A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 90.1
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
Waystar
Patient Financial Experience |
91.8 |
-3%
|
n=22
|
A
|
A-
|
A
|
A
|
A
|
A
|
|
|
|
|
|
|
||||||
RevSpring
PersonaPay Financial Engagement |
91.5 |
N/A
|
n=31
|
A-
|
A
|
A-
|
A-
|
A
|
A
|
|
|
|
|
|
|
||||||
Flywire
Patient Financial Engagement Platform |
89.5 |
N/A
|
n=17
|
B
|
A
|
A-
|
B+
|
A
|
A-
|
|
|
|
|
|
|
||||||
HealthPay24
HealthPay24 |
89.1 |
N/A
|
n=18
|
A-
|
A
|
B+
|
B
|
A-
|
A-
|
|
50.0 |
100.0 |
HealthPay24
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Cedar
Patient Financial Engagement Platform L |
88.5 |
n=12
|
B
|
A
|
A
|
B
|
A
|
A-
|
|
|
|
|
|
||||
Epic
Patient Financial Experience L C |
88.6 |
n=9
|
A-
|
A+
|
B
|
B+
|
B+
|
B
|
Patient Financial Engagement Platform L
n=12
Patient Financial Experience L C
n=9
Ranked solutions for which at least 95% of respondents answered yes.
Patient Financial Experience
Patient Financial Engagement Platform
PersonaPay Financial Engagement
PersonaPay Financial Engagement
Patient Financial Experience
Patient Financial Engagement Platform
PersonaPay Financial Engagement
PersonaPay Financial Engagement