Workday Human Capital Management (Talent Management) Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Loyalty, Operations, Product
There are some gaps with the vendor's learning management product, particularly when it comes to...
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Loyalty
We are looking at labor market intelligence products that integrate with Workday and go beyond what...
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Relationship, Product
We hear a lot of feedback from our users who have trouble navigating and completing transactions in...
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Relationship, Product
We continue to be happy with the quality of Workday's solutions and the fact that they are...
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Product
We have directly suggested that the vendor improve their preboarding and onboarding. The issue is...
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Loyalty, Relationship
We have generally been a very satisfied client, and we have become very committed to Workday in...
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Relationship
We need to make use of the vendor's professional services organization for our projects, and we have...
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Product, Value
We have achieved a lot of efficiency with the system. It has opened us up to process improvements....
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Relationship
As a company, Workday is very solid. The account individuals who we work with are always responsive....
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Product
We are using the product the way it is designed. That means that we are using almost all of the...
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Product
I think there is an opportunity to improve healthcare-specific items, licensure, and credentialing....
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Relationship
Workday isn't super proactive. We do pay for extended support, and they are proactive on that side...
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Relationship
There have been instances where my organization has experienced some issues, and before I could find...
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Relationship
Workday's architecture is really futuristic. We have asked Workday to do a demo for us on their AI...
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Culture
Workday outclasses another of our vendors because Workday does a license review once a year. Workday...
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Relationship
Workday has supported us with directing us to potential consultants and firms that can help us with...
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Relationship
Workday tends to prioritize their features based on their highest-paying customers. Workday doesn't...
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Loyalty
Workday is very cutting-edge in terms of their investments in new technology with an emphasis on the...
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Culture, Operations
Workday doesn't do implementations. I have heard that they might change that because of some...
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Product
Workday's product is for all industries. It isn't really designed for healthcare. It can work for...
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Product
We are pretty stable. The product is fine. There are some functionalities in the system, like its...
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Loyalty, Relationship
We have access to Workday's strategy road maps, and the vendor is positioned to deliver a lot of...
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Culture
Workday's methodology is that when an organization is in a contract, even if they look different or...
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Relationship, Product
There has been a lot of focus, especially recently, on AI and machine learning. There is always an...
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Product
Something that is lacking in this solution is the ACA reporting. We actually use a third party for...
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Relationship
Workday is proactive. When something is going on, we get an alert from the Workday Community, even...
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Relationship, Product
If a manager is terminated or is caught up in a reduction in force, any of their pending tasks go...
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Relationship, Product
There is a bit of an opportunity in the healthcare sector with Workday's focus, especially with...
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Operations
The implementation of Workday's system didn't go as smoothly as other implementations just because...
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Relationship, Product
Some of the end users have some trouble navigating through Workday Human Capital Management and...
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Relationship
I don’t have much involvement with Workday, and I have to reach out through our organization’s...
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Operations, Product
Workday Human Capital Management can be very useful for the most part, but it is really dependent on...
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Relationship, Operations
The vendor is proactive when it comes to upgrades. They tell us everything that is going to happen...
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Operations, Product
I have been using the product for a few years, and I am still learning quite a bit about it. My...
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Relationship
The vendor's support is never very quick. Things usually take them a few days to a week, but they...
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Culture, Value
Workday's system is very expensive to begin with, so I guess Workday doesn't need to charge for...
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Product
We would like to keep solidifying Workday Human Capital Management, and we still need a timekeeping...
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Relationship
Workday does keep promises. They have been really a good partner. We are glad that we have Workday....
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Operations, Product
Our finance and HR people are really happy with Workday Human Capital Management. Our teams felt...
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Loyalty, Relationship, Product
We work with a talent team to recruit for us, and I can go into Workday Human Capital Management to...
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Product
If we want to put an offer out, the compensation review is all done still outside of Workday Human...
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Relationship
Workday’s customer support people respond to everything really well. We haven't had any issues. We...
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Product
Workday Human Capital Management is very user-friendly; I like its look, feel, and flexibility. The...
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Product
How the organizational and structural hierarchy in Workday Human Capital Management works is...
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Operations
Workday actually revamped their training methodology because they got a lot of feedback around...
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Relationship, Product
Workday's talent management piece is fine. In my mind, goals are goals and attainment is attainment....
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Culture, Relationship
Workday was receptive to the changes that we were looking to make to our agreement with them, so we...
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Product
One area that we struggle with in Workday is how licensure is maintained in the certification area...
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Culture, Loyalty, Operations
We got a couple of Workday answers about what the system would and wouldn't do, and I think the...
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Product
Workday Human Capital Management has been fantastic for us. There has been a night-and-day...
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Value
The price of Workday Human Capital Management just keeps going up. It feels like Workday is not...
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Culture
I have noticed that Workday is growing a lot as a company. They are public, and they have various...
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Operations
We would like more training from Workday, frankly. They do some, but not very much. Their model is...
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Product
Workday Human Capital Management does a whole release cycle type of thing, and they actually publish...
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Operations, Product
Workday has a lot of integration partners, so that can really make integrating less of a challenge...
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Operations, Product
It has been easy for our end users to go into Workday Human Capital Management, validate their data,...
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Relationship
Workday’s support is pretty much targeted at submitting requests online, and that is fine, but it is...
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Relationship
When we submit a case with Workday, they have been really responsive, informative, and helpful, but...
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Relationship, Operations
We had an implementation partner that we heard things from, and we wanted to bounce the same type of...
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Relationship
For Workday’s support, we largely have to log online cases, but the support people are extremely...
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Loyalty, Value
We pay a lot for Workday Human Capital Management, but on the flip side, part of our decision to...
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Loyalty, Product
We are working in a world now where we have Workday on one side and another vendor on the other....
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Operations, Product
Overall, the product is feature rich. We have a best-in-breed mentality, which means that no product...
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Relationship, Product
Once we engage the right people, Workday Human Capital Management works well. Workday could be more...
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Loyalty, Relationship, Product
Workday is generally an organization where we wonder who their competition is. Other vendors really...
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Culture, Value
Generally, Workday is an expensive vendor. Some people might say we get what we pay for in life. The...
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Loyalty, Relationship
I have been to Workday conferences. Some vendors really oversell things. We get the product, and it...
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Loyalty, Product
Ease of use is a dilemma because some of it has to do with the user, meaning that we can configure...
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Operations
Overall, Workday Human Capital Management has been a great decision for us. I like the vendor's...
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Product
There are multiple ways to integrate with Workday Human Capital Management. There is basically...
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Relationship, Operations
Workday is rock solid on upgrades. The training is pretty much on us. We live in a self-taught world...
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Product
Workday Human Capital Management is not user friendly. Almost everything about it is difficult. It...
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Culture, Operations
Some software companies give us an introduction to what is new, but it will actually be a video that...
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Relationship, Operations
Sometimes Workday will see we are having a problem with something and will give us an article we can...
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Operations, Product
I have gotten used to Workday Human Capital Management, but it is really difficult for employees who...
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Product
What I like about Workday Human Capital Management is that everything we need is in one location. We...
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Product
Workday Human Capital Management is a beautiful system. We like the different fields in the...
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Relationship, Operations
Workday doesn't have enough on the bench. We had to bring in a third party to help us put Workday...
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Relationship, Product
I would love it if the vendor would provide different types of questions in the system's talent...
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Operations
I would like a bit more time for Workday's implementation testing. The window when we can test...
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Culture, Product
Workday obviously promotes, sells, and demos their product with a standard layout process, and...
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Product
Nothing is perfect, but Workday's system is an incredibly good and high-quality product. Workday is...
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Product
The system has gone a little bit static. I don't think that it has grown much. I am not saying that...
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Relationship
It has been a long time, but there was one point when a Workday higher-up was actually on the phone...
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Product, Value
The system has the ability to provide invaluable data to help drive outcomes. I don't know that our...
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Operations
The initial and ongoing training from Workday was good. They also do well with their innovation and...
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Culture, Product, Value
Workday Human Capital Management works exactly as promoted. It is one of the most expensive products...
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Operations, Product
When we implemented Workday Human Capital Management, it was very different than other ERP systems...
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