A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 86.4
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Emids
EMIDS IT Consulting Services (Payer) |
86.1 |
n=8
|
-5%
|
--
|
A
|
B-
|
A-
|
B
|
B-
|
|
|
|
|
|
|
||||||
Tegria
(formerly Cumberland) IT Consulting Services (Payer) |
85.4 |
n=14
|
-3%
|
--
|
B+
|
B
|
B
|
B
|
B
|
|
|
|
|
|
|
||||||
IQVIA
IT Consulting Services (Payer) |
80.3 |
n=6
|
N/A
|
--
|
B-
|
C
|
B
|
C+
|
C
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Emids
EMIDS IT Consulting Services (Payer) 86.1
n=8
COMMENTS
|
-5%
|
--
|
A
|
B-
|
A-
|
B
|
B-
|
|
Tegria
(formerly Cumberland) IT Consulting Services (Payer) 85.4
n=14
COMMENTS
|
-3%
|
--
|
B+
|
B
|
B
|
B
|
B
|
|
IQVIA
IT Consulting Services (Payer) 80.3
n=6
COMMENTS
|
N/A
|
--
|
B-
|
C
|
B
|
C+
|
C
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Change Healthcare
IT Consulting Services (Payer) * L |
97 |
n=5
|
--
|
A+
|
A
|
A
|
A
|
A+
|
|
|
|
|
|
||||
NTT DATA
IT Consulting Services (Payer) * L |
91.4 |
n=3
|
--
|
A
|
B+
|
A-
|
B
|
A
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Change Healthcare
IT Consulting Services (Payer) * L culture
--
loyalty
A+
operations
A
relationship
A
services
A
value
A+
|
97 |
n=5
|
NTT DATA
IT Consulting Services (Payer) * L culture
--
loyalty
A
operations
B+
relationship
A-
services
B
value
A
|
91.4 |
n=3
|
IT Consulting Services (Payer) * L
n=5
IT Consulting Services (Payer) * L
n=3
Solutions for which at least 100% of respondents answered yes.
Tegria (formerly Cumberland) IT Consulting Services (Payer)
EMIDS IT Consulting Services (Payer)
Tegria (formerly Cumberland) IT Consulting Services (Payer)
EMIDS IT Consulting Services (Payer)