Cybersecurity Is Critical in Today's Environment
Workday Human Capital Management (Talent Management)
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Subject Expert
Tanya Egbert
Research Director
Commentary Summary
User Commentary
Manager
We have had success with the system, and it works well for us. I am not aware of any global issues...
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Manager
My satisfaction may be due to my knowledge and use of the product. I have had only a few issues. The...
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Analyst/Coordinator
The vendor's support is amazing. The vendor reaches out to me and tells me when some of my...
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Analyst/Coordinator
My initial training was a long time ago, and the vendor charges us for training. Our training is...
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Analyst/Coordinator
With the right combination of security, we can give people access to specific information, and that...
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Analyst/Coordinator
Due to the changes that came in the last upgrade, there is a lot more clarity on the home screen....
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Analyst/Coordinator
Workday has an exceptional customer support site, and we aren't charged for that. I can get a lot of...
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Analyst/Coordinator
Workday quickly started developing a place where people who needed to develop COVID-19 tracking...
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Analyst/Coordinator
Workday keeps the system vibrant and up to date. There is always something new. When I have to go...
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Analyst/Coordinator
Workday offers the opportunity to build a custom object off the worker, job, or a number of...
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CFO
We had to replace some of the people that Workday sent to train us. We got to where we needed to be,...
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CFO
We have established a relationship with a third party to assist us in some ways with support beyond...
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VP/Other Executive
The organization made the decision to consolidate all of the payroll functions under Workday, and...
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COO
I love the solution's simplicity. Its user interface is easy to work with. Its basic and essential...
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COO
The solution's performance tools could be more developed so that they could guide a leader through...
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Manager
The main role that we see from Workday is more of that ongoing day-to-day support, so they could be...
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Manager
There are little gaps here and there in the system that are a little frustrating, but overall, the...
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CIO
When an update comes along, we have to make sure our various integrations still run properly before...
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CIO
The vendor has an ecosystem of partners that they work with for implementations and things like...
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CIO
When we have had hands-on training, it has been top quality. Through the pandemic and through some...
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CIO
Workday is terrific at avoiding nickel-and-diming. The vendor has been very fair to us with respect...
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VP/Other Executive
Workday does what they say that they are going to do with the product. They definitely don't overpromise....
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VP/Other Executive
From an implementation standpoint, Workday knows their software from end to end. They are aware of...
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VP/Other Executive
Workday has been doing a really nice job throughout the project. They have many phase gates. Workday...
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VP/Other Executive
Before we went into production, the vendor assigned a CSM to us to help with our support model. The...
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VP/Other Executive
My team is not up to speed on what I need them to be doing to support things despite the fact that...
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VP/Other Executive
Typically, Workday doesn't do their own implementations. They suggest several different partners to...
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VP/Other Executive
The system was definitely billed as very easy to use, but sometimes I get feedback that there are...
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Analyst/Coordinator
There is not a lot I like about Workday's software. Workday is not the best in terms of integration...
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Analyst/Coordinator
I use Workday’s solution more as an integration developer than I use it as an end user to manage my...
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Analyst/Coordinator
In terms of ongoing support, there is a lot of rigmarole we have to go through for Workday. But it...
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Analyst/Coordinator
I wouldn’t buy the products from Workday again if I had a choice. The system is not very intuitive;...
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Analyst/Coordinator
I have been in integration development for many years, and in my opinion, Workday's integration has...
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Analyst/Coordinator
Sometimes the performance lags. The solution is cloud based, and there is probably more downtime or...
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Manager
I love Workday Human Capital Management. It is a great product, and it is very intuitive. I don't...
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Manager
Workday does upgrades automatically. We don't even get to schedule the upgrades. Workday just does...
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Manager
Compared to working with other vendors, dealing with Workday is a dream.
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CIO
We added talent management with Workday. Our HR team is excited about all the new functionality that...
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CIO
We had a real struggle with our implementation of Workday's system due to reasons that have nothing...
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CIO
Due to our complex reporting structure, there are several different reporting structures and cost...
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Manager
In a couple of years, Workday is going to improve. One of the issues we face is that when we are...
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Manager
Workday is very interested in making updates and making the product better. One of Workday’s...
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Manager
Workday's system is fairly easy to use. We just have to play with it a little bit. If we are trying...
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Manager
I have a couple of people at Workday that I can contact immediately. They usually get back to me...
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Manager
I get an email once a month from Workday, and then we correspond over that. Before the pandemic,...
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Manager
I get frequent emails from Workday. There are other people who may be in touch with them more. But I...
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COO
Workday is still relatively young in the cloud space, and they have stepped up and really made us...
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VP/Other Executive
I don't like the fact that Workday expects us to get all our information from Workday Community. I...
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VP/Other Executive
Workday puts people through training before people really know the system, so things go in one ear...
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VP/Other Executive
If Workday wants us to buy something, their service is extremely proactive. If the service is for...
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Director
Workday's system supported us during the COVID-19 crisis. We had to make a lot of changes to pay and...
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Director
Workday sometimes outsources the implementations to other firms instead of doing the work themselves....
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Director
The tool is very intuitive and easy to use. We have really high user adoption. I can't think of...
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VP/Other Executive
Workday is good. They are responsive when I need them. Their support is accessible. Workday has had...
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VP/Other Executive
I love Workday's technology. I find the system to be intuitive and easy to use. It is accessible...
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VP/Other Executive
Workday could be improved by having a little more robustness on the digital platform, specifically...
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VP/Other Executive
Workday has a development part, but I haven't looked at what they are doing. I know that I can look...
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Director
Things with Workday are going really well. We really like Workday. We are always looking to do more...
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Director
Workday offers Office Hours, which is a service they gave to anybody who needed Workday to configure...
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Director
We usually get everything with Workday, but that has changed a bit in the sense that Workday is...
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Director
We have done a number of excellent online trainings that are COVID-19 friendly. People are remote,...
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Director
Workday's system works better than promoted because when we turned it on, we talked to a lot of...
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Director
There is complete integration with Workday’s system. My only issue is I wish we were using payroll...
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Director
There is something called Workday Today that the vendor just released, and we were able to get a...
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CIO
Workday is meeting our goals. They knew that they had to catch up to some competitors, and they are...
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VP/Other Executive
We are absolutely crazy about Workday's solution. We love it. There is quite a bit of flexibility,...
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VP/Other Executive
Workday’s self-training modules are really good. Workday's system is extremely easy to use.
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VP/Other Executive
The phone and web support from Workday are really good. Their user groups are even better. There are...
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VP/Other Executive
We deployed a lot of things that were already built into Workday’s tool that helped with our...
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Manager
I don’t feel like we are nickel-and-dimed by Workday. Our executives have meetings with them. They...
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