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User Commentary
Relationship
Guidehouse is impressively customer-centric. They basically just jump to whatever we ask for. They...
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Relationship, Services
There is nothing we would like for Guidehouse to improve, and we are not afraid to ask them directly...
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Value
The way our agreement is set up, Guidehouse gets a percentage of what they collect, so the...
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Relationship, Relationship, Relationship
The people I work with from Guidehouse every day are awesome. The Guidehouse team that does the...
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Relationship, Relationship, Relationship
We have been partners with Guidehouse for a long time, and it has always been nice working with the...
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Value
Our outcomes with Guidehouse have been great, and that is because of the partnership we have on both...
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Relationship, Value
From a relationship standpoint, things are going great. When it comes to our revenue cycle,...
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Relationship
Guidehouse’s staff could be more proactive. The issue could just be that we have a lot going on...
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Relationship
The firm’s services needed some fixing, but now things are good. Before, Guidehouse was not...
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Relationship, Operations
Guidehouse has turnover issues, and it takes them a while to train new people. We get where we need...
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Relationship
The firm has to lead a lot of things. They get engaged and learn about different topics.
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Relationship
I would tell a colleague that Guidehouse is as good as any company they partner with. People working...
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Relationship
Guidehouse’s leadership is good. They engage with me, and if I ask for something, they mobilize everybody....
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Value
We definitely get our money's worth. Guidehouse is a pretty low-cost firm considering they don't...
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Relationship
Guidehouse is very professional, and they know their job. The firm is very accessible, easy to work...
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Value
We weren't looking to outsource because we had always done things internally, so it was stressful...
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Loyalty, Relationship
Based on the market and the size of our hospital, Guidehouse was a better choice than a firm I had...
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Services, Value
Guidehouse has exceeded our expectations for cash flow and volume of cash collected. We have a...
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Loyalty, Relationship
Revenue cycle optimization is something we are engaging with Guidehouse on to try to improve...
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Value
The overall partnership with the firm has been smooth. There is open dialogue. They don't...
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Relationship, Services
The only area of opportunity for improvement for Guidehouse would be in the overall follow-up...
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Relationship
From an analytics standpoint, the firm brings a lot to the table. From a benchmarking standpoint,...
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Relationship
The quality of the staff and consultants from Guidehouse is great. Those people have acted as though...
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