A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 78.7
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Workday
Human Capital Management 
|
90.1 |
0%
|
n=25
|
A
|
A
|
B+
|
A-
|
A
|
B+
|
|
| |
|
|
|
|
||||||
|
symplr
Talent Management (formerly HealthcareSource)
|
74.4 |
N/A
|
n=23
|
C
|
C
|
C+
|
C+
|
D
|
B-
|
|
0.0 |
100.0 |
|||||||||
90.1
n=25
culture
A
loyalty
A
operations
B+
product
A-
relationship
A
value
B+
culture
C
loyalty
C
operations
C+
product
C+
relationship
D
value
B-
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Workday
Human Capital Management
Human Capital Management
n=25 100%
Part of long-term plans?
Workday
Human Capital Management
Human Capital Management
n=25 96%
Would you buy again?
Workday
Human Capital Management
Human Capital Management
n=25 96%
Keeps all promises?
Workday
Human Capital Management
Human Capital Management
n=25 100%
Part of Long Term Plans?
Workday
Human Capital Management
Human Capital Management
n=25 96%
Would you buy again?
Workday
Human Capital Management
Human Capital Management
n=25 96%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
HealthStream
Learning Center L |
80.9 |
n=15
|
B-
|
B
|
C+
|
B-
|
C
|
B
|
| |
|
|
|
|
||||
|
SAP
SuccessFactors L |
73.8 |
n=12
|
C
|
C
|
C
|
C
|
B-
|
C+
|
L
&nbps;
HealthStream
Learning Center L
Learning Center L
80.9
n=15
n=15
culture
B-
loyalty
B
operations
C+
product
B-
relationship
C
value
B
SAP
SuccessFactors L
SuccessFactors L
73.8
n=12
n=12
culture
C
loyalty
C
operations
C
product
C
relationship
B-
value
C+
Past Talent Management Awards
2025
2024
