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Guidehouse End-to-End Revenue Cycle Outsourcing Commentary
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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End-to-End Revenue Cycle Outsourcing 2023: Pursuing Financial and Staffing Stability
End-to-End Revenue Cycle Outsourcing 2023:
Pursuing Financial and Staffing Stability
September 2023
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Commentary Summary

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User Commentary

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CFO

Value

We had to retool the incentives with Guidehouse, and that was big. They worked with me when the big...

Nov 2024
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CFO

Relationship, Value

Guidehouse has a portfolio suite of services, and they are pretty good at meeting expectations. I...

Nov 2024
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CFO

Loyalty, Relationship

We can tell Guidehouse what is wrong, and they will try to address it. They also keep me abreast of...

Nov 2024
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(0)
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CFO

Relationship

I rely on Guidehouse to prepare regular reports for me, and the firm is very responsive in terms of...

Nov 2024
||
(0)
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CFO

Relationship

Guidehouse’s attention to services is excellent. Whenever I contact the regional representative,...

Nov 2024
||
(0)
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CFO

Relationship

Guidehouse knows the market and the business. Our market is one where the responsibility of payment...

Nov 2024
||
(0)
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CFO

Value

The group we have from Guidehouse is very good. The gross A/R days are the lowest we can ever...

Nov 2024
||
(0)
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VP/Other Executive

Services, Value

In the last 12–18 months, Guidehouse has made a very positive impact on our cash collections and...

Dec 2023
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VP/Other Executive

Loyalty, Relationship

Since we do not consider our engagement a typical outsourcing arrangement, we expect Guidehouse to...

Dec 2023
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(0)
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VP/Other Executive

Relationship, Services

In general, Guidehouse is a strong revenue cycle firm and can bring technology and knowledge. If the...

Dec 2023
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Director

Operations, Value

When I ask Guidehouse to come to the table with a plan, they are very thorough and very groomed,...

Dec 2023
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Director

Relationship

In the past, there was a feeling that some of the executive involvement with Guidehouse wasn't...

Dec 2023
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Director

Value

Guidehouse's service is pricey. Their service is not the best deal on the table.

Dec 2023
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(0)
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Director

Relationship

Guidehouse is doing well. They have been a good partner in digging a little deeper under the rug and...

Dec 2023
||
(0)
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Director

Value

When I was working with Guidehouse on a specific project, I had to reel them back to reality. I was...

Dec 2023
||
(0)
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Director

Operations

There are things that we have asked for that haven’t happened even though we have asked for them...

Dec 2023
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(0)
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