2020 Best In KLAS Small Practice Ambulatory EMR/PM (10 or fewer Physicians)

Segment Winner

2yr Trend

Culture

Loyalty

Operations

Product

Relationship

Value

Solutions Not Ranked

Score

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

EMR - Small Practices (EMR Only) * [C]*

74.7

ElationEMR - Small Practices (EMR Only) [C]*

89.8

EHR/PM - Small Practices * [NP]*

70.1

Prime Suite EHR/PM - Small Practices * [S]*

72.8

NextGen Enterprise EHR/EPM - Small Practices [NP]*

78.1

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

Performance

EMR-Centric Virtual Care Platforms 2021

24 June 21 | Aaron Gleave and Alex McIntosh

Though many ambulatory and acute care EMR vendors already had plans pre-COVID to create, acquire, or expand virtual care capabilities, the emergence of the pandemic obviously necessitated an accelerated development pace. Based 100% on vendor-provided information (not yet validated by KLAS), this report explores what virtual care capabilities are available from EMR vendors and how these solutions are being deployed. Many EMR vendors were invited to participate in this report; those who responded are included in the charts below. Part two of this report (scheduled for release later in 2021) will explore the actual customer experience for as many of these solutions as possible, regardless of vendor participation. Note: For information on the broader telehealth ecosystem (including telehealth technology from non-EMR vendors), see KLAS’ recent Telehealth Ecosystem 2021 report .

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

As the US population ages, the demand for ophthalmology treatments, therapies, and procedures is increasing, as is the number of healthcare providers who deliver these services. The field of vendors who offer EMR software for ophthalmology practices is also changing amid strategic acquisitions and mergers. This consolidation has left large numbers of clinics wondering whether their EMR will be supported long term and which vendors can best meet their needs. This report—KLAS’ first on EMR performance in the ophthalmology market—attempts to increase transparency by examining vendor performance in areas such as ease of use, reporting, and ophthalmology-specific development.

2020 Best in KLAS Small Practice Ambulatory EMR/PM (10 or fewer Physicians)

2020 BEST IN KLAS

SOFTWARE

GLOBAL

Segment Winner

Solutions Not Ranked

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

Want more insights into this segment?

Past Small Practice Ambulatory EMR/PM (10 or fewer Physicians) Awards

Konfidence

2020 Best in KLAS Small Practice Ambulatory EMR/PM (10 or fewer Physicians)

2020 BEST IN KLAS

SOFTWARE

GLOBAL

Segment Winner

Solutions Not Ranked

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

Want more insights into this segment?

Past Small Practice Ambulatory EMR/PM (10 or fewer Physicians) Awards

Konfidence

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