think Origami Risk may be changing, updating, or improving their processes, but they don't come to...
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Operations
The vendor's training for Origami Risk Platform is getting much better. That training has been hit...
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