Small Practice Ambulatory EHR/PM (<11 Physicians)
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 72.4
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
athenahealth
EHR/PM |
80.9 |
-3%
|
75
|
C+
|
B+
|
B
|
B
|
C
|
B-
|
|
|
|
|
|
|
||||||
NextGen Healthcare
NextGen Office EHR/PM |
78.3 |
-2%
|
28
|
B
|
C+
|
C+
|
B-
|
B
|
C
|
|
|
|
|
|
|
||||||
CompuGroup Medical US
CGM APRIMA EHR/PM |
71.0 |
-9%
|
33
|
C-
|
C-
|
C
|
C+
|
D+
|
D+
|
|
|
|
|
|
|
||||||
Azalea Health
Azalea EHR/PM |
69.1 |
-8%
|
26
|
C-
|
C-
|
C
|
C
|
C-
|
D+
|
|
|
|
|
|
|
||||||
Greenway Health
Intergy EHR/PM |
67.7 |
-12%
|
73
|
C-
|
C-
|
C
|
C-
|
D
|
D-
|
|
|
|
|
|
|
||||||
tebra
Kareo EHR/PM |
65.4 |
-10%
|
58
|
D-
|
D+
|
C-
|
D+
|
F
|
C-
|
|
|
|
|
|
|
||||||
eClinicalWorks
EHR/PM |
63.9 |
+29%
|
19
|
D-
|
D+
|
D
|
C-
|
D+
|
F
|
|
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
AdvancedMD
EHR/PM L |
56.2 |
6
|
F
|
F
|
D
|
D
|
F
|
D-
|
|
|
|
|
|
||||
athenahealth
athenaPractice EHR/PM L NP |
83.7 |
6
|
B-
|
B+
|
B
|
B+
|
A
|
C
|
|
|
|
|
|
||||
CareCloud
EHR/PM L |
66.2 |
12
|
D-
|
D+
|
C
|
D+
|
D
|
D+
|
|
|
|
|
|
||||
CureMD
EHR/PM L |
81.4 |
9
|
C+
|
B
|
B-
|
B+
|
B+
|
C
|
|
|
|
|
|
||||
Elation Health
ElationEMR |
82 |
65
|
B-
|
B+
|
B+
|
C+
|
C
|
B
|
|
|
|
|
|
||||
Epic
Community Connect EpicCare Ambulatory EHR C |
77.4 |
40
|
C+
|
B
|
C-
|
C+
|
C
|
B-
|
|
|
|
|
|
||||
NextGen Healthcare
NextGen Enterprise EHR/EPM NP |
79 |
22
|
C+
|
B+
|
B-
|
B
|
C+
|
C-
|
|
|
|
|
|
||||
Practice Fusion, a Veradigm Network Solution
Practice Fusion EHR L C |
76.1 |
9
|
C-
|
B-
|
C+
|
C
|
C-
|
B-
|
|
|
|
|
|
||||
Veradigm
Ambulatory Suite L |
58.9 |
11
|
D-
|
D-
|
D-
|
D
|
D+
|
F
|
EHR/PM L
6
athenaPractice EHR/PM L NP
6
EHR/PM L
12
EHR/PM L
9
ElationEMR
65
Community Connect EpicCare Ambulatory EHR C
40
NextGen Enterprise EHR/EPM NP
22
Practice Fusion EHR L C
9
Ambulatory Suite L
11