Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Patient Financial Engagement

 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 90.1
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Waystar
Patient Financial Experience  
KLAS comments icon
91.8
-3%
n=22
A
A-
A
A
A
A
         
 
 
 
 
 
RevSpring
PersonaPay Financial Engagement  
KLAS comments icon
91.5
N/A
n=31
A-
A
A-
A-
A
A
         
 
 
 
 
 
Flywire
Patient Financial Engagement Platform  
KLAS comments icon
89.5
N/A
n=17
B
A
A-
B+
A
A-
         
 
 
 
 
 
HealthPay24
HealthPay24  
89.1
N/A
n=18
A-
A
B+
B
A-
A-
 
50.0
100.0
 
 
culture
A
loyalty
A-
operations
A
product
A
relationship
A
value
A
 
 
culture
A-
loyalty
A
operations
A-
product
A-
relationship
A
value
A
 
 
culture
B
loyalty
A
operations
A-
product
B+
relationship
A
value
A-
 
HealthPay24
HealthPay24
89.1
n=18
 
culture
A-
loyalty
A
operations
B+
product
B
relationship
A-
value
A-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Cedar
Patient Financial Engagement Platform
L
88.5
n=12
B
A
A
B
A
A-
       
 
 
 
 
 
Epic
Patient Financial Experience
L C
88.6
n=9
A-
A+
B
B+
B+
B
 

L  C      

&nbps;
Cedar
Patient Financial Engagement Platform L
88.5
n=12
culture
B
loyalty
A
operations
A
product
B
relationship
A
value
A-
 

Epic
Patient Financial Experience L C
88.6
n=9
culture
A-
loyalty
A+
operations
B
product
B+
relationship
B+
value
B
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Waystar
Patient Financial Experience
n=21  96%
Part of long-term plans?
Flywire
Patient Financial Engagement Platform
n=16  100%
RevSpring
PersonaPay Financial Engagement
n=32  97%
Would you buy again?
HealthPay24
n=18  100%
RevSpring
PersonaPay Financial Engagement
n=32  97%
Keeps all promises?
Waystar
Patient Financial Experience
n=21  96%
 
Part of Long Term Plans?
Flywire
Patient Financial Engagement Platform
n=16  100%
RevSpring
PersonaPay Financial Engagement
n=32  97%
Would you buy again?
HealthPay24
n=18  100%
RevSpring
PersonaPay Financial Engagement
n=32  97%
 
 
 
 
 
Related Reports
 
 
 
 

Past Patient Financial Engagement Awards