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Origami Risk Platform Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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Commentary Summary

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User Commentary

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Analyst/Coordinator

Operations, Product

Things have gone very well with Origami Risk. They have made some changes in our installation of the...

Nov 2024
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Analyst/Coordinator

Relationship, Product

We have just started using Origami Risk Platform for claims, so we have a better handle now...

Nov 2024
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(0)
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VP/Other Executive

Operations

The implementation was fairly easy. We didn’t have any workflows to go off of, so adopting the...

Nov 2024
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VP/Other Executive

Operations, Product

Something that made the implementation of Origami Risk Platform really simple is that we used an...

Nov 2024
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VP/Other Executive

Loyalty, Relationship, Product

Origami Risk is doing a really good job with new technology; they have some really brilliant minds...

Nov 2024
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VP/Other Executive

Operations, Product, Value

In general, all software should be QA tested. Origami Risk says they do QA testing, but I question...

Nov 2024
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(0)
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VP/Other Executive

Culture, Value

Origami Risk changed their pricing recently, and it is much better. We are much happier with it. I...

Nov 2024
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VP/Other Executive

Product

We were on a paper-based system, so Origami Risk Platform has given us standardization. It has given...

Nov 2024
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Manager

Relationship

There is nothing new that we have done, and there are no new functionalities anywhere, but for the...

Nov 2024
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Manager

Product

The outcomes I have achieved from using the vendor are compliance, incident analyses, patient...

Nov 2024
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Analyst/Coordinator

Relationship

The vendor's support is amazing. We don't have any issues with it. Origami Risk provides good...

Nov 2024
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Analyst/Coordinator

Product

I would tell others that the system works well and is very user friendly. The product meets our...

Nov 2024
||
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Analyst/Coordinator

Relationship, Value

Origami Risk lets us know what things are going to cost, and most of the time, we don't have to pay...

Nov 2024
||
(0)
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Director

Loyalty

The system will literally sing, but we have to really be able to identify what we need it to do. The...

Nov 2024
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Director

Product, Value

The outcome I have seen from using this product is we are better able to process the information....

Nov 2024
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Manager

Operations

For initial training, we were in the midst of COVID-19, so we couldn't get the kind of training we...

Nov 2024
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Manager

Product

I think Origami Risk Platform does meet our needs. Integration with Origami Risk Platform has been...

Nov 2024
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Manager

Operations

The implementation was bumpy. It took us some time to get to where Origami Risk Platform was working...

Nov 2024
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(0)
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Manager

Relationship

We don't really have phone support from Origami Risk. I would rate Origami Risk’s support lower only...

Nov 2024
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(0)
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Manager

Product, Value

We have seen outcomes with Origami Risk Platform with medication management or medication events,...

Nov 2024
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(0)
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Manager

Loyalty, Product, Value

The system has reduced a lot of pain points for our department in automating processes that are...

Sep 2024
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Manager

Relationship, Product

There is some syntax in a signature file that is causing a minor issue, and now none of our...

Sep 2024
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Manager

Relationship

Recently, Origami Risk's support has been pretty responsive. We have multiple people on our team...

Sep 2024
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Manager

Product

One piece of functionality that is missing in the system has to do with some of our EDI...

Sep 2024
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(0)
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Manager

Relationship

I think Origami Risk may be changing, updating, or improving their processes, but they don't come to...

Sep 2024
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(0)
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Manager

Operations

The vendor's training for Origami Risk Platform is getting much better. That training has been hit...

Sep 2024
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(0)
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Analyst/Coordinator

Product

I use the search function in Origami Risk Platform heavily, and the searches are extremely powerful...

May 2024
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(0)
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Analyst/Coordinator

Loyalty, Relationship

When it comes to receiving our money’s worth, Origami Risk could work on their overall response...

May 2024
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(0)
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Director

Product

For the functionality that we use this platform for, the upgrades aren't really applicable to us....

Jan 2024
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(0)
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Director

Relationship

We would like the vendor to reach out about ways to improve processes and steps that we have to go...

Jan 2024
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(0)
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Manager

Operations

It would take frequent training to bump up my rating of the quality and effectiveness of training. I...

Jan 2024
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(0)
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Manager

Operations, Product

Origami Risk Platform is very customizable. From our initial implementation, we asked if the vendor...

Jan 2024
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Manager

Loyalty, Product

Origami Risk is a big company, but we don't know the ins and outs of all the modules. One con is...

Jan 2024
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Manager

Relationship

The team that we are working with from Origami Risk has been very engaging and very responsive....

Jan 2024
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Manager

Operations

Origami Risk is awful with implementations. They were so behind with our implementation that I began...

Jan 2024
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Manager

Operations

Origami Risk has grown a lot with their training, and things are starting to get better. We are...

Jan 2024
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Director

Loyalty, Relationship

We were hoping for a better experience with Origami Risk Platform, but it is turning out to be a lot...

Jan 2024
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Director

Operations

For our Origami Risk Platform implementation, we were probably with one of the vendor's best people....

Jan 2024
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(0)
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Director

Product

With Origami Risk Platform, we generate a lot of reports from our data and a lot of loss runs, and...

Jan 2024
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(0)
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Director

Product

The data from Origami Risk Platform is connected better than the data we have seen in other...

Jan 2024
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(0)
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Director

Relationship, Operations

For us, Origami Risk does a great job. I don't need anything different from them. We worked with...

Jan 2024
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Director

Product, Value

We are much more organized using Origami Risk Platform. Our data is up-to-date, current, easily...

Jan 2024
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(0)
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VP/Other Executive

Product, Value

The Origami Risk platform errors out a lot. We can throw ingredients into a pot, and sometimes we...

Jan 2024
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VP/Other Executive

Relationship, Value

Origami Risk’s support team gets the job done when we get their attention and get past all the BS...

Jan 2024
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(0)
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VP/Other Executive

Relationship

With Origami Risk, the only reason I got to an executive level was that I found my own way to reach...

Jan 2024
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VP/Other Executive

Loyalty, Product

I like the Origami Risk platform. The problem is that it tries to be a lot of things to a lot of...

Jan 2024
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VP/Other Executive

Relationship, Value

Origami Risk has grown as a company and has changed their service model. Now customers get however...

Jan 2024
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(0)
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VP/Other Executive

Loyalty, Product

If I were looking for a risk and compliance vendor, I would shop around more. We have shopped...

Jan 2024
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(0)
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VP/Other Executive

Product

We have tried to integrate the Origami Risk solution with our loss runs. The insurers gave us...

Jan 2024
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(0)
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VP/Other Executive

Operations, Product

I want refresher courses from Origami Risk. They don't explain what is new, and I want to know what...

Jan 2024
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(0)
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VP/Other Executive

Relationship, Product

Origami Risk is not always ahead of the curve in anticipating what clients will need to do for...

Jan 2024
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(0)
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VP/Other Executive

Product

The processes and the design of Origami Risk certainly help us quantify and illuminate outcomes....

Jan 2024
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VP/Other Executive

Relationship, Operations

Origami Risk has a user conference every 18 months, and those are the standard in terms of...

Jan 2024
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(0)
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VP/Other Executive

Product, Value

We had a manual reporting system before, but we have created an automated solution in Origami Risk...

Jan 2024
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(0)
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VP/Other Executive

Relationship

We have a direct account executive who keeps promises, manages deadlines, and is great, but there is...

Jan 2024
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(0)
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VP/Other Executive

Relationship

We had to develop a way to keep track of open items, but I don't feel like the customer should be...

Jan 2024
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(0)
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VP/Other Executive

Relationship, Operations

Project management is something Origami Risk has always struggled with a bit. They specifically need...

Jan 2024
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VP/Other Executive

Operations

Training is great when we have the right person doing the training. We have to be aware of what we...

Jan 2024
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(0)
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VP/Other Executive

Product

We see a broad range of abilities and skills in our Origami Risk Platform users, but all users are...

Jan 2024
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(0)
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Manager

Relationship

My Origami Risk account manager's responses to my inquiries or requests for troubleshooting have...

Dec 2023
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(0)
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Manager

Relationship, Product

I would tell a friend that Origami Risk Platform is a reliable, comprehensive tool to capture data...

Dec 2023
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(0)
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Manager

Loyalty, Product

There is one functionality that I am anxiously awaiting that Origami Risk hasn’t come up with yet.

Dec 2023
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(0)
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Analyst/Coordinator

Product

Thanks to Origami Risk Platform, we have more visibility for our end users, and our facilities can...

Dec 2023
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(0)
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Analyst/Coordinator

Relationship, Operations

Some of the vendor's support staff members could use some additional training. Other team members...

Dec 2023
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(0)
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Analyst/Coordinator

Product

The system is extremely powerful, and we have been very pleased with how it functions and the...

Dec 2023
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(0)
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Analyst/Coordinator

Culture, Relationship

Our sales representative from Origami Risk has been extremely helpful in troubleshooting things and...

Dec 2023
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(0)
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