A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 90.1
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Optum
Change Healthcare Payer IT Consulting |
97.2 |
n=8
|
+2%
|
--
|
A+
|
A+
|
A
|
A
|
A+
|
|
|
|
|
|
|
||||||
Emids
FlexTech Payer IT Consulting |
91.0 |
n=14
|
-1%
|
--
|
A
|
A-
|
B+
|
A-
|
B
|
|
|
|
|
|
|
||||||
Accenture
Payer IT Consulting |
88.3 |
n=8
|
0%
|
--
|
A
|
A-
|
B+
|
B
|
B
|
|
|
|
|
|
|
||||||
Tegria
Cumberland Payer IT Consulting |
87.7 |
n=10
|
-5%
|
--
|
A-
|
B+
|
B
|
B+
|
B
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2021-2022) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Optum
Change Healthcare Payer IT Consulting 97.2
n=8
COMMENTS
|
+2%
|
--
|
A+
|
A+
|
A
|
A
|
A+
|
|
Emids
FlexTech Payer IT Consulting 91
n=14
COMMENTS
|
-1%
|
--
|
A
|
A-
|
B+
|
A-
|
B
|
|
Accenture
Payer IT Consulting 88.3
n=8
COMMENTS
|
0%
|
--
|
A
|
A-
|
B+
|
B
|
B
|
|
Tegria
Cumberland Payer IT Consulting 87.7
n=10
COMMENTS
|
-5%
|
--
|
A-
|
B+
|
B
|
B+
|
B
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
NTT DATA
Payer IT Consulting * L |
91.4 |
n=3
|
--
|
A
|
B+
|
A-
|
B
|
A
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
NTT DATA
Payer IT Consulting * L culture
--
loyalty
A
operations
B+
relationship
A-
services
B
value
A
|
91.4 |
n=3
|
Payer IT Consulting * L
n=3