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2019 Best in KLAS Small Practice Ambulatory EMR/PM (10 or fewer Physicians)


2019 Best In KLAS Small Practice Ambulatory EMR/PM (10 or fewer Physicians)

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value
CompuGroup Medical US Logo
Konfidence
2yr Trend
Average Segment Score75.5
50
Aprima EHR/PM
 
100
Culture
B+
Loyalty
B+
Operations
B+
Product
B
Relationship
B
Value
B-
 
 

2

CureMD Logo
Konfidence
2yr Trend
EMR/PM
 
Culture
B
Loyalty
B
Operations
B
Product
B-
Relationship
B
Value
B+
 
 

3

Greenway Health Logo
Konfidence
2yr Trend
Intergy EHR/PM
 
Culture
B
Loyalty
B
Operations
B
Product
B
Relationship
B+
Value
C
 
 

4

AdvancedMD Logo
Konfidence
2yr Trend
EHR/PM
 
Culture
B-
Loyalty
B+
Operations
B-
Product
B
Relationship
C
Value
C+
 
 

5

athenahealth Logo
Konfidence
2yr Trend
EHR/PM
 
Culture
C+
Loyalty
B+
Operations
B-
Product
B
Relationship
C-
Value
B-
 
 

6

NextGen Healthcare Logo
Konfidence
2yr Trend
N/A
NextGen Office EMR/PM
 
Culture
C+
Loyalty
B+
Operations
C+
Product
B-
Relationship
C-
Value
B
 
 

7

CareCloud Logo
Konfidence
2yr Trend
EHR/PM
 
Culture
C-
Loyalty
B-
Operations
C
Product
B-
Relationship
D+
Value
B-
 
 

8

DrChrono Logo
Konfidence
2yr Trend
drchrono EMR/PM
 
Culture
D
Loyalty
B-
Operations
C+
Product
C+
Relationship
C-
Value
C+
 
 

9

tebra (Kareo) Logo
Konfidence
2yr Trend
Kareo EHR/PM
 
Culture
C-
Loyalty
C
Operations
B-
Product
C
Relationship
D-
Value
C-
 
 

10

Veradigm Logo
Konfidence
2yr Trend
Allscripts Professional EHR/PM
 
Culture
C-
Loyalty
C-
Operations
B-
Product
C+
Relationship
C
Value
D+
 
 

11

eClinicalWorks Logo
Konfidence
2yr Trend
EHR/PM
 
Culture
D
Loyalty
C
Operations
B-
Product
C+
Relationship
C
Value
D
 
 

12

Oracle Health Logo
Konfidence
2yr Trend
Cerner PowerChart Ambulatory EMR/PM
 
Culture
D
Loyalty
C+
Operations
C-
Product
C
Relationship
D+
Value
D+
 
 

13

athenahealth Logo
Konfidence
2yr Trend
Virence Health Centricity Practice Solution EMR/PM (GE Healthcare)
 
Software 81.2
Culture
C-
Loyalty
C-
Operations
C+
Product
C
Relationship
D+
Value
F
 
 

Solutions Not Ranked

Limited Data Products

Score

eMDs EHR/PM*

74.7

EMR/PM*

67.2

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

Prime Suite EHR/PM [NP]*

67.3

NextGen Enterprise EHR/EPM [NP]*

71.3

Practice Fusion EHR (EMR Only)* [C]*

76.3

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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Want more insights into this segment?

More information about Small Practice Ambulatory EMR/PM (10 or fewer Physicians) is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Small Practice Ambulatory EMR/PM (10 or fewer Physicians) Awards

2024
Small Practice Ambulatory EHR/PM (<11 Physicians) 2024 Independent Independent
2023
Small Practice Ambulatory EMR/PM (2–10 Physicians) 2023 Independent Independent
2022
Small Practice Ambulatory EMR/PM (10 or fewer Physicians) 2022 Small Practice Ambulatory EMR/PM (10 or fewer Physicians)
2021
Small Practice Ambulatory EMR/PM (10 or fewer Physicians) 2021 Small Practice Ambulatory EMR/PM (10 or fewer Physicians)
2020
Small Practice Ambulatory EMR/PM (10 or fewer Physicians) 2020 Small Practice Ambulatory EMR/PM (10 or fewer Physicians)
2019
Small Practice Ambulatory EMR/PM (10 or fewer Physicians) 2019 Small Practice Ambulatory EMR/PM (10 or fewer Physicians)
2018
Small Practice Ambulatory EMR /PM (<10 Physicians) 2018 Small Practice Ambulatory EMR /PM (<10 Physicians)
2017
Small Practice Ambulatory EMR/PM (<10 Physicians) 2017 Small Practice Ambulatory EMR/PM (<10 Physicians)
Related ReportsView All Reports
Performance
KLAS article icon
Ambulatory Pediatric Solutions 2024
11 March 24    |   Andy Paulsen and Chris Clune
Amid changing regulations from entities like the American Academy of Pediatrics and HIPAA, pediatric clinics’ functionality needs are increasing and becoming more specific. Most ambulatory pediatric practices are small organizations with limited budgets, and they have to prioritize functionalities that are most important and forgo others to stay within budget. In addition to established pediatric-specific vendors, broad-specialty vendors are addressing this challenge by developing pediatric-specific EHRs or adapting existing platforms to cater to customer needs. Following KLAS’ 2023 report on the pediatrics market , this report examines how well pediatric-specific and broad-specialty vendors meet the unique customer needs of this niche market.
Flash Insights
KLAS article icon
Pediatrics 2023
11 July 23    |   Alex McIntosh and Paul Hess
The landscape of pediatric healthcare has shifted in recent years. Grappling with changes in the labor market, many pediatric organizations are seeking out a simplified IT approach that enhances patient care and bolsters efficiency. Some organizations have started to consolidate or have already consolidated their technology stack to fewer vendors, with many leveraging more functionality from their core EHR vendors. For this report, KLAS talked to 57 organizations using pediatric EHR/PM systems to gauge their perceptions on the impact of staffing shortages, which technology is best suited to help, and what developments they would like moving forward. A follow-up report will examine the performance of pediatric EHR/PM vendors within this evolving market.
Performance
KLAS article icon
Ambulatory Ecosystem athenahealth Complete Look 2023
01 June 23    |   Aaron Gleave and Alex McIntosh
When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EMR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks, Greenway Health, NextGen Healthcare, and Veradigm.)
Performance
KLAS article icon
Small Practice Ambulatory EMR/PM (2–10 Physicians) 2022
01 November 22    |   Aaron Gleave and Alex McIntosh
Small practices provide a significant amount of the outpatient care in the US, and their needs differ from those of their larger counterparts. When it comes to EMR/PM technology, these practices expect up-to-date functionality, steady product performance, solid implementation and training, and an integrated suite of solutions from a single vendor—all at a price point that makes sense for a small practice’s budget. This is a tall order, but some vendors have stepped up to the challenge in multiple areas of delivery. This report provides the latest view on how the major vendors in this market perform and which ones stand out in the areas that small practices (2–10 physicians) care about most.
Performance
KLAS article icon
Comprehensive Ambulatory Platforms 2021
16 December 21    |   Aaron Gleave and Alex McIntosh
Looking to improve integration and reduce vendor complexity, ambulatory organizations have recently accelerated efforts to consolidate their technology solutions. However, their EMR vendor’s portfolio may have gaps or may not stack up in certain areas to the specialized functionality of best-of-breed solutions. To help organizations determine whether a consolidated IT approach is best for them, KLAS conducted in-depth interviews with ambulatory organizations that have broadly and deeply adopted their EMR vendor’s technology portfolio. These customers’ feedback reveals what technology is adopted today, where gaps still exist, and what benefits and potential pitfalls other organizations may want to consider as they move toward consolidation. Vendors that offer a wide range of IT solutions for ambulatory practices were invited to submit a list of the organizations that have most broadly and deeply adopted their ambulatory portfolios (eClinicalWorks elected not to participate and MEDITECH did not have enough standalone ambulatory customers to qualify). Five “deep adopters” were interviewed for each participating vendor. Their insights are intended to help other organizations understand the current best-case scenario with a comprehensive ambulatory platform.
Performance
KLAS article icon
EMR-Centric Virtual Care Platforms 2021
24 June 21    |   Aaron Gleave and Alex McIntosh
Though many ambulatory and acute care EMR vendors already had plans pre-COVID to create, acquire, or expand virtual care capabilities, the emergence of the pandemic obviously necessitated an accelerated development pace. Based 100% on vendor-provided information (not yet validated by KLAS), this report explores what virtual care capabilities are available from EMR vendors and how these solutions are being deployed. Many EMR vendors were invited to participate in this report; those who responded are included in the charts below. Part two of this report (scheduled for release later in 2021) will explore the actual customer experience for as many of these solutions as possible, regardless of vendor participation. Note: For information on the broader telehealth ecosystem (including telehealth technology from non-EMR vendors), see KLAS’ recent  Telehealth Ecosystem 2021 report .

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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