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Workday Human Capital Management (Talent Management) Comments
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KLAS Research Director - Tanya Egbert
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Manager

The main role that we see from Workday is more of that ongoing day-to-day support, so they could be...

Jul 2021
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Manager

There are little gaps here and there in the system that are a little frustrating, but overall, the...

Jul 2021
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CIO

When an update comes along, we have to make sure our various integrations still run properly before...

Jun 2021
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CIO

The vendor has an ecosystem of partners that they work with for implementations and things like...

Jun 2021
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CIO

When we have had hands-on training, it has been top quality. Through the pandemic and through some...

Jun 2021
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CIO

Workday is terrific at avoiding nickel-and-diming. The vendor has been very fair to us with respect...

Jun 2021
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VP/Other Executive

Workday does what they say that they are going to do with the product. They definitely don't overpromise....

Jun 2021
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VP/Other Executive

From an implementation standpoint, Workday knows their software from end to end. They are aware of...

Jun 2021
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VP/Other Executive

Workday has been doing a really nice job throughout the project. They have many phase gates. Workday...

May 2021
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VP/Other Executive

Before we went into production, the vendor assigned a CSM to us to help with our support model. The...

May 2021
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VP/Other Executive

My team is not up to speed on what I need them to be doing to support things despite the fact that...

May 2021
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VP/Other Executive

Typically, Workday doesn't do their own implementations. They suggest several different partners to...

May 2021
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VP/Other Executive

The system was definitely billed as very easy to use, but sometimes I get feedback that there are...

May 2021
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Analyst/Coordinator

There is not a lot I like about Workday's software. Workday is not the best in terms of integration...

Mar 2021
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Analyst/Coordinator

I use Workday’s solution more as an integration developer than I use it as an end user to manage my...

Mar 2021
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Analyst/Coordinator

In terms of ongoing support, there is a lot of rigmarole we have to go through for Workday. But it...

Mar 2021
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Analyst/Coordinator

I wouldn’t buy the products from Workday again if I had a choice. The system is not very intuitive;...

Mar 2021
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Analyst/Coordinator

I have been in integration development for many years, and in my opinion, Workday's integration has...

Mar 2021
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Analyst/Coordinator

Sometimes the performance lags. The solution is cloud based, and there is probably more downtime or...

Mar 2021
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Manager

I love Workday Human Capital Management. It is a great product, and it is very intuitive. I don't...

Mar 2021
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Manager

Workday does upgrades automatically. We don't even get to schedule the upgrades. Workday just does...

Mar 2021
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Manager

Compared to working with other vendors, dealing with Workday is a dream.

Mar 2021
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CIO

We added talent management with Workday. Our HR team is excited about all the new functionality that...

Feb 2021
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CIO

We had a real struggle with our implementation of Workday's system due to reasons that have nothing...

Feb 2021
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CIO

Due to our complex reporting structure, there are several different reporting structures and cost...

Feb 2021
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Manager

In a couple of years, Workday is going to improve. One of the issues we face is that when we are...

Jan 2021
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Manager

Workday is very interested in making updates and making the product better. One of Workday’s...

Jan 2021
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Manager

Workday's system is fairly easy to use. We just have to play with it a little bit. If we are trying...

Jan 2021
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Manager

I have a couple of people at Workday that I can contact immediately. They usually get back to me...

Jan 2021
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Manager

I get an email once a month from Workday, and then we correspond over that. Before the pandemic,...

Jan 2021
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Manager

I get frequent emails from Workday. There are other people who may be in touch with them more. But I...

Jan 2021
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COO

Workday is still relatively young in the cloud space, and they have stepped up and really made us...

Dec 2020
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VP/Other Executive

I don't like the fact that Workday expects us to get all our information from Workday Community. I...

Nov 2020
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VP/Other Executive

Workday puts people through training before people really know the system, so things go in one ear...

Nov 2020
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VP/Other Executive

If Workday wants us to buy something, their service is extremely proactive. If the service is for...

Nov 2020
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Director

Workday's system supported us during the COVID-19 crisis. We had to make a lot of changes to pay and...

Nov 2020
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Director

Workday sometimes outsources the implementations to other firms instead of doing the work themselves....

Nov 2020
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Director

The tool is very intuitive and easy to use. We have really high user adoption. I can't think of...

Nov 2020
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VP/Other Executive

Workday is good. They are responsive when I need them. Their support is accessible. Workday has had...

Nov 2020
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VP/Other Executive

I love Workday's technology. I find the system to be intuitive and easy to use. It is accessible...

Nov 2020
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VP/Other Executive

Workday could be improved by having a little more robustness on the digital platform, specifically...

Nov 2020
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VP/Other Executive

Workday has a development part, but I haven't looked at what they are doing. I know that I can look...

Nov 2020
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Director

Things with Workday are going really well. We really like Workday. We are always looking to do more...

Nov 2020
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Director

Workday offers Office Hours, which is a service they gave to anybody who needed Workday to configure...

Nov 2020
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(0)
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Director

We usually get everything with Workday, but that has changed a bit in the sense that Workday is...

Nov 2020
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Director

We have done a number of excellent online trainings that are COVID-19 friendly. People are remote,...

Nov 2020
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(0)
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Director

Workday's system works better than promoted because when we turned it on, we talked to a lot of...

Nov 2020
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(0)
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Director

There is complete integration with Workday’s system. My only issue is I wish we were using payroll...

Nov 2020
||
(0)
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Director

There is something called Workday Today that the vendor just released, and we were able to get a...

Nov 2020
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CIO

Workday is meeting our goals. They knew that they had to catch up to some competitors, and they are...

Nov 2020
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VP/Other Executive

We are absolutely crazy about Workday's solution. We love it. There is quite a bit of flexibility,...

Oct 2020
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VP/Other Executive

Workday’s self-training modules are really good. Workday's system is extremely easy to use.

Oct 2020
||
(0)
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VP/Other Executive

The phone and web support from Workday are really good. Their user groups are even better. There are...

Oct 2020
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VP/Other Executive

We deployed a lot of things that were already built into Workday’s tool that helped with our...

Oct 2020
||
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Manager

I don’t feel like we are nickel-and-dimed by Workday. Our executives have meetings with them. They...

Oct 2020
||
(0)
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Manager

The system is not very fun to use, but it does work. There are some things that Workday could...

Sep 2020
||
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Manager

I would not buy the system myself. It is not intuitive. I didn't purchase it. Our HR people did, but...

Sep 2020
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Manager

We have to contact our HR for ongoing support, and that is awful. I wouldn't say that the problem is...

Sep 2020
||
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Manager

Workday charges us for some new things but not for every little thing that we want to do in the...

Sep 2020
||
(0)
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Manager

I like that we are all on the same version because the system is cloud based. I like that we can...

Sep 2020
||
(0)
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Manager

We have a customer success manager who we meet with, and we have an annual meeting as well. I don't...

Sep 2020
||
(0)
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Manager

There are areas of improvement when it comes to the user experience, and some things are more...

Sep 2020
||
(0)
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Manager

Workday's executives seem to be very involved. I usually connect with the people that work for...

Sep 2020
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(0)
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Manager

We are very satisfied with the product and what it has to offer. As long as we capitalize on what...

Sep 2020
||
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Manager

We are a company that supports Workday. It is our business plan to move forward with Workday's...

Sep 2020
||
(0)
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Director

I think with Workday, we got what we paid for in terms of the system being configurable but not...

Aug 2020
||
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Director

Workday is not the strongest with talent acquisition. The reason I say that is we had to invest...

Aug 2020
||
(0)
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Director

Workday could improve the services side of things. I think the lack of partnering with our...

Aug 2020
||
(0)
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Director

I would buy Workday's system again. I don’t regret getting it. The ease of use for end-users is...

Aug 2020
||
(0)
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Director

During COVID-19, Workday donated a bunch of supplies to us, like face masks and shields. They did...

Aug 2020
||
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Analyst/Coordinator

So far, we can make the product do whatever we need it to do. The flexibility to customize it to...

Aug 2020
||
(0)
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Analyst/Coordinator

Training is a weak spot of Workday. It is very expensive and difficult for us to get to any of the...

Aug 2020
||
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