Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Patient Financial Engagement

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 90.1
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Waystar
Patient Financial Experience  
KLAS comments icon
91.8
n=22
-3%
A
A-
A
A
A
A
         
 
 
 
 
 
RevSpring
PersonaPay Financial Engagement  
KLAS comments icon
91.5
n=31
N/A
A-
A
A-
A-
A
A
         
 
 
 
 
 
Flywire
Patient Financial Engagement Platform  
KLAS comments icon
89.5
n=17
N/A
B
A
A-
B+
A
A-
         
 
 
 
 
 
HealthPay24
HealthPay24  
KLAS comments icon
89.1
n=18
N/A
A-
A
B+
B
A-
A-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Waystar
Patient Financial Experience
 
91.8
n=22
KLAS comments icon  COMMENTS
    -3%
A
A-
A
A
A
A
RevSpring
PersonaPay Financial Engagement
 
91.5
n=31
KLAS comments icon  COMMENTS
    N/A
A-
A
A-
A-
A
A
Flywire
Patient Financial Engagement Platform
 
89.5
n=17
KLAS comments icon  COMMENTS
    N/A
B
A
A-
B+
A
A-
HealthPay24
HealthPay24
 
89.1
n=18
KLAS comments icon  COMMENTS
    N/A
A-
A
B+
B
A-
A-
Company/solution
 
Censinet assessment N/A
 
culture
A
loyalty
A-
operations
A
product
A
relationship
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
A-
product
A-
relationship
A
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
A
operations
A-
product
B+
relationship
A
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
A-
loyalty
A
operations
B+
product
B
relationship
A-
value
A-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Cedar
Patient Financial Engagement Platform *
L
88.5
n=12
B
A
A
B
A
A-
       
 
 
 
 
 
Epic
Patient Financial Experience * [NR]
L C
88.6
n=9
A-
A+
B
B+
B+
B
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Cedar
Patient Financial Engagement Platform *
L
culture
B
loyalty
A
operations
A
product
B
relationship
A
value
A-
88.5
n=12
     
Epic
Patient Financial Experience * [NR]
L C
culture
A-
loyalty
A+
operations
B
product
B+
relationship
B+
value
B
88.6
n=9
 

L  C      

Company/solution
Cedar
Patient Financial Engagement Platform * L
88.5
n=12
culture
B
loyalty
A
operations
A
product
B
relationship
A
value
A-
 

Epic
Patient Financial Experience * [NR] L C
88.6
n=9
culture
A-
loyalty
A+
operations
B
product
B+
relationship
B+
value
B
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Patient Financial Engagement Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Waystar
Waystar Patient Financial Experience
n=21  96%
Part of long-term plans?
Flywire
Flywire Patient Financial Engagement Platform
n=16  100%
RevSpring
RevSpring PersonaPay Financial Engagement
n=32  97%
Would you buy again?
HealthPay24
HealthPay24
n=18  100%
RevSpring
RevSpring PersonaPay Financial Engagement
n=32  97%
Keeps all promises?
Waystar
Waystar Patient Financial Experience
n=21  96%
 
Part of Long Term Plans?
Flywire
Flywire Patient Financial Engagement Platform
n=16  100%
RevSpring
RevSpring PersonaPay Financial Engagement
n=32  97%
Would you buy again?
HealthPay24
HealthPay24
n=18  100%
RevSpring
RevSpring PersonaPay Financial Engagement
n=32  97%
 
 
 
 
 
Related Reports
 
 
 
 

Past Patient Financial Engagement Awards