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Workday Human Capital Management (Talent Management) Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Manager
Functionality and Upgrades
In a couple of years, Workday is going to improve. One of the issues we face is that when we are...
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Manager
Functionality and Upgrades
Workday is very interested in making updates and making the product better. One of Workday’s...
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Manager
Functionality and Upgrades
Workday's system is fairly easy to use. We just have to play with it a little bit. If we are trying...
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Manager
Service and Support
I have a couple of people at Workday that I can contact immediately. They usually get back to me...
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Manager
Service and Support
I get an email once a month from Workday, and then we correspond over that. Before the pandemic,...
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Manager
Service and Support
I get frequent emails from Workday. There are other people who may be in touch with them more. But I...
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COO
Win/Loss - Why they were selected (by current clients)
Workday is still relatively young in the cloud space, and they have stepped up and really made us...
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VP/Other Executive
Relationship
I don't like the fact that Workday expects us to get all our information from Workday Community. I...
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VP/Other Executive
Implementation and Training
Workday puts people through training before people really know the system, so things go in one ear...
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VP/Other Executive
Relationship
If Workday wants us to buy something, their service is extremely proactive. If the service is for...
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Director
Functionality and Upgrades
Workday's system supported us during the COVID-19 crisis. We had to make a lot of changes to pay and...
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Director
Implementation and Training
Workday sometimes outsources the implementations to other firms instead of doing the work themselves....
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Director
Functionality and Upgrades
The tool is very intuitive and easy to use. We have really high user adoption. I can't think of...
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VP/Other Executive
Service and Support
Workday is good. They are responsive when I need them. Their support is accessible. Workday has had...
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VP/Other Executive
Functionality and Upgrades
I love Workday's technology. I find the system to be intuitive and easy to use. It is accessible...
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VP/Other Executive
Functionality and Upgrades
Workday could be improved by having a little more robustness on the digital platform, specifically...
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VP/Other Executive
Service and Support
Workday has a development part, but I haven't looked at what they are doing. I know that I can look...
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Director
Functionality and Upgrades
Things with Workday are going really well. We really like Workday. We are always looking to do more...
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Director
Service and Support
Workday offers Office Hours, which is a service they gave to anybody who needed Workday to configure...
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Director
ROI / Cost (care and feeding)
We usually get everything with Workday, but that has changed a bit in the sense that Workday is...
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Director
Implementation and Training
We have done a number of excellent online trainings that are COVID-19 friendly. People are remote,...
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Director
Functionality and Upgrades
Workday's system works better than promoted because when we turned it on, we talked to a lot of...
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Director
Interfacing and Integration
There is complete integration with Workday’s system. My only issue is I wish we were using payroll...
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Director
Functionality and Upgrades
There is something called Workday Today that the vendor just released, and we were able to get a...
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CIO
Functionality and Upgrades
Workday is meeting our goals. They knew that they had to catch up to some competitors, and they are...
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VP/Other Executive
Functionality and Upgrades
We are absolutely crazy about Workday's solution. We love it. There is quite a bit of flexibility,...
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VP/Other Executive
Functionality and Upgrades
Workday’s self-training modules are really good. Workday's system is extremely easy to use.
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VP/Other Executive
Service and Support
The phone and web support from Workday are really good. Their user groups are even better. There are...
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VP/Other Executive
Functionality and Upgrades
We deployed a lot of things that were already built into Workday’s tool that helped with our...
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Manager
Relationship
I don’t feel like we are nickel-and-dimed by Workday. Our executives have meetings with them. They...
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Manager
Functionality and Upgrades
The system is not very fun to use, but it does work. There are some things that Workday could...
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Manager
ROI / Cost (care and feeding)
I would not buy the system myself. It is not intuitive. I didn't purchase it. Our HR people did, but...
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Manager
Service and Support
We have to contact our HR for ongoing support, and that is awful. I wouldn't say that the problem is...
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Manager
ROI / Cost (care and feeding)
Workday charges us for some new things but not for every little thing that we want to do in the...
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Manager
Functionality and Upgrades
I like that we are all on the same version because the system is cloud based. I like that we can...
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Manager
Service and Support
We have a customer success manager who we meet with, and we have an annual meeting as well. I don't...
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Manager
Functionality and Upgrades
There are areas of improvement when it comes to the user experience, and some things are more...
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Manager
Relationship
Workday's executives seem to be very involved. I usually connect with the people that work for...
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Manager
Functionality and Upgrades
We are very satisfied with the product and what it has to offer. As long as we capitalize on what...
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Manager
ROI / Cost (care and feeding)
We are a company that supports Workday. It is our business plan to move forward with Workday's...
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Director
Lessons Learned
I think with Workday, we got what we paid for in terms of the system being configurable but not...
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Director
Lessons Learned
Workday is not the strongest with talent acquisition. The reason I say that is we had to invest...
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Director
Relationship
Workday could improve the services side of things. I think the lack of partnering with our...
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Director
Functionality and Upgrades
I would buy Workday's system again. I don’t regret getting it. The ease of use for end-users is...
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Director
Service and Support
During COVID-19, Workday donated a bunch of supplies to us, like face masks and shields. They did...
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Analyst/Coordinator
Functionality and Upgrades
So far, we can make the product do whatever we need it to do. The flexibility to customize it to...
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Analyst/Coordinator
Implementation and Training
Training is a weak spot of Workday. It is very expensive and difficult for us to get to any of the...
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Manager
Service and Support
I have been working with Workday for several years. I am extremely impressed with them from an...
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Manager
Service and Support
Workday’s support does apply to the COVID-19 crisis, although I haven’t had to tap into their...
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Manager
Future Outlook
I think our satisfaction will be consistent in a year from now. Unless the vendor implements...
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Manager
Functionality and Upgrades
We use another vendor for a training module perspective, but we still very much use the talent and...
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VP/Other Executive
Technology
I think Workday is great from an HCM standpoint. I think Workday was the first to get into that...
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VP/Other Executive
Functionality and Upgrades
Workday is able to handle configuration-based complexity on the pay practices. It is almost like...
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Director
Future Outlook
Workday’s system is absolutely part of our long-term plans. We are adopting a number of new modules.
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Director
Relationship
From our experience, the vendor doesn’t keep all their promises. In particular, there are big...
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Director
Functionality and Upgrades
We were not able to adopt the vendor’s timekeeping system. Initially, our organization was supposed...
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Director
Functionality and Upgrades
The system is set up to be very fluid and easy to use. One of the reasons we went to Workday was...
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Director
Functionality and Upgrades
The system is easier to use than our previous system. The difference is like night and day. The...
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Director
ROI / Cost (care and feeding)
The vendor's training is extremely pricey. They offer office hours to help us problem solve. I like...
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Director
Relationship
We engaged a few different consultants from Workday, but there was a steady churn of different...
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Director
Implementation and Training
During our implementation, it was clear that we were having struggles, but Workday just kind of let...
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Analyst/Coordinator
Lessons Learned
We had a consultant help us, and that went pretty smoothly. The system works very well. It is...
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Analyst/Coordinator
Interfacing and Integration
We integrated Workday’s system with our time and attendance and staffing and scheduling solutions....
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Analyst/Coordinator
Functionality and Upgrades
I would like to see more automation for certain things that we didn’t have to worry about before. We...
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Analyst/Coordinator
Service and Support
The reports are helpful. The vendor is great at resolving issues with the reports or developing new...
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Manager
Service and Support
Things are going well with Workday. We like their support and product. We anticipate that things...
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VP/Other Executive
Interfacing and Integration
The full integration is huge. Everything is sitting in one system, and we can track things as they...
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VP/Other Executive
Sales and Contracting
The system works great, but when Workday came out, they showed us the product with all the data that...
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VP/Other Executive
Relationship
Workday’s executive involvement is good. The executives are very invested.
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VP/Other Executive
Other Observations & Comments
We didn’t want to put old structures in place that wouldn’t support the tool, so we made some...
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VP/Other Executive
Functionality and Upgrades
We didn’t ever miss a beat with payroll after implementing Workday’s tool. One of the things that...
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VP/Other Executive
Relationship
On the services side, Workday has been a great partner. They are very proactive. If we have any...
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VP/Other Executive
Other Observations & Comments
The quality of Workday’s training varied. I would rate the recruitment side lower than the rest of...
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VP/Other Executive
Other Observations & Comments
Workday is not our end-to-end solution for every HR functionality and software need. We are still...
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