Workday Human Capital Management (Talent Management) Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 11:18:45 PM and Model.EvProductId = 71874

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User Commentary

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Manager

Functionality and Upgrades

The system is not very fun to use, but it does work. There are some things that Workday could...

Sep 2020
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Manager

ROI / Cost (care and feeding)

I would not buy the system myself. It is not intuitive. I didn't purchase it. Our HR people did, but...

Sep 2020
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Manager

Service and Support

We have to contact our HR for ongoing support, and that is awful. I wouldn't say that the problem is...

Sep 2020
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Manager

ROI / Cost (care and feeding)

Workday charges us for some new things but not for every little thing that we want to do in the...

Sep 2020
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Manager

Functionality and Upgrades

I like that we are all on the same version because the system is cloud based. I like that we can...

Sep 2020
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Manager

Service and Support

We have a customer success manager who we meet with, and we have an annual meeting as well. I don't...

Sep 2020
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Manager

Functionality and Upgrades

There are areas of improvement when it comes to the user experience, and some things are more...

Sep 2020
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Manager

Relationship

Workday's executives seem to be very involved. I usually connect with the people that work for...

Sep 2020
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Manager

Functionality and Upgrades

We are very satisfied with the product and what it has to offer. As long as we capitalize on what...

Sep 2020
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Manager

ROI / Cost (care and feeding)

We are a company that supports Workday. It is our business plan to move forward with Workday's...

Sep 2020
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Director

Lessons Learned

I think with Workday, we got what we paid for in terms of the system being configurable but not...

Aug 2020
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Director

Lessons Learned

Workday is not the strongest with talent acquisition. The reason I say that is we had to invest...

Aug 2020
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Director

Relationship

Workday could improve the services side of things. I think the lack of partnering with our...

Aug 2020
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Director

Functionality and Upgrades

I would buy Workday's system again. I don’t regret getting it. The ease of use for end-users is...

Aug 2020
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Director

Service and Support

During COVID-19, Workday donated a bunch of supplies to us, like face masks and shields. They did...

Aug 2020
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Analyst/Coordinator

Functionality and Upgrades

So far, we can make the product do whatever we need it to do. The flexibility to customize it to...

Aug 2020
 Helpful

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Analyst/Coordinator

Implementation and Training

Training is a weak spot of Workday. It is very expensive and difficult for us to get to any of the...

Aug 2020
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Manager

Service and Support

I have been working with Workday for several years. I am extremely impressed with them from an...

Jun 2020
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Manager

Service and Support

Workday’s support does apply to the COVID-19 crisis, although I haven’t had to tap into their...

Jun 2020
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Manager

Future Outlook

I think our satisfaction will be consistent in a year from now. Unless the vendor implements...

Jun 2020
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Manager

Functionality and Upgrades

We use another vendor for a training module perspective, but we still very much use the talent and...

Jun 2020
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VP/Other Executive

Technology

I think Workday is great from an HCM standpoint. I think Workday was the first to get into that...

Jun 2020
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VP/Other Executive

Functionality and Upgrades

Workday is able to handle configuration-based complexity on the pay practices. It is almost like...

Jun 2020
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Director

Future Outlook

Workday’s system is absolutely part of our long-term plans. We are adopting a number of new modules.

Apr 2020
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Director

Relationship

From our experience, the vendor doesn’t keep all their promises. In particular, there are big...

Apr 2020
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Director

Functionality and Upgrades

We were not able to adopt the vendor’s timekeeping system. Initially, our organization was supposed...

Apr 2020
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Director

Functionality and Upgrades

The system is set up to be very fluid and easy to use. One of the reasons we went to Workday was...

Mar 2020
 Helpful

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Director

Functionality and Upgrades

The system is easier to use than our previous system. The difference is like night and day. The...

Mar 2020
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Director

ROI / Cost (care and feeding)

The vendor's training is extremely pricey. They offer office hours to help us problem solve. I like...

Mar 2020
 Helpful

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Director

Relationship

We engaged a few different consultants from Workday, but there was a steady churn of different...

Mar 2020
 Helpful

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Director

Implementation and Training

During our implementation, it was clear that we were having struggles, but Workday just kind of let...

Mar 2020
 Helpful

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Analyst/Coordinator

Lessons Learned

We had a consultant help us, and that went pretty smoothly. The system works very well. It is...

Mar 2020
 Helpful

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Analyst/Coordinator

Interfacing and Integration

We integrated Workday’s system with our time and attendance and staffing and scheduling solutions....

Mar 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I would like to see more automation for certain things that we didn’t have to worry about before. We...

Mar 2020
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Analyst/Coordinator

Service and Support

The reports are helpful. The vendor is great at resolving issues with the reports or developing new...

Mar 2020
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Manager

Service and Support

Things are going well with Workday. We like their support and product. We anticipate that things...

Mar 2020
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VP/Other Executive

Interfacing and Integration

The full integration is huge. Everything is sitting in one system, and we can track things as they...

Jan 2020
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VP/Other Executive

Sales and Contracting

The system works great, but when Workday came out, they showed us the product with all the data that...

Jan 2020
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VP/Other Executive

Relationship

Workday’s executive involvement is good. The executives are very invested.

Jan 2020
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VP/Other Executive

Other Observations & Comments

We didn’t want to put old structures in place that wouldn’t support the tool, so we made some...

Jan 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

We didn’t ever miss a beat with payroll after implementing Workday’s tool. One of the things that...

Jan 2020
 Helpful

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VP/Other Executive

Relationship

On the services side, Workday has been a great partner. They are very proactive. If we have any...

Jan 2020
 Helpful

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VP/Other Executive

Other Observations & Comments

The quality of Workday’s training varied. I would rate the recruitment side lower than the rest of...

Jan 2020
 Helpful

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VP/Other Executive

Other Observations & Comments

Workday is not our end-to-end solution for every HR functionality and software need. We are still...

Jan 2020
 Helpful

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VP/Other Executive

Service and Support

We partner with Workday when it comes to support, but overall, their support is somewhat difficult....

Jan 2020
 Helpful

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VP/Other Executive

Technology

Workday is pretty good about delivering new technology. If they deliver on all the things we want,...

Jan 2020
 Helpful

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VP/Other Executive

Interfacing and Integration

Workday’s system is better than the solution we were previously using. It is fully integrated with...

Jan 2020
 Helpful

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Director

Other Observations & Comments

The system is pretty close to meeting all of our needs. There are some nuances in healthcare, and...

Dec 2019
 Helpful

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Director

Service and Support

Workday is very proactive about their communication. If there is ever any downtime, the vendor is...

Dec 2019
 Helpful

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Director

Functionality and Upgrades

Workday doesn’t do implementations. We use an implementation partner to do implementations, and we...

Dec 2019
 Helpful

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Director

Interfacing and Integration

Workday’s integration is feeding files to other systems. We would rate the vendor highly in terms of...

Dec 2019
 Helpful

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Director

Functionality and Upgrades

The ease of use depends on the end user. Workday claims that anyone who can shop on Amazon can...

Dec 2019
 Helpful

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Director

Lessons Learned

The user experience and predictable expenses make the vendor unique. The caveat is that we have to...

Dec 2019
 Helpful

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Director

Other Observations & Comments

I would tell the vendor to have their annual conference in the center of the country so that people...

Dec 2019
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

The Workday system is pretty strong in terms of driving tangible outcomes. We are experiencing ROI....

Nov 2019
 Helpful

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VP/Other Executive

Lessons Learned

With one of our implementations, we had an implementation vendor. Workday provided quality...

Nov 2019
 Helpful

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VP/Other Executive

Service and Support

Workday’s ongoing support is good. Their user groups are mature. They push learning communities...

Nov 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

Workday’s talent-acquisition module and learning module need development. We actually have a list of...

Nov 2019
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

We built a case based on HR productivity to pay for Workday’s solution. We found that the solution...

Nov 2019
 Helpful

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VP/Other Executive

Lessons Learned

The Workday system is software as a service. So I would tell an organization adopting the system to...

Nov 2019
 Helpful

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Manager

Implementation and Training

The training that we pay for is fantastic.

Nov 2019
 Helpful

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Manager

Implementation and Training

In implementations that vendors lead, individuals believe that there won’t be any manipulation...

Nov 2019
 Helpful

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Manager

Implementation and Training

When people are onboarding, they are too new to understand what they are looking at. Workday has...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

I love the way the solution looks, and the vendor is coming out with a new people experience soon....

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

We can create all different kinds of disciplinary actions. When we coach our employees, we don’t...

Nov 2019
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Manager

Relationship

Workday’s customer success managers are really good when we reach out to them about something. They...

Nov 2019
 Helpful

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Manager

Service and Support

Workday’s customer service model is impeccable. The vendor’s innovation seems to be a leader in the...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

Workday's system meets 90% of our needs, and that is a higher percentage than a lot of systems...

Nov 2019
 Helpful

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Manager

Future Outlook

Some of Workday's modules haven't been around very long, and we know and accept that. The system has...

Nov 2019
 Helpful

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Manager

Service and Support

No product or vendor will ever have 100% of what providers need, but the majority of the time,...

Nov 2019
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Manager

Relationship

Workday has something called the Workday Community, which is really good. A lot of vendors talk...

Nov 2019
 Helpful

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Manager

Service and Support

Workday is very proactive. They are trying to be on the cutting edge and are releasing new things...

Nov 2019
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Manager

Relationship

In the last year or so, Workday has seen some growth in the healthcare industry. We went from having...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

I think there are a couple of Workday modules, such as those for talent management, performance, and...

Nov 2019
 Helpful

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Manager

Service and Support

From a healthcare perspective, we have unique needs that organizations from most other industries...

Nov 2019
 Helpful

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Manager

Relationship

We have a dedicated customer support person from Workday. That person is not developing software or...

Nov 2019
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Manager

Relationship

The Workday executives are involved in our organization and our success. I haven't personally...

Nov 2019
 Helpful

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Manager

Future Outlook

Workday does a great job of announcing new releases. They talk about things, so we know when things...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

Our experience with Workday has been very great. We came from some older systems that we had had for...

Nov 2019
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Manager

Service and Support

We have had a really great experience with Workday, including in our dealings with them from a...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

I am a big proponent of Workday's offering. I think the overall product quality is excellent. I...

Nov 2019
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Manager

Other Observations & Comments

I think the platform's ease of use depends on the module. Some modules are easier than others. I...

Nov 2019
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Director

Functionality and Upgrades

With Workday's system, users are definitely getting a user experience that is similar to any other...

Nov 2019
 Helpful

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Director

Implementation and Training

Workday doesn't offer frequent training. They have more niche training that isn't offered regularly....

Nov 2019