Origami Risk Platform Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Analyst/Coordinator

Loyalty, Relationship

Over the years, our organization has continued to expand, and Origami Risk continues to grow and...

May 2025
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Manager

Relationship, Operations, Product

I would like better communication about small upgrades from Origami Risk.

May 2025
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Director

Culture, Value

In this economy, I feel that everything has increased in price. Contract after contract, we have...

May 2025
||
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Director

Relationship, Product

This is the first enterprise risk management system that I have been involved with, so I may be...

May 2025
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Director

Relationship

Generally speaking, the vendor keeps their promises. Origami Risk has gotten pretty busy, so their...

May 2025
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Director

Value

Pricing is big for me and my colleagues who use the solution. The pricing might be in line with the...

May 2025
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Director

Product, Value

If I had to make the decision again, I would probably look to see what else is out on the market. If...

May 2025
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VP/Other Executive

Loyalty, Relationship

We have always recommended Origami Risk to others. I haven't talked to a certain higher-up in a long...

May 2025
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VP/Other Executive

Operations

Origami Risk’s implementation services weren't perfect. However, one thing that we loved about...

May 2025
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VP/Other Executive

Relationship

Origami Risk does keep all their promises. When we had a change in our client service...

May 2025
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VP/Other Executive

Culture, Value

I always get sticker shock every time I see how much systems cost, but then again, we are looking at...

May 2025
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VP/Other Executive

Loyalty, Relationship

The outcome we achieved was the satisfaction of those using Origami Risk Platform. They are super...

May 2025
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VP/Other Executive

Relationship

Origami Risk definitely worked with us on any pain points to get them resolved as quickly as they...

May 2025
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VP/Other Executive

Relationship

Origami Risk had designated client representatives. Our main contact was awesome. There was one...

May 2025
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VP/Other Executive

Loyalty

We were with another vendor, and we did our due diligence when we moved to Origami Risk. We went to...

May 2025
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VP/Other Executive

Culture, Value

We had an issue with the vendor where they tried to charge us for every little thing. However, we...

May 2025
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VP/Other Executive

Relationship

I don't have anything that the vendor could improve on. They are doing a great job.

May 2025
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Manager

Value

Origami Risk's solution is completely worth the money, but with the increase that we got on the...

May 2025
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Manager

Product, Value

Before Origami Risk's platform, all our loss-runs tracking and suit payments were done manually in...

May 2025
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VP/Other Executive

Relationship

Origami Risk provides a value-added service to assist us in meeting our organization's mission....

May 2025
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VP/Other Executive

Product

We would like Origami to do a deep dive into our account to see where we could implement...

May 2025
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VP/Other Executive

Loyalty, Product

Some users who see Origami Risk Platform occasionally struggle with it, mostly for patient-related...

May 2025
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VP/Other Executive

Relationship

During a recent project with Origami, there was a misalignment with team resources at the beginning....

May 2025
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VP/Other Executive

Relationship

Origami tells us what is up and coming in the updates. The team that works on our tickets is very...

May 2025
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VP/Other Executive

Operations

During recent implementations with Origami, we didn't get enough guidance on the best practices for...

May 2025
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VP/Other Executive

Culture, Loyalty, Product, Value

Initially, many people looked at Origami Risk Platform positively because it gave us a method for...

May 2025
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Manager

Loyalty

We were initially going to use the Origami Risk platform for our policies and procedures, but there...

Apr 2025
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Manager

Operations

There is not a lot of ongoing training for Origami Risk's solution, but we haven't needed a lot of...

Apr 2025
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Manager

Product

One con of the Origami Risk platform is that it is web based. We can't block anyone from taking a...

Apr 2025
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Manager

Culture, Value

With our Origami Risk contract, there are stipulations on how many service hours can be used before...

Apr 2025
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Manager

Relationship

The support with Origami Risk used to be that I had one person who was my point of contact, and if...

Apr 2025
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Manager

Loyalty, Product

Origami Risk's solution is quite user-friendly. When I designed it with my key contact at Origami...

Apr 2025
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Manager

Relationship, Product

I have some APIs that work in conjunction with the Origami Risk platform, and they seem to work well...

Apr 2025
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Manager

Relationship, Product

Origami Risk's solution is a comprehensive platform where I can keep confidential and hopefully...

Apr 2025
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Manager

Operations

When we implemented Origami Risk's system a few years ago, we had a significant number of meetings...

Apr 2025
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Director

Relationship

When we transitioned into Origami Risk's platform, they had us with a really good account person to...

Feb 2025
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Director

Relationship

Origami Risk is timely in getting us set up on phone calls if we need help with things. We tend to...

Feb 2025
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Director

Relationship, Product

Origami Risk helps us work on certain issues in the system, and then sometimes we hit a cap, and we...

Feb 2025
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Director

Operations, Product

There is a huge learning curve when we get into new systems around stuff like reporting. We are a...

Feb 2025
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Director

Product

Origami Risk's platform is fairly intuitive for things other than reporting. I don't know that there...

Feb 2025
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Director

Relationship

I think Origami Risk started to understand that we were getting frustrated when they took our...

Feb 2025
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Director

Product

Origami Risk's platform has worked like Origami Risk said it would when they sold it to us. Origami...

Feb 2025
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VP/Other Executive

Relationship, Product

Origami Risk has a great team. We are very satisfied with their involvement and ability to help us...

Feb 2025
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VP/Other Executive

Relationship

The Origami Risk team on our account is great.

Feb 2025
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Manager

Loyalty, Relationship, Product

There is consistency in how Origami Risk Platform doesn't keep up their work. They will say that...

Feb 2025
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Manager

Operations, Product

Origami Risk could test their upgrades before they roll them out in order to actually make sure that...

Feb 2025
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Manager

Product, Value

Our reports have gotten much better since we started using Origami Risk Platform. We are now able to...

Feb 2025
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Manager

Loyalty, Product

Origami Risk is coming along, but their scheduler is very old and very hard to use. With Origami...

Feb 2025
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Manager

Relationship

Origami Risk's support is wonderful. If an issue comes up, the vendor's people will get on the phone...

Feb 2025
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Manager

Product

One outcome of using Origami Risk Platform is that there is more flexibility for the risk managers...

Feb 2025
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Manager

Relationship, Product

Origami Risk’s support team has been fairly helpful when it comes to finding solutions for problems...

Feb 2025
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Manager

Product, Value

Right now, Origami Risk has some functionality that saves all images from every email as separate...

Feb 2025
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(0)
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Manager

Product

Origami Risk is offering new AI modules or components that are being rolled out in the system. Some...

Feb 2025
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Manager

Relationship, Product

The last couple of upgrades from Origami Risk have been rougher. The previous ones were always...

Feb 2025
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Manager

Loyalty, Product

If we need to accomplish something, there are enough components of Origami Risk Platform that we can...

Feb 2025
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Director

Product

I am very happy with Origami Risk Platform. It is one of the best systems out there, and it has...

Feb 2025
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(0)
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Director

Loyalty, Relationship

I have always been a huge fan of Origami Risk, and I still am. However, the last couple of years...

Feb 2025
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(0)
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Director

Loyalty

Someone recently asked me about Origami Risk Platform, and I told them it was a fantastic product,...

Feb 2025
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(0)
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Director

Relationship

I haven't heard anything from Origami Risk about AI. I have heard a conversation from our...

Feb 2025
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Manager

Product

One of our proudest outcomes from using Origami Risk Platform is that we made the entry portal easy...

Jan 2025
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Manager

Loyalty

When we were considering vendors, we weren’t able to talk with an organization that used Origami...

Jan 2025
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Manager

Relationship, Product

Origami Risk has no vision for how we can incorporate certain things into event reports. They don't...

Jan 2025
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Manager

Operations

Origami Risk relied on us completely for training. They had no education plan, so we had to build...

Jan 2025
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Manager

Culture

We had asked for certain things in our contract with Origami Risk, and there was a delay in the...

Jan 2025
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(0)
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Manager

Culture, Operations

The demonstration that we received for Origami Risk Platform did not match the product that was...

Jan 2025
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Manager

Loyalty

Origami Risk is a pretty product, and it is easy to submit reports, but that is because we did a lot...

Jan 2025
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Manager

Culture, Product

We were able to get certain integrations with Origami Risk Platform, but that was only after we...

Jan 2025
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Manager

Relationship

Origami Risk will say yes to a lot of things we ask for. They promise us things during working...

Jan 2025
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Director

Product

The one thing that I'm missing in Origami Risk Platform is that our previous solution had a time...

Dec 2024
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Director

Product

We have enjoyed using Origami Risk Platform, but there are still some functions that we are not...

Dec 2024
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(0)
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Director

Product

The difference in functionality and ease of use between our previous solution and Origami Risk...

Dec 2024
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(0)
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Director

Loyalty

What stuck out to us when choosing Origami Risk Platform was its ability to meet multiple needs...

Dec 2024
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Analyst/Coordinator

Operations, Product

Things have gone very well with Origami Risk. They have made some changes in our installation of the...

Nov 2024
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(0)
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Analyst/Coordinator

Relationship, Product

We have just started using Origami Risk Platform for claims, so we have a better handle now...

Nov 2024
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VP/Other Executive

Operations

The implementation was fairly easy. We didn’t have any workflows to go off of, so adopting the...

Nov 2024
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VP/Other Executive

Operations, Product

Something that made the implementation of Origami Risk Platform really simple is that we used an...

Nov 2024
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VP/Other Executive

Loyalty, Relationship, Product

Origami Risk is doing a really good job with new technology; they have some really brilliant minds...

Nov 2024
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VP/Other Executive

Operations, Product, Value

In general, all software should be QA tested. Origami Risk says they do QA testing, but I question...

Nov 2024
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VP/Other Executive

Culture, Value

Origami Risk changed their pricing recently, and it is much better. We are much happier with it. I...

Nov 2024
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VP/Other Executive

Product

We were on a paper-based system, so Origami Risk Platform has given us standardization. It has given...

Nov 2024
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Manager

Relationship

There is nothing new that we have done, and there are no new functionalities anywhere, but for the...

Nov 2024
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Manager

Product

The outcomes I have achieved from using the vendor are compliance, incident analyses, patient...

Nov 2024
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Analyst/Coordinator

Relationship

The vendor's support is amazing. We don't have any issues with it. Origami Risk provides good...

Nov 2024
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Analyst/Coordinator

Product

I would tell others that the system works well and is very user friendly. The product meets our...

Nov 2024
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Analyst/Coordinator

Relationship, Value

Origami Risk lets us know what things are going to cost, and most of the time, we don't have to pay...

Nov 2024
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Director

Loyalty

The system will literally sing, but we have to really be able to identify what we need it to do. The...

Nov 2024
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Director

Product, Value

The outcome I have seen from using this product is we are better able to process the information....

Nov 2024
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Manager

Operations

For initial training, we were in the midst of COVID-19, so we couldn't get the kind of training we...

Nov 2024
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Manager

Product

I think Origami Risk Platform does meet our needs. Integration with Origami Risk Platform has been...

Nov 2024
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(0)
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Manager

Operations

The implementation was bumpy. It took us some time to get to where Origami Risk Platform was working...

Nov 2024
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(0)
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Manager

Relationship

We don't really have phone support from Origami Risk. I would rate Origami Risk’s support lower only...

Nov 2024
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(0)
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Manager

Product, Value

We have seen outcomes with Origami Risk Platform with medication management or medication events,...

Nov 2024
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(0)
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Manager

Loyalty, Product, Value

The system has reduced a lot of pain points for our department in automating processes that are...

Sep 2024
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Manager

Relationship, Product

There is some syntax in a signature file that is causing a minor issue, and now none of our...

Sep 2024
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(0)
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Manager

Relationship

Recently, Origami Risk's support has been pretty responsive. We have multiple people on our team...

Sep 2024
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(0)
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Manager

Product

One piece of functionality that is missing in the system has to do with some of our EDI...

Sep 2024
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(0)
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Manager

Relationship

I think Origami Risk may be changing, updating, or improving their processes, but they don't come to...

Sep 2024
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(0)
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Manager

Operations

The vendor's training for Origami Risk Platform is getting much better. That training has been hit...

Sep 2024
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