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Change Healthcare Risk View Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Product

I wouldn't go with Optum again because of the quality of coding. The accuracy is the worst we have...

Nov 2025
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Director

Value

I would not recommend Change Healthcare Risk View because the vendor was Change Healthcare and then...

Aug 2025
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Director

Product

Change Healthcare Risk View is really just an entry tool. It is not really helping us too much. We...

Aug 2025
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Director

Relationship, Product

When things go wrong, we find the issues 100% of the time, and the vendor identifies them 0% of the...

Jan 2025
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Director

Relationship

Email for support is the only method basically. We email and have meetings, but they are timely with...

Jan 2025
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Director

Loyalty

The product isn’t part of our long-term plans. We want to expand our vendor capabilities beyond the...

Jan 2025
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Director

Loyalty

In the next few years, where I see myself going with risk adjustment is increased vendor...

Jan 2025
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(0)
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Director

Loyalty, Operations

Due to issues with our other vendor, we transitioned to Optum because it was the easiest, quickest...

Jan 2025
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Director

Relationship

There weren't really any promises. But there have been some things with the QA stuff where the...

Jan 2025
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