2022 Best In KLAS HIT Advisory Services

Performance

IT Advisory Services 2023

09 February 23 | Doug VanWagenen and Trent Davis

In the IT advisory space, many firms perform well, but the breadth of their expertise varies—some firms offer many services, while others focus on a specific area. This report examines the breadth of firms’ validated services as well as client satisfaction and performance consistency. To provide better transparency into IT advisory services, KLAS has broken them into the following four segments: IT planning and assessment, revenue cycle optimization, clinical optimization, and analytics advisory services. Additionally, this report categorizes firms into four groups based on validated engagements:

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Relationship	Services	Value

Chartis Group IT Advisory Services	96.2	n=27	+2%	--	A+	A	A	A	A

Huntzinger Group Huntzinger Management Group HMG IT Advisory Services	95.7	n=12	-1%	--	A+	A	A	A-	A

Nordic IT Advisory Services	94.2	n=20	+1%	--	A+	A	A	A-	A-

Accenture IT Advisory Services	92.9	n=10	-1%	--	A	B	A-	B+	A

Tegria Bluetree Network IT Advisory Services	92.7	n=25	N/A	--	A	A	A	A-	A-

Impact Advisors IT Advisory Services	92.4	n=69	+1%	--	A	B+	A	A-	A-

Pivot Point Consulting, a Vaco Company Pivot Point Consulting IT Advisory Services	91.8	n=21	-2%	--	A	B+	A	A-	B+

Prominence IT Advisory Services	87.9	n=16	-4%	--	B+	B+	A-	B+	B

ECG Management Consultants IT Advisory Services	86.7	n=20	-4%	--	B+	B	B+	B	B
	50.0	100.0

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

Chartis Group IT Advisory Services 96.2 n=27	+2%	--	A+	A	A	A	A
Huntzinger Group Huntzinger Management Group HMG IT Advisory Services 95.7 n=12	-1%	--	A+	A	A	A-	A
Nordic IT Advisory Services 94.2 n=20	+1%	--	A+	A	A	A-	A-
Accenture IT Advisory Services 92.9 n=10	-1%	--	A	B	A-	B+	A
Tegria Bluetree Network IT Advisory Services 92.7 n=25	N/A	--	A	A	A	A-	A-
Impact Advisors IT Advisory Services 92.4 n=69	+1%	--	A	B+	A	A-	A-
Pivot Point Consulting, a Vaco Company Pivot Point Consulting IT Advisory Services 91.8 n=21	-2%	--	A	B+	A	A-	B+
Prominence IT Advisory Services 87.9 n=16	-4%	--	B+	B+	A-	B+	B
ECG Management Consultants IT Advisory Services 86.7 n=20	-4%	--	B+	B	B+	B	B

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Relationship	Services	Value

Divurgent IT Advisory Services * L	96.1	n=7	--	A+	A	A	A	A

Company/solution	Overall performance score (100-point scale)	Total evaluations

Divurgent IT Advisory Services * L culture -- loyalty A+ operations A relationship A services A value A	96.1	n=7

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