A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Market average: 86.4
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
Emids
EMIDS IT Consulting Services (Payer) |
86.1 |
-5%
|
n=8
|
A
|
B-
|
A-
|
B
|
B-
|
||
|
|
|
|
|||||||
Tegria
(formerly Cumberland) IT Consulting Services (Payer) |
85.4 |
-3%
|
n=14
|
B+
|
B
|
B
|
B
|
B
|
||
|
|
|
|
|||||||
IQVIA
|
80.3 |
N/A
|
n=6
|
B-
|
C
|
B
|
C+
|
C
|
||
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
NTT DATA L | 91.4 |
n=3
|
A
|
B+
|
A-
|
B
|
A
|
|
|
|
|
||||
Optum
Change Healthcare IT Consulting Services (Payer) L |
97 |
n=5
|
A+
|
A
|
A
|
A
|
A+
|
n=3
Change Healthcare IT Consulting Services (Payer) L
n=5
Ranked solutions for which at least 100% of respondents answered yes.
(formerly Cumberland) IT Consulting Services (Payer)
IT Consulting Services (Payer)
(formerly Cumberland) IT Consulting Services (Payer)
IT Consulting Services (Payer)