A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 84.8
Software average: 81.4
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
EXL
Clarity™ |
93.2 |
0%
|
n=15
|
A
|
A
|
A-
|
A
|
A+
|
A
|
|
| |
|
|
|
|
||||||
|
Datavant (formerly Apixio)
Apixio HCC Identifier |
91.2 |
-3%
|
n=23
|
A
|
A-
|
A
|
B+
|
A
|
A+
|
|
| |
|
|
|
|
||||||
|
Pareto Intelligence
Risk Solutions |
90.5 |
N/A
|
n=16
|
A
|
A
|
B+
|
B+
|
A
|
A
|
|
| |
|
|
|
|
||||||
|
MedInsight
Risk Analytics |
89.6 |
+11%
|
n=23
|
A
|
A
|
B+
|
B+
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
Episource (An Optum Company)
Episource Risk Adjustment and Analytics |
87.0 |
N/A
|
n=20
|
B
|
A-
|
B+
|
B
|
B+
|
A-
|
|
| |
|
|
|
|
||||||
|
Datavant (formerly Ciox Health)
Ciox Health Risk Adjustment Solution |
81.8 |
-4%
|
n=19
|
B-
|
B
|
B-
|
B-
|
B
|
B
|
|
| |
|
|
|
|
||||||
|
Optum
Change Healthcare Risk View (Risk Analytics) 
|
78.6 |
N/A
|
n=12
|
C+
|
C+
|
B
|
C
|
B
|
B
|
|
| |
|
|
|
|
||||||
|
Inovalon
ONE Platform Risk |
60.0 |
N/A
|
n=16
|
F
|
D
|
D
|
D
|
D+
|
F
|
|
50.0 |
100.0 |
|||||||||
EXL
Clarity™
Clarity™
93.2
n=15
culture
A
loyalty
A
operations
A-
product
A
relationship
A+
value
A
Datavant (formerly Apixio)
Apixio HCC Identifier
Apixio HCC Identifier
91.2
n=23
culture
A
loyalty
A-
operations
A
product
B+
relationship
A
value
A+
Pareto Intelligence
Risk Solutions
Risk Solutions
90.5
n=16
culture
A
loyalty
A
operations
B+
product
B+
relationship
A
value
A
MedInsight
Risk Analytics
Risk Analytics
89.6
n=23
culture
A
loyalty
A
operations
B+
product
B+
relationship
A-
value
A-
Episource (An Optum Company)
Episource Risk Adjustment and Analytics
Episource Risk Adjustment and Analytics
87
n=20
culture
B
loyalty
A-
operations
B+
product
B
relationship
B+
value
A-
Datavant (formerly Ciox Health)
Ciox Health Risk Adjustment Solution
Ciox Health Risk Adjustment Solution
81.8
n=19
culture
B-
loyalty
B
operations
B-
product
B-
relationship
B
value
B
culture
C+
loyalty
C+
operations
B
product
C
relationship
B
value
B
Inovalon
ONE Platform Risk
ONE Platform Risk
60
n=16
culture
F
loyalty
D
operations
D
product
D
relationship
D+
value
F
