Origami Risk Platform Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Relationship
Our relationship with Origami Risk is very collaborative. They are very responsive. I can contact...
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Product
I have been very satisfied with Origami Risk Platform and would not consider using any other vendor...
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Product
Origami Risk Platform absolutely can provide report writing or reports related to incidents, and we...
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Loyalty, Relationship, Product
Origami Risk does really well at keeping us up-to-date on the road map and their plans. They are...
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Culture, Value
Origami Risk is fair with their charges, and when I have questions, I get an answer the same day....
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Product
When it comes to things I would like Origami Risk to work on, what I am going to say might sound a...
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Operations
The way we rolled the solution out is what I understand to be Origami Risk’s standard plan. They...
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Loyalty, Relationship
It’s our current plan that Origami Risk Platform will be part of our long-term plans. Switching to...
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Product, Value
The outcome we have achieved from using Origami Risk Platform is that we have increased our event...
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Product, Value
The outcome we've achieved using Origami Risk Platform is that we are able to run valuable reports...
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Value
Due to Origami Risk, we were able to bring the issuance of our insurance certificates, so our...
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Operations
It has been a while, but for training, Origami Risk had a lot of demonstrations and walked us...
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Relationship
We meet with Origami Risk regularly to talk through any potential things that we'd like to do. Or if...
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Relationship
Origami Risk is great at helping solve problems and is a great partner when we request assistance.
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Operations
I think training should include more content on creating and working with reports.
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Relationship
Origami Risk's assistance would be better if those assisting us had a background in healthcare.
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Operations
Origami Risk’s new training program is coming along. There was no training previously, so the...
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Product
Origami Risk’s scheduler uses very old logic and is hard to use. With such a robust piece of...
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Culture, Loyalty, Product
We still aren't live on how we want to use Origami Risk’s software to manage our medical policies,...
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Relationship
If an issue comes up on a Tuesday at the end of a quarter, Origami Risk is willing to get on the...
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Product
By using Origami Risk Platform, we definitely have much better reporting. We are able to respond to...
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Relationship, Product
There is a consistency issue in that Origami Risk does not always keep up with the work. They will...
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Relationship
A few years ago, I reached out to Origami Risk and asked for a certain type of reporting that I...
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Operations, Product
Before we got the solution, everything was being done manually, so Origami Risk Platform has been a...
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Operations
Maybe I haven't looked well enough, but I would like some training videos on some of the reports....
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Product
The reporting feature is the most important piece of the solution for us. Being able to run loss run...
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Relationship
Origami Risk Platform and the support team are excellent. Origami Risk provides us with a wide...
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Product
We are always looking for the best option to meet our needs. I think we are pleased with Origami...
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Product
We spend a lot of time waiting. Origami Risk Platform is so slow. We are trying to hurry up and get...
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Loyalty
As a whole, Origami Risk Platform functions as promised. However, several companies gave us product...
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Product
We have received feedback that the end users do find Origami Risk Platform easier than the previous...
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Product
I find the reports cumbersome to use, and it is hard to collect the data that we need to analyze...
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Relationship
Having a heads-up when there are known issues would be nice so that we don't waste time testing...
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Product
The data is in Origami Risk Platform, and we can run reports. We do have dashboards. I love the...
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Product
I had prior experience with the program with another employer, so I kind of knew what to expect...
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Relationship
I haven't had any disappointments with getting the help and support I need. I love that we have the...
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Operations
We had issues with recent upgrades. Origami Risk didn't do any training. We had to put together our...
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Operations
It would be nice to have trainings more often and webinars on different modules that the vendor has....
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Relationship, Product
The communication from Origami Risk has been better than it was in the past. Origami Risk's platform...
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Product
Origami Risk Platform is very user friendly and intuitive. We can just indicate that we want to...
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Relationship
Origami Risk has great support. When we need something, they immediately answer and then go solve...
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Value
Origami Risk provides all kinds of services and charges for everything.
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Relationship
There are certain services that Origami Risk still provides that are stellar and that go really...
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Operations, Product
Origami Risk does issue update explanations. When an update occurs, it is sometimes so robust that...
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Product
We are able to integrate Origami Risk Platform with our human resources system, and that is...
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Relationship
We are under the impression that we are a smaller user for Origami Risk and don't really take up a...
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Operations
Our implementation with Origami Risk went really well; they worked really hard, and I liked the...
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Relationship, Operations
Origami Risk does have a help site, so any of our users can click on that link and do a little more...
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Relationship
Origami Risk's phone support is really nonexistent. Their web support is pretty good. They do have a...
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Product
Origami Risk Platform can be a little slow and finicky, depending on the type of browser that we are...
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Loyalty, Relationship
We chose Origami Risk because they offered similar solutions to what we were using, but the support,...
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Relationship
Origami Risk Platform is easier to work with than the other risk solutions we have experience with....
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Loyalty, Relationship
Over the years, our organization has continued to expand, and Origami Risk continues to grow and...
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Commentary Summary
Comment Type Breakout