Workday Human Capital Management (Talent Management)
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Niel Oscarson
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User Commentary

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VP/Other Executive

ROI / Cost (care and feeding)

Workday's system is very complex and expensive. The vendor doesn't implement their system. We had to...

Aug 2022
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VP/Other Executive

Relationship

Workday is a good vendor to work with. We have talked to their senior leaders, and those people have...

Aug 2022
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Director

Functionality and Upgrades

We use an additional job feature in the Workday system to do performance appraisals, and there could...

Aug 2022
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Director

ROI / Cost (care and feeding)

There is no way we could have done what we have done in the last several years without Workday's...

Aug 2022
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CIO

Functionality and Upgrades

Overall, the solution has been a pretty good product, but it could be better. The product is a...

Jul 2022
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CIO

ROI / Cost (care and feeding)

Workday is pretty good about avoiding charging us for every little thing. The product is expensive,...

Jul 2022
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CIO

Relationship

The vendor is a good company to work with. The vendor executives are really good to work with. We...

Jul 2022
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CIO

Functionality and Upgrades

The product is uniform. It is pretty easy to use. It is all menu driven. It is better than the old...

Jul 2022
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Manager

Relationship

Keeping promises on the talent management side is a challenge for Workday because their HR...

Jul 2022
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Manager

ROI / Cost (care and feeding)

On the training side of the house, the vendor continually asks us to pay up. I would like to get the...

Jul 2022
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Manager

Relationship

If we need a break fix, we open up a case. But if we want to see a new functionality, Workday calls...

Jul 2022
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Manager

Implementation and Training

The vendor tries to do training with next-level series and advanced classes. But one big shift we...

Jul 2022
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CIO

Other Observations & Comments

We would like to see the vendor develop a time and attendance solution for healthcare.

Jul 2022
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CIO

Functionality and Upgrades

The solution is comprehensive. It doesn't need a lot of third-party applications to work, even...

Jul 2022
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Director

Service and Support

Workday has easy configurability. They are constantly up-to-date and pushing out new products and...

Mar 2022
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Director

Implementation and Training

Workday has a unique implementation strategy. Workday can directly come in and do the implementation...

Mar 2022
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Director

Functionality and Upgrades

The system's overall performance has been good. The system works well for our organization, and we...

Mar 2022
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Director

Functionality and Upgrades

Workday has an opportunity to improve the reporting functionality, which can be very challenging for...

Mar 2022
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Director

Implementation and Training

Workday doesn’t offer training for their products. If we wanted to train our whole team to...

Mar 2022
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Director

Service and Support

Workday’s support is great. The vendor is proactive and sends out information when something is...

Mar 2022
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Director

ROI / Cost (care and feeding)

Workday charges for everything, and that has been getting worse over the last few years. Workday...

Mar 2022
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VP/Other Executive

Implementation and Training

The Workday payroll project has gone smoothly. Once users are trained, the software is easy to use....

Feb 2022
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VP/Other Executive

Functionality and Upgrades

Workday’s sweet spot has been HR and payroll. The supply chain is developed in terms of...

Feb 2022
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VP/Other Executive

Sales and Contracting

Workday does a good job of delivering new technology, but we still have some road map items out with...

Feb 2022
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VP/Other Executive

Functionality and Upgrades

The Workday human capital management product is extremely usable. We purchased the product for its...

Feb 2022
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VP/Other Executive

Functionality and Upgrades

Workday's system is still developing in some areas. For example, the recruiting functionality does...

Feb 2022
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CIO

Functionality and Upgrades

There are times that we have employees leave or change roles, and Workday's system is on top of...

Jan 2022
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CIO

Functionality and Upgrades

The data quality in Workday's system is excellent. Because of governance, the system has enforced...

Jan 2022
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CIO

Functionality and Upgrades

Each employee can create dashboards in Workday's system. However, I would love to see the process be...

Jan 2022
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VP/Other Executive

Technology

The solution's HR piece hasn't gone down. It is stable. Connecting our ERP and finance areas to our...

Jan 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Workday's solution is an expensive product. But by replacing our previous system with Workday, we...

Nov 2021
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VP/Other Executive

ROI / Cost (care and feeding)

Having Workday's software during COVID-19 has made all of us feel good about having the platform....

Nov 2021
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VP/Other Executive

Service and Support

Workday posts a lot of things on their website proactively. That is one way of communicating. If...

Nov 2021
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VP/Other Executive

ROI / Cost (care and feeding)

Workday is pretty good about listening to what people want. They have also been good about telling...

Nov 2021
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CIO

Functionality and Upgrades

The functionality is extremely robust. Human capital management is really Workday's bread and...

Nov 2021
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CIO

Functionality and Upgrades

The talent side is really great. It does online classes, blended classes, and in-person sign-ups,...

Nov 2021
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CIO

Functionality and Upgrades

We can't automatically enroll people into mandatory compliance training. The same thing is true for...

Nov 2021
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CIO

Relationship

I can easily say Workday is the best vendor I have worked with, and I have worked with a lot of...

Nov 2021
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CIO

ROI / Cost (care and feeding)

Workday does a good job of avoiding nickel-and-diming. Their sales team is extremely tactful. They...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

In the Workday system, the hiring manager can post a position, and the recruiters can help collect...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

With the COVID-19 pandemic, we had to change a lot of our onboarding and training. Workday's...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

There are a few groups using Workday's talent management piece. For people from outside of the...

Nov 2021
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VP/Other Executive

Relationship

Workday is always developing and enhancing the product. They are there to make a sale, and they do...

Nov 2021
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Director

ROI / Cost (care and feeding)

During the pandemic and all the things we had to go through, it was very important that we had...

Nov 2021
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Director

Functionality and Upgrades

Things have been going really well with Workday's system. The business process framework in...

Nov 2021
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Director

Service and Support

Workday is very thoughtful about what configuration options they allow because they have to think...

Nov 2021
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Director

Service and Support

Workday’s web support is great. When I put a ticket in, there is a priority rating, so if it is an...

Nov 2021
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Manager

Functionality and Upgrades

The reason that I didn't score the system higher for whether the functionality meets all of our...

Nov 2021
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Manager

Implementation and Training

Workday avoids nickel-and-diming except in the area of training.

Nov 2021
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CIO

Relationship

With every implementation, we have challenges. I came to the organization halfway through the...

Nov 2021
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CIO

ROI / Cost (care and feeding)

We just engaged with Workday's expert-assist group, and it is pretty expensive. I was able to...

Nov 2021
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CIO

Functionality and Upgrades

There was some functionality that wasn’t available to us when we implemented the Workday system,...

Nov 2021
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CIO

Lessons Learned

The main thing I would tell somebody about implementing the Workday system is to make sure they have...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

There are some things that Workday doesn't do well, and there are some ways that we try to do things...

Nov 2021
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VP/Other Executive

ROI / Cost (care and feeding)

Workday's charging model is essentially an annual report based on the number of people that we have....

Nov 2021
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Manager

Functionality and Upgrades

I am a fan of the Workday system. There are some people in our organization who aren't big fans,...

Nov 2021
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Manager

Service and Support

Our Workday account manager is very responsive, but there are some leaders and staff members who...

Nov 2021
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Manager

Service and Support

We asked some pointed questions in a meeting that we had with Workday, and the knowledge of the...

Nov 2021
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VP/Other Executive

Service and Support

Workday's people will listen to me when I bring up concerns. Having said that, I was kind of shocked...

Nov 2021
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VP/Other Executive

Service and Support

When we go to the Workday community, the vendor provides an opportunity to brainstorm, but they...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

We went from several systems to one, so the transparency and visibility into our data is our number...

Nov 2021
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Director

Functionality and Upgrades

We really like the autonomy. The product gives users the ability to do things themselves, so we...

Nov 2021
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Director

Other Observations & Comments

We came from a system with objects, tables, and pages, and those don't exist in the Workday system,...

Nov 2021
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Director

Implementation and Training

We would like Workday to give us more information on what is changing in the releases, and we would...

Nov 2021
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Director

Future Outlook

There are some things that I absolutely love about the Workday system, and there are some things...

Nov 2021
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VP/Other Executive

ROI / Cost (care and feeding)

The Workday product has been a huge win because we used to use spreadsheets for succession planning,...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

The product is easy to use. I can go to a dashboard and see how many open positions I have in my...

Nov 2021
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Director

Other Observations & Comments

As Workday develops new things, we hope the system is everything we need. We are going to be doing a...

Nov 2021
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Director

Functionality and Upgrades

The Workday system has been really fun. I have been able to see its use in our facility for...

Nov 2021
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Director

Other Observations & Comments

We used another vendor for our implementation of the Workday system. Workday is talking about...

Nov 2021
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Director

Functionality and Upgrades

For our nursing staff, I would rate Workday's system lower for the ease of use because not everybody...

Nov 2021
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Director

ROI / Cost (care and feeding)

There aren't a lot of add-in charges with Workday. There is only one add-on that we have really had....

Nov 2021
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CFO

ROI / Cost (care and feeding)

We are paying and hiring employees, and we are getting goods to areas we need to. So we are getting...

Nov 2021
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CFO

Implementation and Training

With a full-scale implementation like the one we had, I would have expected high-impact issues, and...

Nov 2021
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CFO

Service and Support

We log all support cases online. The system is easy to use and very slick. The support people are...

Nov 2021
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CPO/CHRO

Relationship

The vendor is great. I have actually worked with them before. Their people are good. I like them a...

Nov 2021
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CPO/CHRO

Functionality and Upgrades

This product is the best solution out there. It is at the top of the heap. The key thing for...

Nov 2021
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CPO/CHRO

Implementation and Training

We were pretty amazed by how we were able to do the go-live through the pandemic. Everything was...

Nov 2021
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CPO/CHRO

Implementation and Training

We are learning that working with Workday's system is a long journey. We don't just flip a switch...

Nov 2021
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VP/Other Executive

ROI / Cost (care and feeding)

Workday doesn't nickel-and-dime us. Everything is built into our overall subscription fee.

Oct 2021
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VP/Other Executive

Functionality and Upgrades

Our managers need to populate a lot of fields in Workday's system and to check things a certain way....

Oct 2021
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Manager

ROI / Cost (care and feeding)

We have had success with the system, and it works well for us. I am not aware of any global issues...

Oct 2021
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Manager

Other Observations & Comments

My satisfaction may be due to my knowledge and use of the product. I have had only a few issues. The...

Oct 2021
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Analyst/Coordinator

Service and Support

The vendor's support is amazing. The vendor reaches out to me and tells me when some of my...

Sep 2021
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Analyst/Coordinator

Implementation and Training

My initial training was a long time ago, and the vendor charges us for training. Our training is...

Sep 2021
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Analyst/Coordinator

Functionality and Upgrades

With the right combination of security, we can give people access to specific information, and that...

Sep 2021
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Analyst/Coordinator

Functionality and Upgrades

Due to the changes that came in the last upgrade, there is a lot more clarity on the home screen....

Sep 2021
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Analyst/Coordinator

ROI / Cost (care and feeding)

Workday has an exceptional customer support site, and we aren't charged for that. I can get a lot of...

Sep 2021
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Analyst/Coordinator

Relationship

Workday quickly started developing a place where people who needed to develop COVID-19 tracking...

Sep 2021
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Analyst/Coordinator

Relationship

Workday keeps the system vibrant and up to date. There is always something new. When I have to go...

Sep 2021
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Analyst/Coordinator

Functionality and Upgrades

Workday offers the opportunity to build a custom object off the worker, job, or a number of...

Sep 2021
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CFO

Relationship

We had to replace some of the people that Workday sent to train us. We got to where we needed to be,...

Sep 2021
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CFO

Service and Support

We have established a relationship with a third party to assist us in some ways with support beyond...

Sep 2021
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VP/Other Executive

Functionality and Upgrades

The organization made the decision to consolidate all of the payroll functions under Workday, and...

Aug 2021
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COO

Functionality and Upgrades

I love the solution's simplicity. Its user interface is easy to work with. Its basic and essential...

Aug 2021
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COO

Functionality and Upgrades

The solution's performance tools could be more developed so that they could guide a leader through...

Aug 2021
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