Workday Human Capital Management (Talent Management) Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Product
Workday Human Capital Management does a whole release cycle type of thing, and they actually publish...
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Operations, Product
Workday has a lot of integration partners, so that can really make integrating less of a challenge...
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Operations, Product
It has been easy for our end users to go into Workday Human Capital Management, validate their data,...
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Relationship
Workday’s support is pretty much targeted at submitting requests online, and that is fine, but it is...
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Relationship
When we submit a case with Workday, they have been really responsive, informative, and helpful, but...
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Relationship, Operations
We had an implementation partner that we heard things from, and we wanted to bounce the same type of...
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Relationship
For Workday’s support, we largely have to log online cases, but the support people are extremely...
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Loyalty, Value
We pay a lot for Workday Human Capital Management, but on the flip side, part of our decision to...
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Loyalty, Product
We are working in a world now where we have Workday on one side and another vendor on the other....
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Operations, Product
Overall, the product is feature rich. We have a best-in-breed mentality, which means that no product...
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Relationship, Product
Once we engage the right people, Workday Human Capital Management works well. Workday could be more...
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Loyalty, Relationship, Product
Workday is generally an organization where we wonder who their competition is. Other vendors really...
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Culture, Value
Generally, Workday is an expensive vendor. Some people might say we get what we pay for in life. The...
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Loyalty, Relationship
I have been to Workday conferences. Some vendors really oversell things. We get the product, and it...
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Loyalty, Product
Ease of use is a dilemma because some of it has to do with the user, meaning that we can configure...
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Operations
Overall, Workday Human Capital Management has been a great decision for us. I like the vendor's...
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Product
There are multiple ways to integrate with Workday Human Capital Management. There is basically...
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Relationship, Operations
Workday is rock solid on upgrades. The training is pretty much on us. We live in a self-taught world...
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Product
Workday Human Capital Management is a beautiful system. We like the different fields in the...
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Relationship, Operations
Workday doesn't have enough on the bench. We had to bring in a third party to help us put Workday...
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Relationship, Product
I would love it if the vendor would provide different types of questions in the system's talent...
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Operations
I would like a bit more time for Workday's implementation testing. The window when we can test...
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Culture, Product
Workday obviously promotes, sells, and demos their product with a standard layout process, and...
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Product
Nothing is perfect, but Workday's system is an incredibly good and high-quality product. Workday is...
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Product
The system has gone a little bit static. I don't think that it has grown much. I am not saying that...
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Relationship
It has been a long time, but there was one point when a Workday higher-up was actually on the phone...
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Product, Value
The system has the ability to provide invaluable data to help drive outcomes. I don't know that our...
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Operations
The initial and ongoing training from Workday was good. They also do well with their innovation and...
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Culture, Product, Value
Workday Human Capital Management works exactly as promoted. It is one of the most expensive products...
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Operations, Product
When we implemented Workday Human Capital Management, it was very different than other ERP systems...
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Value
Lately, there have been a few things that have caused some discontent among the Workday family of...
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Product
Workday’s biggest strength is just that there is one system and one record, and everything is all...
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Relationship, Product
Workday could improve electronic candidate scheduling and integrations with the hiring managers,...
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Operations
Workday does a really good job with their training. We just don't always find the time to take...
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Relationship
When we contact Workday's support, there are times when we get quick responses to the questions that...
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Loyalty
Workday needs to be more nimble than smaller competitors because they are so big; there is a risk...
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Relationship
As far as product features go, we see the vendor continually improving and upgrading the product. We...
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Culture, Relationship, Product
With Workday, we had unexpected downtime that lasted several hours. There has been a lot of pressure...
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Loyalty, Relationship
Workday's team is very responsive to any needs that we have. We are satisfied with what we have in...
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Culture, Value
We have a contract with Workday that covers what we need, and that includes quite a bit, such as the...
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Loyalty, Product
In general, Workday Human Capital Management is a strong product. It has very heavy adoption, usage,...
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Relationship
I do feel like with Workday, nothing is free. I think Workday's problem is they assume people know...
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Loyalty, Operations, Product
If a user has never worked in a Workday system before, there can be a bit of a learning curve to...
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Loyalty
Workday is awesome. The future of human capital management, enterprise resource planning, and talent...
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Value
Workday Human Capital Management is expensive, but what the system has the ability to do, even the...
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Operations
The Workday training classes were good, but we took them long before we started building the...
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Loyalty, Product
We are very satisfied with Workday Human Capital Management and are looking to enhance it. Recently,...
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Product
There is still some room for improvement in terms of integration. The integration with some systems...
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Relationship
There is room for improvement with Workday’s customer support. My team and I didn’t have a great...
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Relationship
Workday listens to their customer base. We have the ability to create a brainstorm, and we know that...
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Value
I would not buy Workday Human Capital Management again because it seems to be too new a product. I...
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Loyalty
If I were Workday trying to advertise why a customer should go with their talent management tool...
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Operations, Product
One of my big questions right off the bat when we were watching demos for Workday Human Capital...
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Product
I would like to have easier reporting in Workday Human Capital Management because in other programs,...
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Operations, Value
Workday does not do the implementation themselves. Workday is a good company to work with, but we...
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Relationship
I don't know who to contact or how I could even contact anyone at Workday because I can’t access...
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Culture
Workday came to the table and worked really closely with us on costs. We had a very fluid...
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Product
As an end user of the Workday product, I would love to see some development. Any external processes...
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Operations
Workday had a different model for learning their system. It was really hands on from the beginning....
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Product
I am very happy with Workday Human Capital Management. The big things that are going well are how we...
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Product
With Workday Human Capital Management, the reporting is there in terms of open positions and...
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Operations
Workday pushes out two upgrades a year that everybody is forced to take. We don't necessarily have...
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Loyalty, Value
We have had a lot of internal leadership changes recently, and rather than expanding, we are really...
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Culture, Value
Our previous vendor did nickel-and-dime us for every little thing. We don't get that at all from...
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Product
The product’s biggest strength is its ability to make data available to the end users by allowing...
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Operations, Product
I have been in the HRIS space for many years, and I have seen a lot of systems. Workday's system is...
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Value
I'm spending a lot of money for what I get from Workday. There is an extra cost for support, whether...
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Operations, Value
The quality is good with the training. We have our gripe with the nickel-and-diming, though. The...
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Product, Value
We have some great value out of the core Workday platform. The product is certainly a step forward...
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Relationship
Workday has frequent, regular contacts. They take the time to listen to our problems and know our...
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Relationship
Workday sends out a lot of communications related to downtime and maintenance.
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Value
Workday is very expensive. There is too much hype about them; they say they can do everything, but...
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Culture, Relationship
Workday has streamlined a lot of the work overall. But the shared service model that we implemented...
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Relationship
We would tell people considering a talent management solution that the technology stack isn't going...
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Product
The primary integration difference with Workday is that we don't just solely need to integrate with...
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Product
When it comes to just HR operations, the feedback I receive from Workday works really well. But when...
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Relationship, Product
We wish Workday had more in terms of performance management to make the process simpler and easier....
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Relationship
Workday is a bit smaller of an organization, so the connections and relationships are a bit more direct....
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Loyalty
We are looking to do some things to enhance talent and onboarding over the next year. We are hoping...
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