Commentary Summary
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User Commentary
Services, Value
In the last 12–18 months, Guidehouse has made a very positive impact on our cash collections and...
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Loyalty, Relationship
Since we do not consider our engagement a typical outsourcing arrangement, we expect Guidehouse to...
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Relationship, Services
In general, Guidehouse is a strong revenue cycle firm and can bring technology and knowledge. If the...
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Operations, Value
When I ask Guidehouse to come to the table with a plan, they are very thorough and very groomed,...
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Relationship
In the past, there was a feeling that some of the executive involvement with Guidehouse wasn't...
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Value
Guidehouse's service is pricey. Their service is not the best deal on the table.
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Relationship
Guidehouse is doing well. They have been a good partner in digging a little deeper under the rug and...
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Value
When I was working with Guidehouse on a specific project, I had to reel them back to reality. I was...
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Operations
There are things that we have asked for that haven’t happened even though we have asked for them...
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Loyalty, Relationship
I'm very optimistic about our future with Guidehouse. They partner with me, and they do what I ask...
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Loyalty
I would have to buy this service again. The real reason I would do it is I can't hire anybody here...
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Relationship, Services, Value
Quality of staff is where Guidehouse struggles a little. I'm also having to create my own denial things....
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Relationship, Value
Guidehouse is really good at avoiding charging for every little thing. They don't nickel-and-dime...
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Relationship
Guidehouse has all the services from A to Z to meet our needs. The quality of each service varies,...
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Relationship
Guidehouse is a little better than they were last year. I think the difference is the dialogue and...
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Relationship, Services, Value
I bring opportunities to Guidehouse for them to improve. Guidehouse struggles to do enough quality...
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