Bookmark

Workday Human Capital Management (Talent Management) Commentary
Filtered view: All

Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Director

Product

There are many tasks available on the mobile version. It is very good and helps drive engagement...

Unrated
Mar 2026

 or  to see details.

Director

Operations

My implementation partner and I have regular calls to talk. If I have a question, I call them.

Unrated
Mar 2026

 or  to see details.

Director

Culture

Workday has been pretty much exceeding my expectations. There are a couple of things, but we expect...

Unrated
Mar 2026

 or  to see details.

Manager

Loyalty, Product, Value

The solution has just been great for us since we got it up and running. Having employees be able to...

Unrated
Mar 2026

 or  to see details.

VP/Other Executive

Relationship, Product

Whenever we have a big problem, we want it fixed immediately. There have been instances when that...

Unrated
Mar 2026

 or  to see details.

VP/Other Executive

Operations

For ideal training, I would prefer more on-site training from Workday. That may be a personal...

Unrated
Mar 2026

 or  to see details.

VP/Other Executive

Value

Workday Human Capital Management is an expensive product, but we have gotten a lot out of it. It...

Unrated
Mar 2026

 or  to see details.

VP/Other Executive

Relationship

We have good people from Workday. They have done a good job reaching out to us, and even their...

Unrated
Mar 2026

 or  to see details.

VP/Other Executive

Loyalty

With the new areas we are working in, it would be nice to see an AI product from Workday for the...

Unrated
Mar 2026

 or  to see details.

VP/Other Executive

Loyalty

Workday is innovative. They are introducing a solid product line, and they have a good, strategic...

Unrated
Mar 2026

 or  to see details.

Analyst/Coordinator

Operations

With training, there was just so much to absorb so quickly, so longer training periods might be better....

Unrated
Nov 2025

 or  to see details.

Analyst/Coordinator

Operations, Product

The updates for the solution are really smooth. They happen on weekends, and then on Monday morning,...

Unrated
Nov 2025

 or  to see details.

Analyst/Coordinator

Relationship

When it comes to support, things take a little longer than I think they should. We do everything...

Unrated
Nov 2025

 or  to see details.

VP/Other Executive

Relationship

Workday absolutely keeps their promises. We have a very close relationship with them. We have built...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Relationship, Operations

I wasn't here when we implemented Workday Human Capital Management, but the team member who did the...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Operations

The training from Workday has been excellent. We recognize that Workday has a lot of development...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Operations, Product

Workday Human Capital Management is relatively intuitive. We don't have to do much training or put...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Product

There are some experiences where we would prefer an augmented UI in Workday Human Capital...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Product

We are so complex and often have to build things to support whatever we need to do in Workday Human...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Loyalty, Relationship

Workday is moving extremely fast, and I don't think there is a solution that is better than this...

Unrated
Oct 2025

 or  to see details.

Analyst/Coordinator

Product

Workday Human Capital Management covers a lot, but I mainly use the learning component. That piece...

Unrated
Oct 2025

 or  to see details.

Analyst/Coordinator

Operations

I don’t think the person from Workday we worked with for the implementation was fully familiar with...

Unrated
Oct 2025

 or  to see details.

Analyst/Coordinator

Operations

Unless we pay a lot for it, we don’t really get formal Workday training. Our training basically...

Unrated
Oct 2025

 or  to see details.

Analyst/Coordinator

Relationship

Workday provides system releases and lets us know months in advance what those updates will include.

Unrated
Oct 2025

 or  to see details.

Analyst/Coordinator

Loyalty

We recently moved to Workday Human Capital Management, and it has been a huge change. We switched to...

Unrated
Oct 2025

 or  to see details.

Analyst/Coordinator

Relationship

Workday's support system is difficult to use. Their web-based community makes it hard to find what...

Unrated
Oct 2025

 or  to see details.

Manager

Operations

Workday doesn't necessarily do the implementation. We usually use a third-party partner. Workday...

Unrated
Oct 2025

 or  to see details.

Manager

Product

The system has our reporting bridges, so it shows our organization and talks to other systems too....

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Product

I’m sure there is something that is a little hinky with Workday Human Capital Management, but it is...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Loyalty, Value

Workday is coming out with some cool things. We don’t have everything yet. There is going to be more...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Operations, Value

With Workday Human Capital Management, our number-one goal is to pay people accurately, and we did...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Relationship

Workday is pretty responsive when we have a case or something opened. I did have a leadership person...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Relationship

I don't think Workday broke a promise. If anything went a little left, they helped us get it back on...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Operations

With Workday, we selected some people and moved some people out whenever they weren't great. In the...

Unrated
Oct 2025

 or  to see details.

VP/Other Executive

Product

The strength of Workday Human Capital Management is that everything is consolidated in one place....

Unrated
Sep 2025

 or  to see details.

VP/Other Executive

Product

One of the complaints about Workday Human Capital Management is that there is a lot of clicking, so...

Unrated
Sep 2025

 or  to see details.

VP/Other Executive

Operations

Workday doesn't really do training. They have no materials because they say the product changes too...

Unrated
Sep 2025

 or  to see details.

VP/Other Executive

Loyalty, Product, Value

Having everything in one place in Workday's system is really good from a reporting and...

Unrated
Sep 2025

 or  to see details.

VP/Other Executive

Relationship

Workday’s customer support is really good. We meet with Workday all the time. They are very...

Unrated
Sep 2025

 or  to see details.

VP/Other Executive

Value

Workday gives us all the AI features and doesn’t charge us for them, but sometimes we think...

Unrated
Sep 2025

 or  to see details.

VP/Other Executive

Culture

Workday is pretty up front about when we do our licensing, so we know what we are getting into....

Unrated
Aug 2025

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Operations, Product

Workday has a really quality product. I think it is really up to the organization to figure out how...

Unrated
Aug 2025

 or  to see details.

VP/Other Executive

Relationship

There were changes in the last year at Workday, and we have struggled a little with some of...

Unrated
Aug 2025

 or  to see details.

CNO

Product

The solution is not intuitive, and it requires lots of job aids to complete functions. The solution...

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Culture, Loyalty, Relationship

Workday will tell us about most things in the system. They go through demos, and they are very...

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Product

Workday's old end-user interface was better. Some of that has to do with the end user though....

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Value

Workday Human Capital Management is expensive. Workday has gotten stricter as they have gotten...

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Relationship, Product

Workday has been really good about production turnovers. Their production turnover of major releases...

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Loyalty, Product

Most organizations are going in the direction of data lakes. We want to keep everything in Workday's...

Unrated
Jul 2025

 or  to see details.

VP/Other Executive

Culture, Relationship

I can't think of anything that Workday hasn't kept their promises about. I am sure that there is...

Unrated
Jul 2025

 or  to see details.

Director

Loyalty, Operations, Product

There are some gaps with the vendor's learning management product, particularly when it comes to...

Unrated
Jun 2025

 or  to see details.

Director

Loyalty

We are looking at labor market intelligence products that integrate with Workday and go beyond what...

Unrated
Jun 2025

 or  to see details.

Director

Relationship, Product

We hear a lot of feedback from our users who have trouble navigating and completing transactions in...

Unrated
Jun 2025

 or  to see details.

Director

Relationship, Product

We continue to be happy with the quality of Workday's solutions and the fact that they are...

Unrated
Jun 2025

 or  to see details.

Director

Product

We have directly suggested that the vendor improve their preboarding and onboarding. The issue is...

Unrated
Jun 2025

 or  to see details.

Director

Loyalty, Relationship

We have generally been a very satisfied client, and we have become very committed to Workday in...

Unrated
Jun 2025

 or  to see details.

Director

Relationship

We need to make use of the vendor's professional services organization for our projects, and we have...

Unrated
Jun 2025

 or  to see details.

VP/Other Executive

Product, Value

We have achieved a lot of efficiency with the system. It has opened us up to process improvements....

Unrated
Jun 2025

 or  to see details.

VP/Other Executive

Relationship

As a company, Workday is very solid. The account individuals who we work with are always responsive....

Unrated
Jun 2025

 or  to see details.

VP/Other Executive

Product

We are using the product the way it is designed. That means that we are using almost all of the...

Unrated
Jun 2025

 or  to see details.

VP/Other Executive

Product

I think there is an opportunity to improve healthcare-specific items, licensure, and credentialing....

Unrated
Jun 2025

 or  to see details.

Director

Relationship

Workday isn't super proactive. We do pay for extended support, and they are proactive on that side...

Unrated
Jun 2025

 or  to see details.

Director

Relationship

There have been instances where my organization has experienced some issues, and before I could find...

Unrated
May 2025

 or  to see details.

Director

Relationship

Workday's architecture is really futuristic. We have asked Workday to do a demo for us on their AI...

Unrated
May 2025

 or  to see details.

Director

Culture

Workday outclasses another of our vendors because Workday does a license review once a year. Workday...

Unrated
May 2025

 or  to see details.

Manager

Relationship

Workday has supported us with directing us to potential consultants and firms that can help us with...

Unrated
Apr 2025

 or  to see details.

Director

Relationship

Workday tends to prioritize their features based on their highest-paying customers. Workday doesn't...

Unrated
Apr 2025

 or  to see details.

Director

Loyalty

Workday is very cutting-edge in terms of their investments in new technology with an emphasis on the...

Unrated
Apr 2025

 or  to see details.