Workday Human Capital Management (Talent Management)
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Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
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User Commentary

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CIO

There are times that we have employees leave or change roles, and Workday's system is on top of...

Jan 2022
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CIO

The data quality in Workday's system is excellent. Because of governance, the system has enforced...

Jan 2022
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CIO

Each employee can create dashboards in Workday's system. However, I would love to see the process be...

Jan 2022
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VP/Other Executive

The solution's HR piece hasn't gone down. It is stable. Connecting our ERP and finance areas to our...

Jan 2022
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VP/Other Executive

Workday's solution is an expensive product. But by replacing our previous system with Workday, we...

Nov 2021
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VP/Other Executive

Having Workday's software during COVID-19 has made all of us feel good about having the platform....

Nov 2021
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VP/Other Executive

Workday posts a lot of things on their website proactively. That is one way of communicating. If...

Nov 2021
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VP/Other Executive

Workday is pretty good about listening to what people want. They have also been good about telling...

Nov 2021
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CIO

The functionality is extremely robust. Human capital management is really Workday's bread and...

Nov 2021
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CIO

The talent side is really great. It does online classes, blended classes, and in-person sign-ups,...

Nov 2021
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CIO

We can't automatically enroll people into mandatory compliance training. The same thing is true for...

Nov 2021
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CIO

I can easily say Workday is the best vendor I have worked with, and I have worked with a lot of...

Nov 2021
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CIO

Workday does a good job of avoiding nickel-and-diming. Their sales team is extremely tactful. They...

Nov 2021
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VP/Other Executive

In the Workday system, the hiring manager can post a position, and the recruiters can help collect...

Nov 2021
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VP/Other Executive

With the COVID-19 pandemic, we had to change a lot of our onboarding and training. Workday's...

Nov 2021
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VP/Other Executive

There are a few groups using Workday's talent management piece. For people from outside of the...

Nov 2021
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VP/Other Executive

Workday is always developing and enhancing the product. They are there to make a sale, and they do...

Nov 2021
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Director

During the pandemic and all the things we had to go through, it was very important that we had...

Nov 2021
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Director

Things have been going really well with Workday's system. The business process framework in...

Nov 2021
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Director

Workday is very thoughtful about what configuration options they allow because they have to think...

Nov 2021
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Director

Workday’s web support is great. When I put a ticket in, there is a priority rating, so if it is an...

Nov 2021
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Manager

The reason that I didn't score the system higher for whether the functionality meets all of our...

Nov 2021
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Manager

Workday avoids nickel-and-diming except in the area of training.

Nov 2021
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CIO

With every implementation, we have challenges. I came to the organization halfway through the...

Nov 2021
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CIO

We just engaged with Workday's expert-assist group, and it is pretty expensive. I was able to...

Nov 2021
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CIO

There was some functionality that wasn’t available to us when we implemented the Workday system,...

Nov 2021
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CIO

The main thing I would tell somebody about implementing the Workday system is to make sure they have...

Nov 2021
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VP/Other Executive

There are some things that Workday doesn't do well, and there are some ways that we try to do things...

Nov 2021
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VP/Other Executive

Workday's charging model is essentially an annual report based on the number of people that we have....

Nov 2021
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Manager

I am a fan of the Workday system. There are some people in our organization who aren't big fans,...

Nov 2021
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Manager

Our Workday account manager is very responsive, but there are some leaders and staff members who...

Nov 2021
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Manager

We asked some pointed questions in a meeting that we had with Workday, and the knowledge of the...

Nov 2021
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VP/Other Executive

Workday's people will listen to me when I bring up concerns. Having said that, I was kind of shocked...

Nov 2021
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VP/Other Executive

When we go to the Workday community, the vendor provides an opportunity to brainstorm, but they...

Nov 2021
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VP/Other Executive

We went from several systems to one, so the transparency and visibility into our data is our number...

Nov 2021
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Director

We really like the autonomy. The product gives users the ability to do things themselves, so we...

Nov 2021
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Director

We came from a system with objects, tables, and pages, and those don't exist in the Workday system,...

Nov 2021
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Director

We would like Workday to give us more information on what is changing in the releases, and we would...

Nov 2021
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Director

There are some things that I absolutely love about the Workday system, and there are some things...

Nov 2021
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VP/Other Executive

The Workday product has been a huge win because we used to use spreadsheets for succession planning,...

Nov 2021
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VP/Other Executive

The product is easy to use. I can go to a dashboard and see how many open positions I have in my...

Nov 2021
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Director

As Workday develops new things, we hope the system is everything we need. We are going to be doing a...

Nov 2021
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Director

The Workday system has been really fun. I have been able to see its use in our facility for...

Nov 2021
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Director

We used another vendor for our implementation of the Workday system. Workday is talking about...

Nov 2021
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Director

For our nursing staff, I would rate Workday's system lower for the ease of use because not everybody...

Nov 2021
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Director

There aren't a lot of add-in charges with Workday. There is only one add-on that we have really had....

Nov 2021
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CFO

We are paying and hiring employees, and we are getting goods to areas we need to. So we are getting...

Nov 2021
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CFO

With a full-scale implementation like the one we had, I would have expected high-impact issues, and...

Nov 2021
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CFO

We log all support cases online. The system is easy to use and very slick. The support people are...

Nov 2021
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CPO/CHRO

The vendor is great. I have actually worked with them before. Their people are good. I like them a...

Nov 2021
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CPO/CHRO

This product is the best solution out there. It is at the top of the heap. The key thing for...

Nov 2021
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CPO/CHRO

We were pretty amazed by how we were able to do the go-live through the pandemic. Everything was...

Nov 2021
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CPO/CHRO

We are learning that working with Workday's system is a long journey. We don't just flip a switch...

Nov 2021
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VP/Other Executive

Workday doesn't nickel-and-dime us. Everything is built into our overall subscription fee.

Oct 2021
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VP/Other Executive

Our managers need to populate a lot of fields in Workday's system and to check things a certain way....

Oct 2021
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Manager

We have had success with the system, and it works well for us. I am not aware of any global issues...

Oct 2021
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Manager

My satisfaction may be due to my knowledge and use of the product. I have had only a few issues. The...

Oct 2021
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Analyst/Coordinator

The vendor's support is amazing. The vendor reaches out to me and tells me when some of my...

Sep 2021
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Analyst/Coordinator

My initial training was a long time ago, and the vendor charges us for training. Our training is...

Sep 2021
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Analyst/Coordinator

With the right combination of security, we can give people access to specific information, and that...

Sep 2021
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Analyst/Coordinator

Due to the changes that came in the last upgrade, there is a lot more clarity on the home screen....

Sep 2021
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Analyst/Coordinator

Workday has an exceptional customer support site, and we aren't charged for that. I can get a lot of...

Sep 2021
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Analyst/Coordinator

Workday quickly started developing a place where people who needed to develop COVID-19 tracking...

Sep 2021
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Analyst/Coordinator

Workday keeps the system vibrant and up to date. There is always something new. When I have to go...

Sep 2021
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Analyst/Coordinator

Workday offers the opportunity to build a custom object off the worker, job, or a number of...

Sep 2021
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CFO

We had to replace some of the people that Workday sent to train us. We got to where we needed to be,...

Sep 2021
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CFO

We have established a relationship with a third party to assist us in some ways with support beyond...

Sep 2021
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VP/Other Executive

The organization made the decision to consolidate all of the payroll functions under Workday, and...

Aug 2021
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COO

I love the solution's simplicity. Its user interface is easy to work with. Its basic and essential...

Aug 2021
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COO

The solution's performance tools could be more developed so that they could guide a leader through...

Aug 2021
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Manager

The main role that we see from Workday is more of that ongoing day-to-day support, so they could be...

Jul 2021
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Manager

There are little gaps here and there in the system that are a little frustrating, but overall, the...

Jul 2021
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CIO

When an update comes along, we have to make sure our various integrations still run properly before...

Jun 2021
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CIO

The vendor has an ecosystem of partners that they work with for implementations and things like...

Jun 2021
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CIO

When we have had hands-on training, it has been top quality. Through the pandemic and through some...

Jun 2021
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CIO

Workday is terrific at avoiding nickel-and-diming. The vendor has been very fair to us with respect...

Jun 2021
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VP/Other Executive

Workday does what they say that they are going to do with the product. They definitely don't overpromise....

Jun 2021
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VP/Other Executive

From an implementation standpoint, Workday knows their software from end to end. They are aware of...

Jun 2021
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VP/Other Executive

Workday has been doing a really nice job throughout the project. They have many phase gates. Workday...

May 2021
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VP/Other Executive

Before we went into production, the vendor assigned a CSM to us to help with our support model. The...

May 2021
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VP/Other Executive

My team is not up to speed on what I need them to be doing to support things despite the fact that...

May 2021
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VP/Other Executive

Typically, Workday doesn't do their own implementations. They suggest several different partners to...

May 2021
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VP/Other Executive

The system was definitely billed as very easy to use, but sometimes I get feedback that there are...

May 2021
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Analyst/Coordinator

There is not a lot I like about Workday's software. Workday is not the best in terms of integration...

Mar 2021
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Analyst/Coordinator

I use Workday’s solution more as an integration developer than I use it as an end user to manage my...

Mar 2021
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Analyst/Coordinator

In terms of ongoing support, there is a lot of rigmarole we have to go through for Workday. But it...

Mar 2021
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Analyst/Coordinator

I wouldn’t buy the products from Workday again if I had a choice. The system is not very intuitive;...

Mar 2021
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Analyst/Coordinator

I have been in integration development for many years, and in my opinion, Workday's integration has...

Mar 2021
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Analyst/Coordinator

Sometimes the performance lags. The solution is cloud based, and there is probably more downtime or...

Mar 2021
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Manager

I love Workday Human Capital Management. It is a great product, and it is very intuitive. I don't...

Mar 2021
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Manager

Workday does upgrades automatically. We don't even get to schedule the upgrades. Workday just does...

Mar 2021
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Manager

Compared to working with other vendors, dealing with Workday is a dream.

Mar 2021
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CIO

We added talent management with Workday. Our HR team is excited about all the new functionality that...

Feb 2021
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CIO

We had a real struggle with our implementation of Workday's system due to reasons that have nothing...

Feb 2021
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CIO

Due to our complex reporting structure, there are several different reporting structures and cost...

Feb 2021
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