Workday Human Capital Management (Talent Management) Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Value
Workday Human Capital Management is expensive, but what the system has the ability to do, even the...
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Operations
The Workday training classes were good, but we took them long before we started building the...
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Loyalty, Product
We are very satisfied with Workday Human Capital Management and are looking to enhance it. Recently,...
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Product
There is still some room for improvement in terms of integration. The integration with some systems...
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Relationship
There is room for improvement with Workday’s customer support. My team and I didn’t have a great...
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Relationship
Workday listens to their customer base. We have the ability to create a brainstorm, and we know that...
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Value
I would not buy Workday Human Capital Management again because it seems to be too new a product. I...
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Loyalty
If I were Workday trying to advertise why a customer should go with their talent management tool...
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Operations, Product
One of my big questions right off the bat when we were watching demos for Workday Human Capital...
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Product
I would like to have easier reporting in Workday Human Capital Management because in other programs,...
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Operations, Value
Workday does not do the implementation themselves. Workday is a good company to work with, but we...
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Relationship
I don't know who to contact or how I could even contact anyone at Workday because I can’t access...
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Culture
Workday came to the table and worked really closely with us on costs. We had a very fluid...
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Product
As an end user of the Workday product, I would love to see some development. Any external processes...
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Operations
Workday had a different model for learning their system. It was really hands on from the beginning....
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Product
I am very happy with Workday Human Capital Management. The big things that are going well are how we...
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Product
With Workday Human Capital Management, the reporting is there in terms of open positions and...
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Operations
Workday pushes out two upgrades a year that everybody is forced to take. We don't necessarily have...
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Loyalty, Value
We have had a lot of internal leadership changes recently, and rather than expanding, we are really...
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Culture, Value
Our previous vendor did nickel-and-dime us for every little thing. We don't get that at all from...
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Product
The product’s biggest strength is its ability to make data available to the end users by allowing...
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Operations, Product
I have been in the HRIS space for many years, and I have seen a lot of systems. Workday's system is...
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Value
I'm spending a lot of money for what I get from Workday. There is an extra cost for support, whether...
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Operations, Value
The quality is good with the training. We have our gripe with the nickel-and-diming, though. The...
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Product, Value
We have some great value out of the core Workday platform. The product is certainly a step forward...
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Relationship
Workday has frequent, regular contacts. They take the time to listen to our problems and know our...
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Relationship
Workday sends out a lot of communications related to downtime and maintenance.
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Value
Workday is very expensive. There is too much hype about them; they say they can do everything, but...
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Culture, Relationship
Workday has streamlined a lot of the work overall. But the shared service model that we implemented...
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Relationship
We would tell people considering a talent management solution that the technology stack isn't going...
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Product
The primary integration difference with Workday is that we don't just solely need to integrate with...
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Product
When it comes to just HR operations, the feedback I receive from Workday works really well. But when...
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Relationship, Product
We wish Workday had more in terms of performance management to make the process simpler and easier....
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Relationship
Workday is a bit smaller of an organization, so the connections and relationships are a bit more direct....
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Loyalty
We are looking to do some things to enhance talent and onboarding over the next year. We are hoping...
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Product
The learning module is a little underdeveloped, but it is getting better. Some pieces of the...
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Operations, Product
The ease of use could be better. It feels like the product needs a once-over by end users before it...
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Operations
Workday offers a great catalog of really good training.
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Loyalty, Product
I haven't seen a ton of new stuff coming out from Workday, but I know they are adding new feature...
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Culture, Relationship
Workday needs to work on giving us more answers. If they don't understand what we are trying to do,...
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Relationship
Workday’s quality of ongoing phone and web support is not super strong. We would like more answers....
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Operations
Workday has transformed HR. We mapped every process the way it was, took a step back, and designed...
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Relationship
We can call the higher-ups, and they get us to the right people. We have a good relationship. I have...
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Culture, Operations, Value
Workday was very disciplined about the implementation. They weren't shy about telling us that they...
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Product
All the releases have been seamless. We really haven't had any big problems with the releases. That...
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Loyalty
It is clear that Workday products are best-in-class software. We have gotten some other software...
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Relationship
We have a ticket open right now with Workday that has been open for a while, and I am struggling to...
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Loyalty, Relationship, Product
I only have great things to say about Workday. One thing that I really like about Workday is that...
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Operations, Product, Value
I wouldn't buy Workday Human Capital Management again because it really isn't user friendly. Even...
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Product
I like that everything is integrated in the product; things from the applicant tracking system...
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Product
The product’s recruitment piece is not as strong as some others; it is very clunky for hiring...
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Product
Workday started with the perception that finance is finance, and they are finally recognizing that...
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Product
We have done a few upgrades since we went live, and I think we have maybe had one issue that we have...
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Loyalty, Relationship
There are a few things, like optical scanning of invoices, that we are still not doing in Workday's...
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Relationship
It is hard to know what Workday is working on. We have what we have and are focused on it, but...
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Relationship
Workday has created an advisory council for healthcare, so we get to sit at the table on a regular...
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Product
In regard to our ability to pull data out of Workday's system to create analysis, we can turn around...
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Loyalty, Relationship
I think we are going to hit some stumbling blocks as we take the product into a new market with...
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Product
The tool set itself is great. A big part of the challenge that companies face is truly leveraging...
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Product
Workday’s biggest strength is how quickly the product can be configured. The functional teams can...
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Relationship
I get notifications from Workday, and I have connections to all levels of their organization.
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Relationship
Workday can be a little reticent about making promises until they are sure they can keep them. They...
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Product
Workday's product is always growing. There is always room for improvement, but I think Workday is...
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Value
Workday has a fairly pricey product, but I think we do get our money's worth, and I think our...
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Operations, Product
My experience with the Workday system as a user has been very good. It is a nice, menu-driven system...
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Loyalty
We have deployed the Workday solution, and we will be unified in the near future across our...
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Product
We have seen outcomes from the product with our diversity strategy and from the vendor's pre-built...
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Product, Value
If I were to recommend the product to someone, I would tell them that the system's functionality and...
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Product
We have brainstormed a few things that it should be pretty simple for the vendor to fix in the...
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Product
Workday's system is very reliable and stable. The system far exceeds our previous human-capital...
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Relationship
With Workday's ticketing system, the vendor always responds very quickly. We might not get an...
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Value
We are trying to get the best bang for our buck with Workday, and we have been pretty successful....
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Product
Workday’s upgrades are seamless. The notes are crisp, and the processes are very disciplined.
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Relationship
Workday has a high commitment for human capital management because that is where they started. They...
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Culture, Relationship
The vendor has a very busy presales organization. When we need a presales consultant to do demos of...
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Value
The vendor's prices are high. We pay a lot if we want an extra tenant beyond the normal tenants that...
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Loyalty
We moved off of our old system in favor of Workday's system. Our strategy was to go to a unified...
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Product
One thing that is useful about Workday Human Capital Management is that there is a foundation. When...
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Product
Workday Human Capital Management is very intuitive. The vendor has streamlined the inbox and...
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Product
Some of the great functions in Workday Human Capital Management are not available on mobile yet, and...
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