symplr Talent Management Commentary

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symplr responds very quickly when we have an issue. The customer service is good.

Talent Management is pretty user friendly, and I like that we can manage the recruitment platform...

Depending on the issue, we've had some lag time from symplr. symplr has been trying to write a...

We have regular meetings with symplr, and they give us upcoming enhancements and that sort of thing,...

symplr innovates, and they are always making changes, and they even take our suggestions into...

This is the first time I can't say that Talent Management is part of our long-term plans. We don't...

Our VP is pushing back on symplr's pricing more. Like everything else in the world, the price just...

We added symplr’s marketing tool, basically their CRM, a couple of years ago, and that hasn't been...

We have regular strategic meetings with symplr where we talk about how we are going to implement...

We had some training deficits, but then symplr provided some online training. They have been very...

symplr routinely shows up for our organization and tries to actually make things better. I don’t...

We went to another vendor, but then we came back to symplr because we wanted a vendor with an...

The quality of support has been generally good, though communication could be improved. Automated...

symplr alerts us when there are known problems, and that shows some level of proactiveness.

Talent Management integrates fairly well with external platforms, though we have had to build...

Overall, Talent Management meets basic needs but doesn’t stand out for innovation or user...

Training is an area that symplr needs to work on. We have to request training from symplr, and when...

symplr has made some meaningful updates to Talent Management, including improvements to its...

Talent Management functions as expected and performs the core tasks. It is fairly stable and...

I don't know what is going on behind the scenes. I just know that things get done, and they get done...

When it comes to training, symplr has symplr University that offers webinars and guides. That is...

One of the bigger enhancements that we need to see involves doing performance goals. That is a...

We get alerts in little boxes saying something isn't working and that symplr is working on it. I...

We have regular calls with symplr where they provide us with things that they are looking to do in...

Our implementation of symplr's system didn't go as smoothly as possible. There were things we were missing....

For some reason, every time I put information into the bonus area in the solution, when we print the...

When symplr purchased the vendor and took over, things began to decline, particularly in terms of...

The design of the system's performance section still needs to be improved, but the talent side of...

We have had a lot of challenges with Talent Management. The system's talent acquisition part is...

We are a large organization, and symplr has expanded some opportunities across our system. Talent...

Talent Management works well overall, but it has issues with integration. We use our HCM system as...

symplr has had a lot of turnover. During some transitions that they went through, several people...

symplr is empowered to solve our problems, but they may not be accountable for those problems....

My biggest need is with the onboarding component of Talent Management. We are limited in how many...

Most of symplr's training is online and video based, but there are a few live classes. The system...

It would be easier for the end user if everything that symplr had were under one platform. For every...

symplr tries to push us to pay for training just to train us on one or two things. Also, there are...

The symplr person we work with has always been phenomenal. During upgrades, they train us on how...

The symplr recruiting product works really well. It is really user-friendly, and there aren't really...

The system has more bugs and glitches than other symplr products. There always seems to be something...

symplr bought a company called HealthcareSource, and when the product was with HealthcareSource, the...

The process for users to do their learning modules in the system is fine, but on the administrative...

I don't really hear from anyone at symplr about training. I don't get responses, so there isn't much...

We are moving away from NetLearning Management System because we want to consolidate vendors for...

symplr's initial go-live training was great. I can't knock the vendor on that at all.

I think the vendor's training could look different. I think we have used the product for a while, so...

I never do phone support, but with web support, symplr is very timely. They definitely get back to...

Some of the reporting could go a couple of steps further. It has gotten better, but some of the...

The solution itself works. We are using it to its fullest potential. I don’t have gripes about the...

Nobody ever reaches out to me about anything proactively. In terms of whether we need that, it would...

symplr keeps their promises most of the time. They have gotten better over the last couple of...

We might be getting a new product based on another system upgrade. I am actually rallying to stay...

I have never had a representative walk me through any upgrades. We get blurbs that tell us what the...

NetLearning Management System is a great platform. It is robust, and it has served us really well....

symplr stopped having user conferences, and I deeply miss the sense of community that all of their...

We do a lot with the system, and we push it to its edge. However, the system isn't set up so that as...

We are not as familiar with the vendor's product road map and how it will impact us as we used to...

I have a couple of product requests that have been out there for many years. For example, I don't...

We have had a lot of account-representative changes over the years. Sometimes, we don't know that...

symplr has a NetLearning University that we continue to subscribe to. Occasionally, they will have...

symplr doesn't keep their timelines all the time, and they charge for every little thing. symplr has...

We would love to have everything in one system from our finance to our payroll to our technical support....

The main area where we have seen an ROI with the system has been with its integrations. The...

I have a couple of projects that symplr is going to do for me, and they are going to blow us away....

I don't know of any proactive communication. That is not to say that I'm not receiving it, that...

The initial go-live process was amazing. We absolutely loved it, but that was back when the product...

For the most part, Talent Management works exactly as promoted. I think that any time there is an...

I'm unaware of all the nitty-gritty charges. However, I feel like anytime I have asked symplr for...

Talent Management is pretty stable and reliable. It is not what we want, but I know what I'm getting...

Honestly, if I had been asked about symplr’s support a year ago, I would have rated them lower. But...

The outcomes we are looking for that we are not getting right now are the automation of the...

A big part of our goals for our organization right now is automation. Particularly in Talent...

symplr avoids charging us for every little thing, and I love that. I have also been very lucky to...

symplr could improve our ROI from the system by giving us the reports we were told we would have...

We have had some issues with the report-writer pieces in Talent Management. That has been a huge...

We are unsure of our three-to-five-year plan with Talent Management since we have another payroll...

symplr’s help box and help site are not very intuitive. They lack a lot of details. I think the...

I would not buy Talent Management again. symplr does have a great support system, but we have to...

symplr’s support team is great. symplr is very good about supporting us if we ever need anything.

symplr has come through with their support team. While we have been with symplr, their support team...

The only thing that I do not like about Talent Management is that if one of my recruiters is going...

The biggest outcome from Talent Management is the turnaround time. We changed companies because the...

symplr has online training available; however, I think it would be more helpful if there were a...

With Talent Management, we are getting more applications and seeing positions being filled much...

We have recurring meetings with symplr where they talk to us about how we are doing, how things are...

symplr does keep their promises. We had an issue with the feed from one of our systems, so symplr...

NetLearning Management System is not a user-friendly system by any stretch of the imagination. That...

When we bring support issues to symplr, they usually tell us they will put our request in a future...

The training symplr provides is very basic, so it doesn’t really help those of us at a more advanced...

We don’t have NetLearning Management System integrated with our EHR or other healthcare systems....

One of the biggest issues with NetLearning Management System is reporting, and that hasn’t improved...

NetLearning Management System isn’t the worst system, but it is far from great. I hope to do a...

I would tell a peer considering NetLearning Management System that it is worth spending more on a...

I’m careful about what I ask symplr for since they have nickel-and-dimed us on other systems. With...

I got no training from symplr. My training came from users poking around and interfacing with my HR...

I don't have any issues with symplr. NetLearning Management System tracks the learning modules, and...

From a technical perspective, symplr keeps their promises. The promises are not kept on the...

We can join webinars, and I have joined a few, but they haven't been helpful. They have mostly been...

symplr is no longer cutting edge. They are no longer the best of the best. Part of our challenge is...

My likelihood to recommend Talent Management depends on what pieces an organization wants. Depending...

If we are doing what we are doing today in a year from now with symplr, we will be alive, but we...

We are replacing symplr because they started trying to be all things to all people. For a while, it...

symplr’s model is a little different than others as far as charges go. For example, anytime we need...

Support for the platform is minimal. We call the vendor for support, and our issue always has to be...