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User Commentary
Product
For the functionality that we use this platform for, the upgrades aren't really applicable to us....
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Relationship
We would like the vendor to reach out about ways to improve processes and steps that we have to go...
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Operations
It would take frequent training to bump up my rating of the quality and effectiveness of training. I...
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Operations, Product
Origami Risk Platform is very customizable. From our initial implementation, we asked if the vendor...
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Loyalty, Product
Origami Risk is a big company, but we don't know the ins and outs of all the modules. One con is...
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Relationship
The team that we are working with from Origami Risk has been very engaging and very responsive....
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Operations
Origami Risk is awful with implementations. They were so behind with our implementation that I began...
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Operations
Origami Risk has grown a lot with their training, and things are starting to get better. We are...
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Loyalty, Relationship
We were hoping for a better experience with Origami Risk Platform, but it is turning out to be a lot...
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Operations
For our Origami Risk Platform implementation, we were probably with one of the vendor's best people....
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Product
With Origami Risk Platform, we generate a lot of reports from our data and a lot of loss runs, and...
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Product
The data from Origami Risk Platform is connected better than the data we have seen in other...
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Relationship, Operations
For us, Origami Risk does a great job. I don't need anything different from them. We worked with...
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Product, Value
We are much more organized using Origami Risk Platform. Our data is up-to-date, current, easily...
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Product, Value
The Origami Risk platform errors out a lot. We can throw ingredients into a pot, and sometimes we...
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Relationship, Value
Origami Risk’s support team gets the job done when we get their attention and get past all the BS...
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Relationship
With Origami Risk, the only reason I got to an executive level was that I found my own way to reach...
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Loyalty, Product
I like the Origami Risk platform. The problem is that it tries to be a lot of things to a lot of...
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Relationship, Value
Origami Risk has grown as a company and has changed their service model. Now customers get however...
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Loyalty, Product
If I were looking for a risk and compliance vendor, I would shop around more. We have shopped...
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Product
We have tried to integrate the Origami Risk solution with our loss runs. The insurers gave us...
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Operations, Product
I want refresher courses from Origami Risk. They don't explain what is new, and I want to know what...
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Relationship, Product
Origami Risk is not always ahead of the curve in anticipating what clients will need to do for...
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Product
The processes and the design of Origami Risk certainly help us quantify and illuminate outcomes....
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Relationship, Operations
Origami Risk has a user conference every 18 months, and those are the standard in terms of...
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Product, Value
We had a manual reporting system before, but we have created an automated solution in Origami Risk...
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Relationship
We have a direct account executive who keeps promises, manages deadlines, and is great, but there is...
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Relationship
We had to develop a way to keep track of open items, but I don't feel like the customer should be...
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Relationship, Operations
Project management is something Origami Risk has always struggled with a bit. They specifically need...
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Operations
Training is great when we have the right person doing the training. We have to be aware of what we...
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Product
We see a broad range of abilities and skills in our Origami Risk Platform users, but all users are...
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Relationship
My Origami Risk account manager's responses to my inquiries or requests for troubleshooting have...
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Relationship, Product
I would tell a friend that Origami Risk Platform is a reliable, comprehensive tool to capture data...
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Loyalty, Product
There is one functionality that I am anxiously awaiting that Origami Risk hasn’t come up with yet.
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Product
Thanks to Origami Risk Platform, we have more visibility for our end users, and our facilities can...
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Relationship, Operations
Some of the vendor's support staff members could use some additional training. Other team members...
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Product
The system is extremely powerful, and we have been very pleased with how it functions and the...
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Culture, Relationship
Our sales representative from Origami Risk has been extremely helpful in troubleshooting things and...
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Product
Being able to integrate with other pieces of software is crucial, and it has been pretty easy to...
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Relationship, Product
Origami Risk Platform is very user-friendly and effective software to keep up with claims and store...
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Relationship
Origami Risk has a wide range of options available in the system. Their support team is outstanding,...
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Product
We have improved by using some of the data in the system. We have been able to identify areas where...
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Relationship
The support from Origami Risk has been excellent. There are things that we absolutely depend on the...
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Value
We have felt nickel-and-dimed by Origami Risk when it comes to their implementations and services....
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Operations
Origami Risk didn't follow through on their promises. There were a lot of errors during our...
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Relationship
Origami Risk's service team is responsive and customer focused.
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Value
I wish we hadn't waited as long as we did to buy the system. We have a number of cases with several...
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Relationship
When we have asked for something, the people at Origami Risk have worked with us to make that...
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Product, Value
The most important thing that I like about the system is that it has the ability to let us...
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Product, Value
The system is intuitive. The fact that we have been able to modify it as much as we have with...
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Operations, Product
We had to figure out how the platform thinks. We had to learn all the steps, but once we understood...
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Value
We very much get our money’s worth with Origami Risk Platform, and it is not as costly as I...
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Loyalty, Operations
Origami Risk does a good job. Things were hard for a while, but that was because we didn't realize...
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Product, Value
We did our research when we were trying different platforms to bring in front of our board. We were...
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Relationship
I have never used Origami Risk’s phone and web support. We have a contact person at Origami Risk...
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Product
Origami Risk Platform is still new, but when we try to drill down on specific areas or types of...
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Product
The reporting capabilities of the tool are outstanding, and that really helps us a lot in reporting...
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Loyalty
Based on conversations I have had, I expect my satisfaction with Origami Risk to increase over the...
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Relationship
Sometimes there is a delay in the response from the vendor or no response at all when we have a...
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Relationship
We had someone we really enjoyed working with at Origami Risk. We got a new person, and while that...
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Value
Origami Risk avoids charging for every little thing. We have our set hours, and that is what the...
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Operations
I would like more time on training on the reporting and administration parts and how to manage...
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Product
What makes the product stand out against other products is how with the platform we can see...
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Relationship
To improve their support, the vendor needs to respond in a more timely and thorough manner. The...
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Relationship
If I were talking to someone looking into the product, I would say to be flexible and keep an open...
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Product
The Origami Risk solution is highly customizable, but there were some issues I was not pleased with....
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Culture
When we wrote the contract, there was some language in the contract I thought had to do with...
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Relationship
Origami Risk has a vision. They are willing to design and implement new things, and the vendor rolls...
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Product, Value
Thanks to the system, we have been able to organize and compile all of our claims and litigation...
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Relationship
The vendor tries to keep their promises, but the product doesn't provide everything we are looking...
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Operations
When we transferred all of our data into the product, the vendor didn't do a good job of helping us....
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Relationship, Operations
The vendor did a good job of teaching us how to use the product, and they are fairly responsive to...
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Product
We have the option to customize the product quite a bit, but actually customizing it is difficult...
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Relationship
The vendor has been pretty responsive to our requests, but at one point, I had some issues with...
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Relationship
Communication seems to be the biggest issue we have with the vendor. Our representative is in a...
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Product, Value
Origami Risk Platform is an excellent program, it works very well for us. We like the customization...
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