Commentary Summary
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User Commentary
Loyalty, Relationship, Value
I don’t know whether I would use EMIDS again. I like the quality of the people, but I don’t like the...
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Operations
The folks I currently have from EMIDS are amazing. But when they leave, finding a replacement is not...
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Operations, Services
The folks from EMIDS are very knowledgeable and valuable, and they have put forth the effort to...
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Value
EMIDS has helped us achieve not just end-user satisfaction but also overall efficiency in our processes....
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Relationship, Relationship, Relationship
EMIDS’ work is very siloed. We have had multiple engagements with them, and their people don’t work...
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Operations, Services
EMIDS really brought a lot of experience in building a data warehouse with provider and member data.
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Operations, Services
The firm did a good job, but they could have better understood our understanding of the product....
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
One of the reasons we are using EMIDS' system is that we have access to a top expert in our...
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Relationship, Relationship, Relationship
We don’t have a lot of executive involvement from the firm. When I deal with anybody from EMIDS,...
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Relationship, Relationship, Relationship
The firm understands what we need. Their people have worked with us for a long time, so their...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Our experience with EMIDS has been great. We had a transition, and the firm was very supportive...
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Relationship, Relationship, Relationship
The firm has some very good resources that they have provided to us that are definitely assets....
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Relationship, Relationship, Relationship, Operations, Operations, Operations
There have been a couple of instances when the firm has transitioned folks off of our team. They...
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Services
I think EMIDS is more about quantity than they are about quality now. EMIDS loves to send us a bunch...
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Relationship
EMIDS is responsive, but they don't actually resolve problems in many cases. We have had a couple of...
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Loyalty, Relationship
We hope EMIDS will be a firm whose services we can use going forward. We are not over the moon with...
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Relationship
We were working with FlexTech, a smaller organization that was acquired by EMIDS. I found the...
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Relationship
We meet regularly with the firm, and EMIDS is very active and helpful.
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Services, Value
We work with EMIDS through a time and materials contract, so that is how the firm bills us.
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Loyalty, Relationship
Our experience was primarily with Flextech, and that firm merged with EMIDS. We had a long history...
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Relationship
The firm has always met our expectations, but I don't know whether I would say any firm I have ever...
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Relationship, Operations
The firm brought us the expertise and experience that we didn't have. They found and deployed the...
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Relationship
EMIDS is professional and strategic, and they bring us the right skill. When we have worked with...
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Relationship
Some of the people from EMIDS are a bit newer, but we have others who have been with us for a long...
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Relationship
What stands out as far as the partnership with EMIDS goes is the fact that the firm is very...
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