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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Manager

Loyalty, Relationship, Value

I don’t know whether I would use EMIDS again. I like the quality of the people, but I don’t like the...

Aug 2023
||
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Manager

Operations

The folks I currently have from EMIDS are amazing. But when they leave, finding a replacement is not...

Aug 2023
||
(0)
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Manager

Operations, Services

The folks from EMIDS are very knowledgeable and valuable, and they have put forth the effort to...

Aug 2023
||
(0)
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Manager

Value

EMIDS has helped us achieve not just end-user satisfaction but also overall efficiency in our processes....

Aug 2023
||
(0)
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CIO

Relationship, Relationship, Relationship

EMIDS’ work is very siloed. We have had multiple engagements with them, and their people don’t work...

May 2023
||
(0)
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CIO

Operations, Services

EMIDS really brought a lot of experience in building a data warehouse with provider and member data.

May 2023
||
(0)
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CIO

Operations, Services

The firm did a good job, but they could have better understood our understanding of the product....

May 2023
||
(0)
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Director

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

One of the reasons we are using EMIDS' system is that we have access to a top expert in our...

May 2023
||
(0)
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Manager

Relationship, Relationship, Relationship

We don’t have a lot of executive involvement from the firm. When I deal with anybody from EMIDS,...

May 2023
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(0)
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Manager

Relationship, Relationship, Relationship

The firm understands what we need. Their people have worked with us for a long time, so their...

May 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

Our experience with EMIDS has been great. We had a transition, and the firm was very supportive...

May 2023
||
(0)
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Manager

Relationship, Relationship, Relationship

The firm has some very good resources that they have provided to us that are definitely assets....

May 2023
||
(0)
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

There have been a couple of instances when the firm has transitioned folks off of our team. They...

May 2023
||
(0)
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Director

Services

I think EMIDS is more about quantity than they are about quality now. EMIDS loves to send us a bunch...

Dec 2022
||
(0)
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Director

Relationship

EMIDS is responsive, but they don't actually resolve problems in many cases. We have had a couple of...

Dec 2022
||
(0)
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Director

Loyalty, Relationship

We hope EMIDS will be a firm whose services we can use going forward. We are not over the moon with...

Dec 2022
||
(0)
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Director

Relationship

We were working with FlexTech, a smaller organization that was acquired by EMIDS. I found the...

Dec 2022
||
(0)
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VP/Other Executive

Relationship

We meet regularly with the firm, and EMIDS is very active and helpful.

Dec 2022
||
(0)
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VP/Other Executive

Services, Value

We work with EMIDS through a time and materials contract, so that is how the firm bills us.

Dec 2022
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(0)
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COO

Loyalty, Relationship

Our experience was primarily with Flextech, and that firm merged with EMIDS. We had a long history...

Dec 2022
||
(0)
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COO

Relationship

The firm has always met our expectations, but I don't know whether I would say any firm I have ever...

Dec 2022
||
(0)
 Thank you  Helpful

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COO

Relationship, Operations

The firm brought us the expertise and experience that we didn't have. They found and deployed the...

Dec 2022
||
(0)
 Thank you  Helpful

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VP/Other Executive

Relationship

EMIDS is professional and strategic, and they bring us the right skill. When we have worked with...

Oct 2022
||
(0)
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Manager

Relationship

Some of the people from EMIDS are a bit newer, but we have others who have been with us for a long...

Oct 2022
||
(0)
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Manager

Relationship

What stands out as far as the partnership with EMIDS goes is the fact that the firm is very...

Oct 2022
||
(0)
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