Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Small Practice Ambulatory EMR/PM (2–10 Physicians)

Independent
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 75.9
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
athenahealth
EHR/PM  
KLAS comments icon
83
n=44
N/A
B
B+
B
B
C+
B
         
 
 
 
 
 
NextGen Healthcare
NextGen Office EMR/PM  
KLAS comments icon
80
n=31
N/A
B-
B
B-
B-
B
C+
         
 
 
 
 
 
CompuGroup Medical US
CGM APRIMA EHR/PM  
KLAS comments icon
77.8
n=29
N/A
C+
B
C+
B-
C+
C-
         
 
 
 
 
 
Greenway Health
Intergy EHR/PM  
KLAS comments icon
76.6
n=27
N/A
C+
C+
B-
B
C+
D
         
 
 
 
 
 
Azalea Health
Azalea EHR/PM  
KLAS comments icon
75.1
n=22
N/A
C-
C+
C+
B-
C+
C
         
 
 
 
 
 
tebra (Kareo)
Kareo EHR/PM  
KLAS comments icon
72.5
n=42
N/A
D+
C+
C+
C
D
C+
         
 
 
 
 
 
eClinicalWorks
EHR/PM  
KLAS comments icon
49.7
n=23
N/A
F
F
F
F
F
F
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
athenahealth
EHR/PM
 
83
n=44
KLAS comments icon  COMMENTS
    N/A
B
B+
B
B
C+
B
NextGen Healthcare
NextGen Office EMR/PM
 
80
n=31
KLAS comments icon  COMMENTS
    N/A
B-
B
B-
B-
B
C+
CompuGroup Medical US
CGM APRIMA EHR/PM
 
77.8
n=29
KLAS comments icon  COMMENTS
    N/A
C+
B
C+
B-
C+
C-
Greenway Health
Intergy EHR/PM
 
76.6
n=27
KLAS comments icon  COMMENTS
    N/A
C+
C+
B-
B
C+
D
Azalea Health
Azalea EHR/PM
 
75.1
n=22
KLAS comments icon  COMMENTS
    N/A
C-
C+
C+
B-
C+
C
tebra (Kareo)
Kareo EHR/PM
 
72.5
n=42
KLAS comments icon  COMMENTS
    N/A
D+
C+
C+
C
D
C+
eClinicalWorks
EHR/PM
 
49.7
n=23
KLAS comments icon  COMMENTS
    N/A
F
F
F
F
F
F
Company/solution
 
Censinet assessment N/A
 
culture
B
loyalty
B+
operations
B
product
B
relationship
C+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B-
loyalty
B
operations
B-
product
B-
relationship
B
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C+
loyalty
B
operations
C+
product
B-
relationship
C+
value
C-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C+
loyalty
C+
operations
B-
product
B
relationship
C+
value
D
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
C-
loyalty
C+
operations
C+
product
B-
relationship
C+
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D+
loyalty
C+
operations
C+
product
C
relationship
D
value
C+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
F
loyalty
F
operations
F
product
F
relationship
F
value
F
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
AdvancedMD
EHR/PM * L
77.6
n=11
C-
C
B
B+
C+
C+
       
 
 
 
 
 
CareCloud
EHR/PM *
L
59.5
n=8
F
F
D+
D
F
D
       
 
 
 
 
 
DrChrono
EMR/PM * L
71.1
n=8
D+
B-
C
D+
F
C+
       
 
 
 
 
 
Elation Health
ElationEMR [C]
C
86.9
n=22
B
A
B+
B+
C+
B+
       
 
 
 
 
 
Epic
Community Connect EpicCare Ambulatory EMR [C]
C
79.1
n=93
C+
B
C
B-
C+
B-
       
 
 
 
 
 
Practice Fusion, a Veradigm Network Solution
Practice Fusion EHR * [C] L C
81.1
n=8
C+
B
B-
B
C
A-
       
 
 
 
 
 
Veradigm
(formerly Allscripts) Ambulatory Suite *
L
73.2
n=13
C+
C
C
C+
C+
D
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
AdvancedMD
EHR/PM * L
culture
C-
loyalty
C
operations
B
product
B+
relationship
C+
value
C+
77.6
n=11
     
CareCloud
EHR/PM *
L
culture
F
loyalty
F
operations
D+
product
D
relationship
F
value
D
59.5
n=8
     
DrChrono
EMR/PM * L
culture
D+
loyalty
B-
operations
C
product
D+
relationship
F
value
C+
71.1
n=8
     
Elation Health
ElationEMR [C]
C
culture
B
loyalty
A
operations
B+
product
B+
relationship
C+
value
B+
86.9
n=22
     
Epic
Community Connect EpicCare Ambulatory EMR [C]
C
culture
C+
loyalty
B
operations
C
product
B-
relationship
C+
value
B-
79.1
n=93
     
Practice Fusion, a Veradigm Network Solution
Practice Fusion EHR * [C] L C
culture
C+
loyalty
B
operations
B-
product
B
relationship
C
value
A-
81.1
n=8
     
Veradigm
(formerly Allscripts) Ambulatory Suite *
L
culture
C+
loyalty
C
operations
C
product
C+
relationship
C+
value
D
73.2
n=13
 

L  C      

Company/solution
AdvancedMD
EHR/PM * L
77.6
n=11
culture
C-
loyalty
C
operations
B
product
B+
relationship
C+
value
C+
 

CareCloud
EHR/PM * L
59.5
n=8
culture
F
loyalty
F
operations
D+
product
D
relationship
F
value
D
 

DrChrono
EMR/PM * L
71.1
n=8
culture
D+
loyalty
B-
operations
C
product
D+
relationship
F
value
C+
 

Elation Health
ElationEMR [C] C
86.9
n=22
culture
B
loyalty
A
operations
B+
product
B+
relationship
C+
value
B+
 

Epic
Community Connect EpicCare Ambulatory EMR [C] C
79.1
n=93
culture
C+
loyalty
B
operations
C
product
B-
relationship
C+
value
B-
 

Practice Fusion, a Veradigm Network Solution
Practice Fusion EHR * [C] L C
81.1
n=8
culture
C+
loyalty
B
operations
B-
product
B
relationship
C
value
A-
 

Veradigm
(formerly Allscripts) Ambulatory Suite * L
73.2
n=13
culture
C+
loyalty
C
operations
C
product
C+
relationship
C+
value
D
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Small Practice Ambulatory EMR/PM (2–10 Physicians) (Independent) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
CompuGroup Medical US
CompuGroup Medical US CGM APRIMA EHR/PM
n=25  96%
athenahealth
athenahealth EHR/PM
n=41  95%
Part of Long Term Plans?
CompuGroup Medical US
CompuGroup Medical US CGM APRIMA EHR/PM
n=25  96%
athenahealth
athenahealth EHR/PM
n=41  95%
 
 
 
 
 
Related Reports
 
 
 
 

Past Small Practice Ambulatory EMR/PM (2–10 Physicians) Awards