Experience Management (XM) Platform Commentary

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Qualtrics is always pushing the envelope and trying new things. What they develop doesn't always...

There's very little I couldn't do with the solution, but I would need more FTEs to do what I want to...

Qualtrics's training focuses on automated things, like telling us to go look at printed materials or...

Qualtrics does not have a user-friendly cost structure. I feel less certain about what I'm getting...

Experience Management Platform gives me the ability to create validated survey instruments with the...

Qualtrics has 24/7 support, so that is great. But the problem with that 24/7 support is that we're...

I would highly recommend Qualtrics. Qualtrics seems to keep up with the end users' needs more than...

Some of my end users would probably like improvements to the way they maintain their surveys. I...

We love Experience Management Platform so far, and we are getting great feedback from our teams. The...

We have a set contract with Qualtrics, and everything has been pretty above board. The pricing we...

Qualtrics has a lot of really great online materials for people building surveys, dashboards, and more....

We haven't had much training for end users. We have been talking about doing some more of that, but...

The baseline functionality of the surveys and reporting is all really great in Experience Management...

We are finding that we have a lot more flexibility with Qualtrics than we had with our previous...

Qualtrics’ support team has been responsive. We have had some technical issues. We have to go to our...

As Qualtrics makes changes, I would suggest that they talk to some key clients so that they don't...

I really like Qualtrics' model and how we use it. The system is very quick and has a great tool set....

Qualtrics has become a phenomenal brand. They may not have the biggest data set for benchmarking,...

I appreciate that Qualtrics works with us. Another vendor tells their clients that they own their...

Using Qualtrics' system has been incredibly challenging because it has so many features and things...

When someone first joins as a user of the system, the canvas is too blank. That is great because we...

Qualtrics' system is beautiful. There are many ways to use the tool. Qualtrics offers a program...

My initial reaction to the announcement that Qualtrics is purchasing Press Ganey was fear because I...

Qualtrics doesn't have a comparative database, and that is a major thing in terms of the system's...

Qualtrics is a little more on the cutting edge of technology than other vendors. Qualtrics is a very...

When we have meetings with Qualtrics, the meetings always turn into sales pitches. Qualtrics has a...

We have gotten some concessions from Qualtrics on pricing, but that is more difficult with Qualtrics...

Experience Management Platform performs very well. We use it to do certain types of surveying. We...

Qualtrics does a good job with training. They offer a lot of in-person and virtual training.