Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2022 Model.LastYear=2023 Model.ShowLoggedOut=True
 
 
 
2022 Best In Klas
 

Patient Experience Improvement

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 90.5
Software average: 81.4
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2021-2022)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                   
Press Ganey
Patient Experience  
KLAS comments icon
90.1
n=21
N/A
A-
A
B+
B+
A-
A-
         
 
 
 
 
 
Qualtrics
Experience Management (XM) Platform  
KLAS comments icon
88
n=22
N/A
B+
A
B
B+
A-
B
         
 
 
 
 
 
NRC Health
 
KLAS comments icon
86.5
n=26
N/A
B+
B+
B
B
A-
A-
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2021-2022)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Press Ganey
Patient Experience
 
90.1
n=21
KLAS comments icon  COMMENTS
    N/A
A-
A
B+
B+
A-
A-
Qualtrics
Experience Management (XM) Platform
 
88
n=22
KLAS comments icon  COMMENTS
    N/A
B+
A
B
B+
A-
B
NRC Health
 
86.5
n=26
KLAS comments icon  COMMENTS
    N/A
B+
B+
B
B
A-
A-
Company/solution
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
B+
product
B+
relationship
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
A
operations
B
product
B+
relationship
A-
value
B
 
KLAS comments icon  COMMENTS
86.5
n=26
 
Censinet assessment N/A
 
culture
B+
loyalty
B+
operations
B
product
B
relationship
A-
value
A-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Feedtrail
Inc Healthcare XM *
L
94.7
n=13
A+
A+
A-
A
A+
A+
       
 
 
 
 
 
Quality Reviews
Inc Q-Reviews *
L
94.1
n=14
A+
A+
A
A
A
A+
 

L      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
Feedtrail
Inc Healthcare XM *
L
culture
A+
loyalty
A+
operations
A-
product
A
relationship
A+
value
A+
94.7
n=13
     
Quality Reviews
Inc Q-Reviews *
L
culture
A+
loyalty
A+
operations
A
product
A
relationship
A
value
A+
94.1
n=14
 

L      *Limited Data

Company/solution
Feedtrail
Inc Healthcare XM * L
94.7
n=13
culture
A+
loyalty
A+
operations
A-
product
A
relationship
A+
value
A+
 

Quality Reviews
Inc Q-Reviews * L
94.1
n=14
culture
A+
loyalty
A+
operations
A
product
A
relationship
A
value
A+
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Patient Experience Improvement Awards