A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 73.1
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Ensemble Health Partners
Revenue Cycle Outsourcing 
|
92.9 |
n=16
|
+2%
|
--
|
A+
|
A-
|
A
|
A-
|
B+
|
|
| |
|
|
|
|
||||||
|
Guidehouse
(formerly Navigant) Revenue Cycle Outsourcing
|
84.2 |
n=10
|
+8%
|
--
|
B+
|
B
|
A-
|
B-
|
C+
|
|
| |
|
|
|
|
||||||
|
R1
RCM Revenue Cycle Outsourcing
|
68.5 |
n=23
|
-16%
|
--
|
D
|
D
|
C
|
C-
|
D
|
|
| |
|
|
|
|
||||||
|
Conifer Health Solutions
Revenue Cycle Outsourcing
|
66.8 |
n=8
|
-13%
|
--
|
C-
|
D
|
C-
|
C-
|
D-
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2021-2022) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
Ensemble Health Partners
Revenue Cycle Outsourcing 92.9
n=16
COMMENTS
|
+2%
|
--
|
A+
|
A-
|
A
|
A-
|
B+
|
|
|
Guidehouse
(formerly Navigant) Revenue Cycle Outsourcing 84.2
n=10
COMMENTS
|
+8%
|
--
|
B+
|
B
|
A-
|
B-
|
C+
|
|
|
R1
RCM Revenue Cycle Outsourcing 68.5
n=23
COMMENTS
|
-16%
|
--
|
D
|
D
|
C
|
C-
|
D
|
|
|
Conifer Health Solutions
Revenue Cycle Outsourcing 66.8
n=8
COMMENTS
|
-13%
|
--
|
C-
|
D
|
C-
|
C-
|
D-
|
Company/solution
Censinet assessment N/A
culture
--
loyalty
A+
operations
A-
relationship
A
services
A-
value
B+
COMMENTS
Censinet assessment N/A
culture
--
loyalty
B+
operations
B
relationship
A-
services
B-
value
C+
COMMENTS
68.5
n=23
Censinet assessment N/A
culture
--
loyalty
D
operations
D
relationship
C
services
C-
value
D
COMMENTS
Censinet assessment N/A
culture
--
loyalty
C-
operations
D
relationship
C-
services
C-
value
D-
COMMENTS
Solutions Not Ranked
L
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Savista
RCM Revenue Cycle Outsourcing (nThrive) * L |
57.4 |
n=4
|
--
|
F
|
D
|
C
|
D+
|
F
|
L
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
Savista
RCM Revenue Cycle Outsourcing (nThrive) * L culture
--
loyalty
F
operations
D
relationship
C
services
D+
value
F
|
57.4 |
n=4
|
L
Company/solution
Savista
RCM Revenue Cycle Outsourcing (nThrive) * L
RCM Revenue Cycle Outsourcing (nThrive) * L
57.4
n=4
n=4
culture
--
loyalty
F
operations
D
relationship
C
services
D+
value
F
