Guidehouse End-to-End Revenue Cycle Outsourcing
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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CFO

Relationship

Guidehouse is impressively customer-centric. They basically just jump to whatever we ask for. They...

Aug 2023
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CFO

Relationship, Services

There is nothing we would like for Guidehouse to improve, and we are not afraid to ask them directly...

Aug 2023
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CFO

Value

The way our agreement is set up, Guidehouse gets a percentage of what they collect, so the...

Aug 2023
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Director

Relationship, Relationship, Relationship

The people I work with from Guidehouse every day are awesome. The Guidehouse team that does the...

May 2023
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Director

Relationship, Relationship, Relationship

We have been partners with Guidehouse for a long time, and it has always been nice working with the...

May 2023
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CFO

Value

Our outcomes with Guidehouse have been great, and that is because of the partnership we have on both...

Dec 2022
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CFO

Relationship, Value

From a relationship standpoint, things are going great. When it comes to our revenue cycle,...

Dec 2022
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CFO

Relationship

Guidehouse’s staff could be more proactive. The issue could just be that we have a lot going on...

Dec 2022
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CFO

Relationship

The firm’s services needed some fixing, but now things are good. Before, Guidehouse was not...

Dec 2022
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CFO

Relationship, Operations

Guidehouse has turnover issues, and it takes them a while to train new people. We get where we need...

Dec 2022
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CFO

Relationship

The firm has to lead a lot of things. They get engaged and learn about different topics.

Dec 2022
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CFO

Relationship

I would tell a colleague that Guidehouse is as good as any company they partner with. People working...

Dec 2022
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CFO

Relationship

Guidehouse’s leadership is good. They engage with me, and if I ask for something, they mobilize everybody....

Dec 2022
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CFO

Value

We definitely get our money's worth. Guidehouse is a pretty low-cost firm considering they don't...

Dec 2022
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CEO/President

Relationship

Guidehouse is very professional, and they know their job. The firm is very accessible, easy to work...

Nov 2022
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CEO/President

Value

We weren't looking to outsource because we had always done things internally, so it was stressful...

Nov 2022
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CEO/President

Loyalty, Relationship

Based on the market and the size of our hospital, Guidehouse was a better choice than a firm I had...

Nov 2022
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CEO/President

Services, Value

Guidehouse has exceeded our expectations for cash flow and volume of cash collected. We have a...

Nov 2022
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CFO

Loyalty, Relationship

Revenue cycle optimization is something we are engaging with Guidehouse on to try to improve...

Oct 2022
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CFO

Value

The overall partnership with the firm has been smooth. There is open dialogue. They don't...

Oct 2022
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CFO

Relationship, Services

The only area of opportunity for improvement for Guidehouse would be in the overall follow-up...

Oct 2022
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CFO

Relationship

From an analytics standpoint, the firm brings a lot to the table. From a benchmarking standpoint,...

Oct 2022
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CFO

Relationship

The quality of the staff and consultants from Guidehouse is great. Those people have acted as though...

Oct 2022
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