Origami Risk Platform Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
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User Commentary
Operations
Origami Risk’s new training program is coming along. There was no training previously, so the...
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Product
Origami Risk’s scheduler uses very old logic and is hard to use. With such a robust piece of...
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Culture, Loyalty, Product
We still aren't live on how we want to use Origami Risk’s software to manage our medical policies,...
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Relationship
If an issue comes up on a Tuesday at the end of a quarter, Origami Risk is willing to get on the...
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Product
By using Origami Risk Platform, we definitely have much better reporting. We are able to respond to...
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Relationship, Product
There is a consistency issue in that Origami Risk does not always keep up with the work. They will...
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Relationship
A few years ago, I reached out to Origami Risk and asked for a certain type of reporting that I...
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Operations, Product
Before we got the solution, everything was being done manually, so Origami Risk Platform has been a...
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Operations
Maybe I haven't looked well enough, but I would like some training videos on some of the reports....
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Product
The reporting feature is the most important piece of the solution for us. Being able to run loss run...
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Relationship
Origami Risk Platform and the support team are excellent. Origami Risk provides us with a wide...
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Product
We are always looking for the best option to meet our needs. I think we are pleased with Origami...
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Product
We spend a lot of time waiting. Origami Risk Platform is so slow. We are trying to hurry up and get...
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Loyalty
As a whole, Origami Risk Platform functions as promised. However, several companies gave us product...
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Product
We have received feedback that the end users do find Origami Risk Platform easier than the previous...
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Product
I find the reports cumbersome to use, and it is hard to collect the data that we need to analyze...
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Relationship
Having a heads-up when there are known issues would be nice so that we don't waste time testing...
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Product
The data is in Origami Risk Platform, and we can run reports. We do have dashboards. I love the...
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Product
I had prior experience with the program with another employer, so I kind of knew what to expect...
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Relationship
I haven't had any disappointments with getting the help and support I need. I love that we have the...
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Operations
We had issues with recent upgrades. Origami Risk didn't do any training. We had to put together our...
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Operations
It would be nice to have trainings more often and webinars on different modules that the vendor has....
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Relationship, Product
The communication from Origami Risk has been better than it was in the past. Origami Risk's platform...
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Product
Origami Risk Platform is very user friendly and intuitive. We can just indicate that we want to...
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Relationship
Origami Risk has great support. When we need something, they immediately answer and then go solve...
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Value
Origami Risk provides all kinds of services and charges for everything.
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Relationship
There are certain services that Origami Risk still provides that are stellar and that go really...
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Operations, Product
Origami Risk does issue update explanations. When an update occurs, it is sometimes so robust that...
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Product
We are able to integrate Origami Risk Platform with our human resources system, and that is...
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Relationship
We are under the impression that we are a smaller user for Origami Risk and don't really take up a...
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Operations
Our implementation with Origami Risk went really well; they worked really hard, and I liked the...
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Relationship, Operations
Origami Risk does have a help site, so any of our users can click on that link and do a little more...
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Relationship
Origami Risk's phone support is really nonexistent. Their web support is pretty good. They do have a...
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Product
Origami Risk Platform can be a little slow and finicky, depending on the type of browser that we are...
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Loyalty, Relationship
We chose Origami Risk because they offered similar solutions to what we were using, but the support,...
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Relationship
Origami Risk Platform is easier to work with than the other risk solutions we have experience with....
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Loyalty, Relationship
Over the years, our organization has continued to expand, and Origami Risk continues to grow and...
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Relationship, Operations, Product
I would like better communication about small upgrades from Origami Risk.
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Culture, Value
In this economy, I feel that everything has increased in price. Contract after contract, we have...
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Relationship, Product
This is the first enterprise risk management system that I have been involved with, so I may be...
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Relationship
Generally speaking, the vendor keeps their promises. Origami Risk has gotten pretty busy, so their...
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Value
Pricing is big for me and my colleagues who use the solution. The pricing might be in line with the...
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Product, Value
If I had to make the decision again, I would probably look to see what else is out on the market. If...
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Loyalty, Relationship
We have always recommended Origami Risk to others. I haven't talked to a certain higher-up in a long...
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Operations
Origami Risk’s implementation services weren't perfect. However, one thing that we loved about...
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Relationship
Origami Risk does keep all their promises. When we had a change in our client service...
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Culture, Value
I always get sticker shock every time I see how much systems cost, but then again, we are looking at...
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Loyalty, Relationship
The outcome we achieved was the satisfaction of those using Origami Risk Platform. They are super...
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Relationship
Origami Risk definitely worked with us on any pain points to get them resolved as quickly as they...
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Relationship
Origami Risk had designated client representatives. Our main contact was awesome. There was one...
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Loyalty
We were with another vendor, and we did our due diligence when we moved to Origami Risk. We went to...
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Culture, Value
We had an issue with the vendor where they tried to charge us for every little thing. However, we...
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Relationship
I don't have anything that the vendor could improve on. They are doing a great job.
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Value
Origami Risk's solution is completely worth the money, but with the increase that we got on the...
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Product, Value
Before Origami Risk's platform, all our loss-runs tracking and suit payments were done manually in...
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Relationship
Origami Risk provides a value-added service to assist us in meeting our organization's mission....
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Product
We would like Origami to do a deep dive into our account to see where we could implement...
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Loyalty, Product
Some users who see Origami Risk Platform occasionally struggle with it, mostly for patient-related...
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Relationship
During a recent project with Origami, there was a misalignment with team resources at the beginning....
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Relationship
Origami tells us what is up and coming in the updates. The team that works on our tickets is very...
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Operations
During recent implementations with Origami, we didn't get enough guidance on the best practices for...
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Culture, Loyalty, Product, Value
Initially, many people looked at Origami Risk Platform positively because it gave us a method for...
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Commentary Summary
Comment Type Breakout