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Tegria Payer IT Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
One of the advantages that Tegria brings is the multitude of perspectives on a particular payer...
Tegria actually infuses new knowledge into us. What I’m expecting from consultants is that when I...
I have driven the same type of car for decades because I trust the manufacturer. I view Tegria the...
We had an issue with one resource, and our Tegria contact person was on the phone with me quickly to...
We had an initiative coming up, and I needed resources with a specific skill set. My contact at...
Tegria's willingness to review our legal redlines stands out to me. They don't seem to be as...
Even when I tell Tegria what I need, they will sometimes ask to schedule a call to ensure they fully...
Everybody that I've dealt with at Tegria has been willing to help. They've always turned around...
If there are features that my product configuration team is interested in, we turn them over to the...
Generally, Tegria meets our expectations. At times, they've exceeded our expectations. For example,...
I worry a bit that the new Tegria owner will seek profits above consulting and supporting us. That...
The firm continues to be knowledgeable and provide really good, solid advice. They look around...
The team assigned to us was extremely helpful, efficient, and professional. This was our best...
Tegria is a company that understands the industry and knows how to bring expertise and thought...
In my experience, when we bring Tegria in for management consulting and general industry consulting,...
My experience with Tegria is that when we start thinking about true consulting and actually bring...
Our primary contact at Tegria really kills it. They are great and go out of their way to understand...
Tegria has been proactive, helping me see around corners and making suggestions and recommendations....
Execution is where Tegria excels. They have really consistently delivered, and as plans have...
Tegria is pretty good and definitely focused on our Epic implementation. There are times when I feel...
Commentary Summary
Comment Type Breakout