Guidehouse End-to-End Revenue Cycle Outsourcing Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Director

Relationship, Operations, Services

Guidehouse executes really well. The strength of the partnership is pretty good. I don't think there...

May 2025
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Director

Relationship, Operations

Guidehouse has been a solid partner for us. We transitioned our contract to something new, and it...

May 2025
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Director

Operations, Value

Guidehouse definitely deploys their stronger assets in the beginning. I saw that in different areas...

May 2025
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Director

Relationship, Operations, Value

In the beginning, I wouldn’t have bought Guidehouse's services again. However, knowing what I know...

May 2025
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Director

Relationship, Value

Guidehouse avoids charging for every little thing. They definitely could charge for every little...

May 2025
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Director

Relationship, Operations, Services

Guidehouse doesn’t consistently exceed our expectations, but they definitely exceed our expectations...

May 2025
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Director

Relationship, Services

The quality of Guidehouse’s onshore folks is definitely good. The quality of the offshore folks...

May 2025
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Director

Loyalty, Relationship

I am highly likely to recommend Guidehouse. I would definitely say that recommendation depends on an...

May 2025
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Director

Relationship, Services

We utilize offshore resources in multiple areas, and although Guidehouse’s resources follow the...

May 2025
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CFO

Relationship

In any relationship, the key to success is the leader of the process. Our direct, go-to person at...

Dec 2024
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CFO

Value

We had to retool the incentives with Guidehouse, and that was big. They worked with me when the big...

Nov 2024
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CFO

Relationship, Value

Guidehouse has a portfolio suite of services, and they are pretty good at meeting expectations. I...

Nov 2024
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CFO

Loyalty, Relationship

We can tell Guidehouse what is wrong, and they will try to address it. They also keep me abreast of...

Nov 2024
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CFO

Relationship

I rely on Guidehouse to prepare regular reports for me, and the firm is very responsive in terms of...

Nov 2024
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CFO

Relationship

Guidehouse’s attention to services is excellent. Whenever I contact the regional representative,...

Nov 2024
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CFO

Relationship

Guidehouse knows the market and the business. Our market is one where the responsibility of payment...

Nov 2024
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CFO

Value

The group we have from Guidehouse is very good. The gross A/R days are the lowest we can ever...

Nov 2024
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