Guidehouse End-to-End Revenue Cycle Outsourcing Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Operations, Services
Guidehouse executes really well. The strength of the partnership is pretty good. I don't think there...
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Relationship, Operations
Guidehouse has been a solid partner for us. We transitioned our contract to something new, and it...
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Operations, Value
Guidehouse definitely deploys their stronger assets in the beginning. I saw that in different areas...
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Relationship, Operations, Value
In the beginning, I wouldn’t have bought Guidehouse's services again. However, knowing what I know...
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Relationship, Value
Guidehouse avoids charging for every little thing. They definitely could charge for every little...
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Relationship, Operations, Services
Guidehouse doesn’t consistently exceed our expectations, but they definitely exceed our expectations...
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Relationship, Services
The quality of Guidehouse’s onshore folks is definitely good. The quality of the offshore folks...
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Loyalty, Relationship
I am highly likely to recommend Guidehouse. I would definitely say that recommendation depends on an...
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Relationship, Services
We utilize offshore resources in multiple areas, and although Guidehouse’s resources follow the...
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Relationship
In any relationship, the key to success is the leader of the process. Our direct, go-to person at...
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Value
We had to retool the incentives with Guidehouse, and that was big. They worked with me when the big...
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Relationship, Value
Guidehouse has a portfolio suite of services, and they are pretty good at meeting expectations. I...
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Loyalty, Relationship
We can tell Guidehouse what is wrong, and they will try to address it. They also keep me abreast of...
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Relationship
I rely on Guidehouse to prepare regular reports for me, and the firm is very responsive in terms of...
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Relationship
Guidehouse’s attention to services is excellent. Whenever I contact the regional representative,...
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Relationship
Guidehouse knows the market and the business. Our market is one where the responsibility of payment...
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Value
The group we have from Guidehouse is very good. The gross A/R days are the lowest we can ever...
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